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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Customer Service was great!!!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your great experience with our customer service team. Your satisfaction means everything to us, and we look forward to serving you with the same level of excellence in the future.
Kyle was fantastic. I have grown very weary of car salesmen and dealerships in general but Kyle may have just changed my perception of things. From the very beginning until the very end his patience and determination to get us the right deal, I don't know what else to say except fantastic. When I get ready to purchase my youngest his first vehicle chances are we will take that 25 minute drive just to go see him again. Determined, yes. Pushy? Not in the slightest. Kyle Hudson.. go see him. Chances are you'll be glad you did.
Business response:
Thank you for the wonderful review! We're thrilled that Kyle transformed your perception of car salespeople with his patient and determined approach. It means so much that you'd consider making the drive again for your youngest's first vehicle. We appreciate your recommendation and trust in our team at Vandergriff Acura.
Danny provides excellent service! Highly recommend.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Danny provided excellent service. Your recommendation means everything to us, and we truly appreciate you taking the time to recognize our team's efforts.
very prompt, efficient and knowledgable service staff.
Business response:
Thank you for your feedback! We're delighted to hear that our team provided you with prompt, efficient service and that you found our staff knowledgeable. Your recognition of our team's dedication means a great deal to us at Vandergriff Acura.
The customer service in Arlington Vandegriff was beyond five stars. They provided truly customer-value-based service. The supervisor, Chantel, is very professional and has warm people skills. My consultant, Taylor Johnson, communicated clearly with me and went above and beyond by personally checking my car after the service and informing me about the oil life. Hailey also stayed in touch and communicated with me throughout the process. Overall, I am delighted and truly appreciate all the teamwork they provided. ~ Laura Crawf... read more
Business response:
Thank you for your wonderful feedback! We're thrilled that our team exceeded your expectations with their professional service and clear communication. Your recognition of our team's collaborative effort means everything to us at Vandergriff Acura. We truly appreciate you taking the time to share your experience.
Mauricio was excellent. He was kind patient and explained evetything.
Business response:
We greatly appreciate your wonderful feedback about your experience. It's fantastic to hear that your service representative was so helpful and took the time to walk you through everything with such care and patience. We're thrilled that you felt well-informed and supported throughout your visit. Your kind words truly mean a lot to our team, and we look forward to continuing to provide you with the same exceptional service in the future.
My service rep did an excellent job making sure that all of my needs were met when it came to having my vehicle serviced. I appreciate my service rep for taking into consideration my time, for giving sound financial advice, and providing updates on my vehicle status. I'm also thankful that I was able to get a loaner vehicle while my vehicle was being serviced.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that your service representative took great care in addressing all your vehicle service needs while being mindful of your valuable time. We're especially pleased that you found the financial guidance helpful and that the regular updates kept you well-informed throughout the process. Having access to a loaner vehicle while your car was being serviced shows our commitment to keeping you mobile and minimizing any disruption to ... read more
Flawless transaction. Easiest car deal in a while. Tom was a pleasure to work with
Business response:
We are honored to hear about your seamless experience. It's wonderful to know that your car purchase went so smoothly and that you found the entire process straightforward. We're delighted that Tom made such a positive impression and that working with him was enjoyable. Your feedback about having such an easy transaction means a great deal to us. We're thrilled that we could provide you with the excellent service you deserve, and we look forward to serving you again in the future.
The service advisors are top-notch, and the experience here is always pleasant.
Business response:
We are glad to hear about your wonderful experience with our team. Your kind words about our service advisors mean so much to us, as we strive to provide exceptional care for every customer who visits Vandergriff Acura. It's truly rewarding to know that we consistently create a positive atmosphere during your visits. We appreciate customers like you who take the time to share their experiences, and we look forward to continuing to exceed your expectations with outstanding service.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,279 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.