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Victorian Post Acute

4.1

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Location details

2121 Pine St, San Francisco, CA, 94115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.1157 reviews
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Sheila M.'s profile image
Sheila M. 
rating
2 years ago

Wow, what a modern and classy place. It's nice to see how important it is to not only maintain a beautiful facility on the outside , but also to have the caring and friendly staff to match on the inside. Victorian Post Acute really is up to par with their care, friendliness and staff support. 

diana m.'s profile image
diana m. 
rating
2 years ago

After several Skilled Nursing Facilities tours we chose Victorian Post Acute. This was my moms first time at a skilled nursing facility and this place was the right choice. Admission department explained how the insurance would work which was one less thing to worry about. Spoke to other staff members that continued to explain my moms progress throughout her stay. They happen to have live music on one of the days my mom was there which was nice to see patients enjoying the music. This place was very clean and smelled nice. I... read more

Lydia C.'s profile image
Lydia C. 
rating
3 years ago

I've been staying here for 3 weeks, Most of the nurse aids are very helpful and patient. During the night, if you've urgent needs, it's next to impossible to get attention by pushing the call button. You can hear TV noises and people talking. B ut there was no one insight on the floor. It's scary to think one can have life threatening situations but being neglected. I suffered all night being awaken by nurse shouting at my roommate after midnight, Later I push my button trying to ask for sleeping aid without any response... read more

Susan S.'s profile image
Susan S. 
rating
4 years ago

If I have a knee replacement on my other knee, I hope I rehabilitate at Victorian Post Acute. Almost a year ago I wrote a mixed review of the facility while I was a patient because a nurse practitioner failed to see me before the weekend as planned. Since then I have made an excellent recovery. I give much of the credit to the skilled and kind physical therapists at Victorian. The nurses and nursing assistants were excellent, but the social workers and discharge planners were overworked. Nonetheless, I was discharged on tim... read more

Richard H.'s profile image
Richard H. 
rating
4 years ago

I've already posted a review. I spent about 6 weeks as a patient there a couple of years ago. If Matt Russell is still the Administrator there I'll stand with my posted review. Matt is outstanding. He has a great amount of integrity and genuinely cares for each individual who comes there as a patient. It's a tough and trying thing to do-acute care. The staff was overworked and there were a few very difficult patients there,and of course pain and suffering with the rest, but there was a great attitude throughout amongst the c... read more

Jacob J.'s profile image
Jacob J. 
rating
4 years ago

Hey Victorian Post Acute, Great place you have here. Very much like the neighborhood and facility. I do apologize for all my questions. You have an incredible staff. Everyone was so helpful. There was a little lady not sure her name Christine or Justine but she was still answering my calls and ensuring me that everything will be ok. It was getting late I believe it was passed 8pm. I apologize to her. If you are reading this. Thank you I appreciate you giving the time to me well over your working hours. 

Andrew L.'s profile image
Andrew L. 
rating
4 years ago

My grandfather stay here after his surgery and was treated very well. The nurse Anita was very attentive and caring. Would definitely recommend this facility. 

Joanne G.'s profile image
Joanne G. 
rating
4 years ago

Victorian Post Acute- THANK YOU for hiring ,Laura Gutierrez, to be apart of your team of professionals. After a hiatus from the field to enhance her professional growth and care for her family, Laura has returned to nursing at a capacity like that of no other ,a licensed LVN. She is ready to serve in the field to do what she does best- show integrity, compassion, empathy, be a critical thinker and the willingness to help solve problems! Thank you VIctorian Post Acute and patients ,you made a fantastic choice and you surely w... read more

K A.'s profile image
K A. 
rating
4 years ago

I have been satisfied with the care and service provided. The team have been super wonderful and helpful. Especially during this pandemic, Shirley their social service helps me feel at ease. She shows true compassionate care for my mom and ensures that all her needs are met. Thank you! 

Frequently asked questions about Victorian Post Acute

How is Victorian Post Acute rated?

Victorian Post Acute has a 4.1 star rating with 157 reviews. 

When is Victorian Post Acute open?

Victorian Post Acute is open now. It will close at 5:00 p.m.