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235 Sunshine Rd, Royal, AR, 71968, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed | 
Windows USA had this promotion if you refer a customer you would get a Walmart gift card I know I referred 5 friends that I know no one contacted my friends from Windows USA. I am disappointed with Windows USA. You have lost me as a future customer.
Business response:
Mr Rudolph- We appreicate the conversation regarding your concerns. As we discussed on the phone, please do not hesitate to contact us if needed in the future. Thank you again for being a valued Windows USA customer.
Window locks on my windows was a deal breaker, yet the salesman assured me the slider windows had them but they did not. Every time someone calls for references and I tell them about this I'm told there are no notes on my file. All I have been told is that the sales man should not have told me that. You have my money and now you are satisfied, but I am not.
Business response:
Judith- Thank you for contacting us regarding your concerns and speaking with our Customer Service Manager. We look forward to speaking to you again soon to address your concerns. Have a GREAT day!
High pressure sales presentation. Be aware.
Business response:
Jack, thank you for bringing this to our attention. Our Customer Care Manager has attempted to contact you without success. Please contact us @ 1-800-272-2085 Ext 2266. Thank you!
I miss my old windows! I had 9 Alaskan windows installed 15 months ago and had an issue with the installers not properly sealing around the them. I noticed when they were sealing the 8th window that there was a large gap under it with no insulation at all! When I asked if this was how he would have installed them in his home, he paused and then said yes that he would. He told me that he had used low-expansion foam and that it would eventually fill the void, I did not believe him and had him go back and pull the seals on the ... read more
I would have never gotten one of the basement windows had I known rain would pour in when my window well gets some rain in it. The last window I had in it was a pull in window that kept any water from getting in. I have had the company back at my house twice for this reason and they finally said all of their windows will leak in. Very disappointed and also now continue to have water in my basement. After the last person had been here I have not received one phone call or email asking me about my window. Maybe they only want ... read more
Business response:
Thank you for bringing this to our attention. Our Customer Care Manager has attempted to contact you without success. Please contact us @ 1-800-272-2085 Ext 2283. Thank you!
The product sounds really great but with the high pressure sales of this company I will never recommend them. The salesman keep using pressure sales technique and I ask him not too The company will continue to call you and never leave messages. This company may have good windows but very poor tactics to get customer.
Business response:
Thank you for bringing your concerns to our attention. We have attempted to contact you to discuss this further. Please contact our Customer Care Manager at 1-800-272-2085 ext 2283.
We had our visit from window usa. What was supposed to last an hour turned into 2 1/2 hours. The guy was nice but I was furious with the "manager" on the phone. He was pushing so hard. The price started out at $10, 700 for 8 window, but if we signed then he'd knock off $1, 500 if we signed right then. We said no and he got on the phone to his "manager" and tried to see what he could do. Printed out a paper that said we could have it for a low price of $7, 200. We still said no as we and he again got on the phone to his "mana... read more
this place was recommended to us so we decided to give them a call. our electric bill is high and theres some condensation in some of our windows. im trying to shop around and check prices and what not. the actual salesman was very nice and explained a little about the windows. well, his boss called during the meeting and was really pushy on getting us to say yes before we even heard a price for anything. when i told him we werent ready to buy, he still pressed the issue a. i again said no not at the moment. he then asked to... read more
Business response:
Thank you for bringing this to our attention. Our Customer Care Manager has attempted to contact you without success. Please contact us at 1-800-272-2085. Thank you!
Windows USA has a 4.7 star rating with 2,308 reviews.
Windows USA is closed now. It will open at 8:00 a.m.