This profile has been claimed by the business owner or representative.
Wag Hotels - San Diego
- Pet Boarding
- San Diego, CA
About this business
Location details
2120 Camino Del Rio N, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The place seemed fine but def pricey and my dog def got sick after staying here. The day after picking him up after his week long stay he was coughing and not well. He's never had a cough before and hasn't been around any other dogs in past month other than this place so def contracted something. Luckily it doesn't seem too severe but still is stressful to have my dog be sick. I tried calling twice today but was on hold for so long and then missed the call back so I gave up for today!
Business response:
Hi Stephanie. I am sorry your little guy got sick. Our Hotel team will be happy to take your call and address your concerns directly. I am so sorry you are experiencing difficulty getting through to the hotel. Your feedback will be passed along to our Client Care Center managers. I will message you with a way to contact the hotel directly. Please do give us a call so we can discuss your concerns in person.
Hello everyone. So this place looks amazing first off really clean awesome rooms this is the first place I was willing to drop off my dog, and we have seen dog daycare around the world. They have cams and TVs in the suites which made me feel at ease, but my dog gets extremely nervous if they touch his ears ...so since I came to SD for a family emergency I was extremely disappointed when I received a call to pick up bruno because he lunge at a handler, the only thing is that we where watching the cam at that time in the ho... read more
Business response:
Hi Rogelio, thanks for your feedback. We understand that some dogs are nervous when they first come to a new boarding facility and we make every effort to handle them slowly and gently to make them feel more at ease. In most circumstances, we are able to successfully handle nervous or stressed dogs. Unfortunately, Bruno did bite one of my staff twice on the leg and lunged at another while they were trying to change his water bowl for him. While we will always try to handle nervous dogs to the best of our ability, we also hav... read more
Frequently asked questions about Wag Hotels - San Diego
How is Wag Hotels - San Diego rated?
Wag Hotels - San Diego has a 4.5 star rating with 1,022 reviews.
When is Wag Hotels - San Diego open?
Wag Hotels - San Diego is closed now. It will open tomorrow at 9:00 a.m.