Victorian Post Acute

Roger H. 

on Yelp

3 years ago

I could rant and sound disgruntled but I'll try and keep it short. Staff called an ambulance for my grandmother because she couldn't breathe and then left her alone, unattended/not monitored. I walked in and found her in a panic gasping for air all alone. The paramedics arrived shortly after me. I asked thru text and email the admissions director Rocio Torres why was she left alone, what are the procedures... No reply. It's been almost two weeks. I emailed their main office and no reply. No one is holding a place like this ... read more

Carolyn C. 

on Yelp

3 years ago

First impressions were all AWFUL!!! DO NOT GO TO THIS PLACE- Mice running around in the day - overcrowded old rooms, dirty rooms- very odorous..stained beds linens on bed made up for new arrival... I immediately left... you'd be better off in the ASPCA 

Heather F. 

on Yelp

3 years ago

Please, DO NOT send your loved one to this facility! Patients are neglected. Basic hygiene is neglected. Patients that physically can not feed themselves are left staring at their food. The time spent on physical therapy is minimal (7-10 min) and Drs/nurses are almost never available. I even wonder if their credentials are valid. During the first 3 days of visiting my loved one, I witnessed 2 mice scurry around the floor. When staff was notified, they said "we know" and nothing else was done. During these days, the s... read more

Lori L. 

on Yelp

3 years ago

The food is pretty good. A way station en route to assisted living. 

Saro S. 

on Yelp

3 years ago

This is not an ideal place for your loved ones . I was there for 4 hours yesterday and saw things that We decided to take out father out of there. He was sitting in his pee for hours . I asked them to please change the sheets. Waited over hour and a half . I witnessed 2 elderly men fall on the floor . I saw pee in the room on the floor not cleaned up properly . There are 3 people to a room and 6 people share one bathroom which was dirty . The man next to my father was yelling and moaning loud for hours and they said they c... read more

Daniel C. 

on Yelp

4 years ago

Online pictures are deceiving. LISTEN to me, if you care about your family member DO NOT BRING them here. The nurses here are extremely under qualified and they do not care about their patients. I honestly got more help from a yellow dressed cleaning staff member than a blue RN. My father only lasted one week there and now he is in critical condition at another hospital. He was transferred via ambulance to the nearest hospital after his heart rate dropped dramatically. NONE of my family members were notified and the way we f... read more

Joni C. 

on Yelp

4 years ago

Though I wasn't a patient here, my aunt was in their "care" for 10 weeks after a stroke. I visited on three separate occasions (as I live out of state). Below are a combination of my observations and what she told me: The food was horrible. It was always served cold and was ridiculously bland. Once, the other two people crammed into the room with her got dinner and she didn't. She rang the nurse, and when she got a tray 40 minutes later, it was ice cold. She asked if it could be heated up and was told no. My aunt was suppo... read more

Jon-Edmond A. 

on Yelp

4 years ago

Oy Vey! already. Bettie Davis's exclamation, "What a dump!" came to mind during my time spent in this facility recovering from ankle surgery. I mean no slight to them, but it seems culturally inspired and accepted that the predominantly Pilipino staff yells at each other most of the time. Still, they were very nice to me despite the din I experienced from the early hours of the morning and into the night. This gross disregard for my need for (any measure of) peace is my chief complaint along with the terrible food. It w... read more

Occhi B. 

on Yelp

4 years ago

horrible abusive late night can't. bad medication scheduling. non existent pain medication. not answering call light- made to scream out for help.