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Whitney Berra of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Whitney was always professional, attentive/available, patient and clear. My mortgage process was necessarily prolonged due to my divorce and she saw the process through diligently from beginning to successful completion. Whitney was a pleasure to deal with and I would highly recommend her to anyone.
Business response:
Thank you, George, for leaving such wonderful feedback. It was my pleasure to guide you through your mortgage process during what I know was a challenging time. I strive to provide clear, attentive service to all of my clients, and I'm glad to hear that you found that to be the case. It was a pleasure working with you, and I'm thrilled to hear that you'd recommend me to others. Don't hesitate to reach out if you need anything in the future. - Whitney Berra, Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Whitney understood our perspective on mortgage interest rates and did not pressure us to lock in before we were ready. I really appreciated her knowledge, confidence, and support through the mortgage lending process. She was also very responsive, answering quickly when I had questions, which was very helpful and reassuring.
Business response:
I'm thrilled to hear that you felt supported and confident throughout your mortgage lending process, Linda. Your satisfaction with my service is my top priority. I'm always here to provide knowledgeable support and quick responses to any of your questions. Thank you for taking the time to leave such a wonderful review and for providing a perfect rating. I truly value your trust in me and Mutual of Omaha Mortgage. Let me know if there's anything else I can assist you with in the future. Enjoy your new home! Whitney Berra.
Verified by Mutual of Omaha Mortgage
Whitney made it really easy and understandable to go through the mortgage process any questions that we had or any concerns we had she addressed and brought even other issues that we should be concerned about and should be on the watch. She’s definitely very communicative and informative. thank you for your help Whitney.
Business response:
Hello Bozkurt, I'm thrilled to hear that you found the mortgage process easy and understandable. Ensuring that my clients feel informed and comfortable every step of the way is a top priority for me. It was my pleasure to answer your questions and address any concerns. Thank you for entrusting your mortgage needs with me and Mutual of Omaha Mortgage, and for taking the time to write this amazing review. I'm here if you need anything else in the future. Whitney Berra
Verified by Mutual of Omaha Mortgage
Whitney and Melissa have been so patient with me as a first time home buyer. They made the process a lot more seamless and understandable. Excellent customer service and care!! Highly recommend!!
Business response:
I'm thrilled to hear you had a positive experience with us, Carissa! Knowing that we could make your first-time home buying process more seamless and understandable is truly rewarding. We're always here to provide the best customer service and care. Thank you so much for your glowing review and recommendation. It was our pleasure to assist you on your journey! Whitney Berra Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Thank you so much for your help! The home buying would not be this smooth without your efforts!
Business response:
Thank you, Shi, for the glowing review. I'm thrilled to hear that your home buying process went smoothly. It was my pleasure to assist you, and I'm always here should you need any help in the future. It's feedback like yours that makes my job at Mutual of Omaha Mortgage so rewarding. Thank you once again for your kind words.
Verified by Mutual of Omaha Mortgage
Whitney is knowledgeable and guides us through every step of the mortgage process, ensuring we understand all our options. The process was smooth and efficient, with no unexpected delays.
Business response:
Hello Lipeng, I'm thrilled to hear that you had a positive experience with the mortgage process. It was a pleasure guiding you through each step and ensuring you were well-informed of all your options. I'm glad that everything went smoothly and efficiently, as this is what we strive for at Mutual of Omaha Mortgage. Your satisfaction is my top priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Whitney Berra
Verified by Mutual of Omaha Mortgage
Excellent service - prompt communication and provided information on all questions asked
Business response:
I'm so grateful for your kind words, Gaurav. Your positive feedback means a lot to me. It was a pleasure to provide prompt communication and clear information to help you understand the process here at Mutual of Omaha Mortgage. Your satisfaction is my priority, and I'm thrilled to hear that I was able to exceed your expectations. Thank you for the 5-star review!
Verified by Mutual of Omaha Mortgage
Whitney and her team were amazing. We are relatively inexperienced with the home buying process but we felt like we always knew what was happening as Whitney was there to answer any question we had. She was also extremely flexible when we changed the date of the closing a few times (moving it up) and kept us on track to close on time. We would absolutely recommend her and her team to any family and friends that need a mortgage!
Business response:
Hi Kendra! I'm very pleased to know you had such a positive experience with us. It's important for us to make sure that our clients understand every step of the home buying process and I'm glad I could be there to help. Your flexibility and understanding when it came to the changes in the closing date were truly appreciated. I'm thrilled that you would recommend our team to your family and friends, that's the highest compliment we could receive! Thanks once again for choosing Mutual of Omaha Mortgage for your home buying nee... read more
Verified by Mutual of Omaha Mortgage
Whitney Berra Was AMAZING to work with. Incredibly fast to respond with good work. As soon as our efforts were shuffled to other people it was a horrible experience, with our mortgage not actually ready even after we were told we were clear to close. Additional paperwork was requested after signing, which didn’t make sense.
Frequently asked questions about Whitney Berra of Mutual of Omaha Mortgage
How is Whitney Berra of Mutual of Omaha Mortgage rated?
Whitney Berra of Mutual of Omaha Mortgage has a 4.9 star rating with 172 reviews.
When is Whitney Berra of Mutual of Omaha Mortgage open?
Whitney Berra of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.