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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Timely service, transportation readily available while car is being serviced, waiting area always clean and with snacks.
Business response:
We are pleased to hear about your positive experience with our service efficiency and customer amenities. Your recognition of our prompt attention to your vehicle, convenient transportation options, and well-maintained customer areas means so much to our team. We work hard to ensure every visit is comfortable and hassle-free, from providing refreshments to maintaining a clean environment while you wait. Thank you for taking the time to share your feedback about these important aspects of our service.
They did a great job with my car service
Business response:
Thank you for sharing your positive experience with our vehicle service team. We're delighted to hear that we provided excellent care for your vehicle and met your expectations. Your satisfaction with the quality of our work means everything to us at Vandergriff Acura. We truly value customers like you and look forward to serving you again in the future.
Ryan was fantastic and very helpful.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Ryan's dedication to providing exceptional assistance truly reflects our commitment to outstanding customer service. Your positive feedback about his helpfulness means so much to us and reinforces the high standards we strive to maintain. Thank you for taking the time to share your experience, and we look forward to continuing to serve you with the same level of excellence.
Good service ,did engine oil,transmission oil,and diff oil on my 2022 mdx type s and was in and out
Business response:
Thank you for sharing your experience with our service team. We're delighted to hear that you found our service efficient and thorough. It's wonderful that we could take care of all your maintenance needs - from engine oil to transmission and differential oil - while keeping your visit quick and convenient. Your satisfaction with the comprehensive service you received means a great deal to us at Vandergriff Acura. We appreciate you taking the time to share your positive experience and look forward to continuing to provide yo... read more
Excellent work done on the car. The best I have ever had . I would love to go back again if only I could get some coupons for discounts.
Business response:
We are privileged to hear about your outstanding experience with our service work. It means everything to us when customers recognize the quality and care we put into every vehicle. Your confidence in our team truly motivates us to maintain these high standards. We understand the value of savings opportunities and appreciate you sharing your thoughts about discount options. Your loyalty and trust in returning to us speaks volumes, and we look forward to continuing to exceed your expectations with exceptional automotive care.
I liked the timing and how well I was treated.
Business response:
Thank you for sharing your positive experience with us! We're delighted to hear that our service timing worked well for you and that you felt well cared for during your visit. At Vandergriff Acura, we understand how important it is to respect our customers' schedules while providing exceptional service. Your feedback about the quality of care you received means a great deal to our team. We truly appreciate you taking the time to share your thoughts and look forward to continuing to serve you.
The time estimate was actually longer than what it took to complete. Nice suprise!
Business response:
Thank you for your wonderful feedback! We understand how pleasant it can be when service moves more efficiently than anticipated. Your experience with receiving faster completion than the original time estimate reflects our team's dedication to quality work. We appreciate you taking the time to share this positive experience, and we look forward to continuing to exceed your expectations.
Mr. Paco Villarreal was an absolute marvel when figuring out why my iPhone was inconsistently connecting to Apple Car Play on the audio/information screen in my automobile. He exhibited tremendous knowledge and patience in arriving at a solution. All of this was matched by his professionalism and willingness to serve me as a valuable customer. He is definitely an asset to your organization.
Business response:
We are utterly delighted to hear about your outstanding experience with our team member who helped resolve your Apple CarPlay connectivity issue. Your recognition of his exceptional knowledge, patience, and professional approach truly means everything to us. It's wonderful to know that he took the time to thoroughly troubleshoot the inconsistent connection and provided you with an effective solution. We deeply value customers like you who take the time to acknowledge when our team goes above and beyond. Your feedback reinfor... read more
My service advisor Taylor is polite and I feel valued as a customer.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that you felt valued during your visit and appreciated the courteous service you received. Your positive feedback about your service advisor means so much to our team. We understand how important it is to feel respected and well-cared for when you bring your vehicle in for service. We're grateful for your trust and look forward to continuing to provide you with the exceptional service experience you deserve.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,711 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.