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Whitney Berra of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Whitney was great! Every time I talked to her it was clear very helpful information. When I was handed off to other individuals my experience was much worse. Whitney = great! Other people = not so great…
Business response:
I'm thrilled to hear you had a positive experience working with me, Marcus! Your feedback is invaluable, and I apologize for any complications you encountered during your interactions with other team members. I aim to provide clear and helpful information at all times, and it's uplifting to know it was effective for you. I'll pass on your feedback to the team at Mutual of Omaha Mortgage so we can work on improving our overall customer service. Thank you for taking the time to leave a review and for the impressive 4.83 out of... read more
Verified by Mutual of Omaha Mortgage
Communication was great and ease in closing
Business response:
I appreciate your feedback, Abhinav! I'm thrilled to know that you found the communication effective and the closing process smooth at Mutual of Omaha Mortgage. Your positive rating motivates me to continue delivering high-quality service. If you need assistance in the future, don't hesitate to reach out. Thanks once again for taking the time to review. - Whitney Berra
Verified by Mutual of Omaha Mortgage
Whitney and her team were always quick to provide knowledgeable responses to our questions.
Business response:
Thank you for your positive feedback, Anthoni! I'm delighted to hear that you were satisfied with the quick and knowledgeable responses from our team. At Mutual of Omaha Mortgage, we strive to provide outstanding service, and your review reaffirms the hard work we put in every day. Thank you once again for your kind words.
Verified by Mutual of Omaha Mortgage
Communication and fast responding to any question I had.
Business response:
I'm so glad to hear that you were satisfied with the communication and response time, Sang! Your positive feedback means a lot. I strive to provide the best service to all of my customers at Mutual of Omaha Mortgage. Thanks for taking the time to leave a review and for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Prompt responses and willing to help move issues to get through closing.
Business response:
I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Christle! Your feedback is very much appreciated. I'm glad I could assist with any issues and help get you through the closing process efficiently. Your comment about my prompt responses is great to hear, as I always strive to respond swiftly and effectively. It was truly a pleasure working with you. If you or anyone you know is in need of mortgage services in the future, don't hesitate to reach out. Thank you for leaving such a wond... read more
Verified by Mutual of Omaha Mortgage
Good communication, very transparent about the process, efficient
Business response:
I'm thrilled to hear that you found my communication effective and the process transparent, Gayathri. Your feedback is appreciated and makes all the hard work worthwhile! If you ever need assistance in the future, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage. - Whitney Berra
Verified by Mutual of Omaha Mortgage
I really appreciated how transparent Whitney was when discussing rates/rate options, fee breakdown, etc. Th entire process was great and I really appreciate how Whitney (and her team) were available to answer all my questions and navigate any problems that "popped up" during the process. I have already recommended Whitney to two other people in the past week and a half. Thank you!
Business response:
Hey Ben, Reading your generous review made my day! It's fantastic to know that you found my approach transparent and that you had a positive experience with Mutual of Omaha Mortgage. It was a pleasure providing answers to your questions and helping you navigate through the mortgage process. Knowing that you've already recommended me to two others is the best compliment I could receive - thank you for that trust. If you or anyone you know ever have additional questions or need assistance in the future, don't hesitate to rea... read more
Verified by Mutual of Omaha Mortgage
Responsive
Business response:
I appreciate your 5-star rating, Michael! I'm glad you found me responsive during your experience with Mutual of Omaha Mortgage. I'm always here to help you with your mortgage needs. Thank you for your feedback!
Verified by Mutual of Omaha Mortgage
Whitney was wonderful to work with. To start off she is persistent, which worked in my favor. Whitney was willing to education me on rates, and questions that I should ask lenders, even though she knew I was still interviewing other lenders. Whitney was timely, and available (on weekends) to me whenever I had a question or inquiry. Whitney stayed involved and accessible even when the process went to the next level. I would be remised if I did not mention Amanda Richardson, Processor, she was absolutely amazing! Amanda was ti... read more
Business response:
I'm deeply touched by your heartfelt review, Diane. Your kind words mean a great deal to both me and Amanda. We're grateful we had the opportunity to guide you through the mortgage process and make it as stress-free as possible. It's rewarding to know our dedication and hard work made a positive difference for you. Our goal is always to put our clients first and ensure their home ownership dreams become a reality. Thank you again for your trust in us, and for taking the time to share your experience. May your new home bring ... read more
Frequently asked questions about Whitney Berra of Mutual of Omaha Mortgage
How is Whitney Berra of Mutual of Omaha Mortgage rated?
Whitney Berra of Mutual of Omaha Mortgage has a 4.9 star rating with 172 reviews.
When is Whitney Berra of Mutual of Omaha Mortgage open?
Whitney Berra of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.