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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My advisor Mauricio always takes good care of me and whatever my vehicles need. He keeps me informed and doesn't add services that don't need to be done and I love that
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that your advisor provides exceptional care for your vehicle needs and keeps you well-informed throughout the process. We truly value customers who appreciate our commitment to honest recommendations without unnecessary additions. Your trust in our team means everything to us, and we're grateful for customers like you who recognize quality service. Thank you for choosing Vandergriff Acura for your automotive needs.
Service advisor was very thorough and communicated well throughout the service
Business response:
We deeply appreciate your feedback about the exceptional communication and thoroughness you experienced during your service visit. It's wonderful to know that our service team provided you with clear updates and maintained such detailed attention throughout the entire process. Your positive experience with the comprehensive approach to customer service truly means a lot to us at Vandergriff Acura. We're delighted that we could deliver the level of professional care that you deserve as a valued customer.
My service rep was very friendly, informative and efficient and got my car serviced in a pretty timely way on a very busy holiday season day.
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your feedback about receiving friendly and informative assistance during the busy holiday period means so much to us. We understand how valuable your time is, and we're pleased that we could provide efficient service even during our busiest season. Thank you for choosing Vandergriff Acura and for taking the time to share your experience.
Check in was easy. Fast, efficient service! The Best! Thanks
Business response:
Thank you for the wonderful feedback! We're thrilled that you had a positive experience with our fast, efficient service. Your kind words mean so much to our team. Thanks for choosing Vandergriff Acura!
Prompt and efficient service; comfortable waiting area with nice amenities for customers
Business response:
Thank you for the wonderful feedback! We're thrilled you experienced our prompt service and enjoyed our comfortable waiting area amenities. Your review means so much to us at Vandergriff Acura.
Great to deal with!!!!! Excellent across the board!!!!!!!
Business response:
We are pleased to hear about your wonderful experience with us! Your enthusiasm truly means the world to our team. It's fantastic to know that we were able to provide you with exceptional service throughout your visit. We appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to exceed your expectations in the future.
My service experience during my oil change was very informative. The service team was friendly, professional, and courteous throughout the visit. Although my original service advisor is no longer with the dealership, I was assigned a new service advisor who was just as helpful. He clearly explained the current maintenance needs for my vehicle based on its mileage and condition, and he took the time to answer my questions.
Business response:
Thank you for the positive feedback! We're pleased our service team provided professional care and that your new service advisor thoroughly explained your vehicle's maintenance needs. We appreciate your business and look forward to serving you again.
Great experience. Took care of my problem when 2 trips to another dealership failed.
Business response:
We sincerely value your wonderful feedback about your experience with us. It means so much to hear that we were able to successfully resolve the issue you were facing, especially after your previous challenges elsewhere. Your satisfaction is our top priority, and we're thrilled that our team could provide the effective solution you needed. We truly appreciate you choosing us and taking the time to share your positive experience.
Service representative was professional and friendly
Business response:
Thank you for the positive feedback about our service representative! We're thrilled to hear about your great experience and appreciate you choosing Vandergriff Acura.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,279 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.