Victorian Post Acute

Allan G. 

on Yelp

4 years ago

This place injured my father in-law after weeks of neglect. They then reported to his insurance that he wasn't making progress (due to the injury) so they kicked him out (probably a blessing in disguise). We learned that they were not giving him any water and the food was inedible. After they injured him he was unable to walk, so instead of helping him, they just started giving him muscle relaxants and made him stay in his bed. He ended up losing 20 pounds in the 3 weeks up to him getting kicked out. He ended up falling that... read more

Charles P. 

on Yelp

5 years ago

Experience was not the best, disorganized. And directors don't show up to scheduled appt. 

Ivan L. 

on Yelp

5 years ago

My grandma was admitted to Victorian Post Acute (VPA) in 2021. This review is based on my experience during the COVID-19 pandemic. I would have given Victorian Post Acute a 2 or 3 if something terrible didn't happen. I cannot recommend VPA after what I had to go through. Don't expect 5-star hotel experience at Victorian Post Acute. Being a nursing facility that accepts MediCal, you get service what the government pays for. My experience with VPA started very positive. I will say that the staffs were very friendly over th... read more

Kevin O. 

on Yelp

5 years ago

The service my father received here was far below average. The staff was uncommunicative and cold. In a time where you can not visit it made them nearly impossible to deal with. 

Doreen R. 

on Yelp

6 years ago

My uncle has been here for almost two years. Traveled from Florida to settle my uncle's stuff. He passed last Thursday. They seemed pleasant when I arrived. How ever after couple days I realized how incompetent they accidentally were. My uncle wanted to stay there so I didn't have much to say. I had questions about all of his medical stuff I wanted to make sure everything was as it should be. Well never got any info. After getting back to Florida I made numerous calls my calls went unanswered. I wrote a letter to Matt and st... read more

Kathy B. 

on Yelp

6 years ago

For the most part staff were helpful to my mom. I was not very pleased with the cleaning of my moms room. I had the unfortunate experience of speaking with their manager. She was very rude and bossy. She got very defensive and actually said that I could take my mom elsewhere. It was totally unprofessional and uncalled for. I was also told by her that there wasnt much funding for her to provide better cleaning products. I finally just gave up on trying to communicate with this woman. I find it disturbing how not only was she ... read more

Aaron Z. 

on Yelp

6 years ago

Please do not bring your loved one to this facility. I understand that it is challenging for a facility to care for people who are elderly or at the end of their life, but my family member had a painful stay during her 5 months in this facility. While recovering from her stroke, my family member developed an open wound that gradually expanded and necrosed. I repeatedly asked for treatment and wound care and it took the facility weeks to implement a care plan. Unfortunately, the unbearable pain and the necrosing wound contrib... read more

David S. 

on Yelp

7 years ago

Don't let the photos fool you, this place is a dumpster. If you care about your loved ones, take them somewhere else. Anywhere but here. My aunt spent a couple of weeks here and it was hell for her. The nurses weren't attentive at all. Expect them to come 30min-1hr after calling for them. It's like they are too bothered to be helping at all. The rooms were a cramped and hot mess. Might as well stick them into a prison cell. I'm sure some of the nurses care about the patients, but for the most part it didn't seem that way. ... read more

Tiffany T. 

on Yelp

7 years ago

This place is DISGUSTING and terrible. I visited my grandma here multiple times in the course of 2-3 weeks here. This place is filthy and dirty. Everything here is either broken or doesn't work. The nurses here do not care about any of their patients and are overworked. The staff is very rude as well. They argue and yell at the patients and at family members as well. They don't care if the patients are suffering or in pain. When my grandma was here, she said that she would rather die than spend any more time at this horrific... read more