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Wyatt Johnson Ford

4.3

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Location details

646 Thompson Ln, Nashville, TN, 37204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.35,113 reviews
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Vincent Doan's profile image
Vincent Doan 
8 years ago
Petra Willis's profile image
Petra Willis 
8 years ago

Do not purchase the extended protection plans from them. When you want to cancel them, which is your right, they give you the run around. In my case Lee Geringer. I've asked to cancel these warranties since late August. He hardly ever replies to emails. January he finally wrote that he forgot to mail the cancellation of (how convenient). I emailed the GM David Lee directly, not even a response from him. I am beyond frustrated. Don't even buy from them is my advice! Their customer service leaves a lot to be desired, and I do... read more

Donal D-Ray EnzieLenzie's profile image
Donal D-Ray EnzieLenzie 
8 years ago

When people bring in there car under a recall they say they fix the problem just to get there money.But they never did fix the problem they made it worse.Then when i took it back for the same problem it's not under a recall any more.They wont u to pay out of pocket now an that is not rite at all.It have a Safety hazard rite now on it Electric Powering Steering ,Wheel bearing.So people please dont buy Fords Cars.From (Evelyn Woods). 

Aaron Haag's profile image
Aaron Haag 
8 years ago

My wife recently bought a car there. It had everything she wanted in a 2017 Ford Fusion SE. Weather didn't play for a good factor for test drives the day we came. Car was still a little iced over. Once we got out on the open road, the car still had a wobble that could be felt inside the car and in the steering wheel. Mind you this is a brand new car that had some ice on it.. the salesman said they would fix the issues if she signed the paperwork and left it for the service department look at it Monday. Monday comes around, w... read more

Stephanie Jones's profile image
Stephanie Jones 
8 years ago

Carmax sent my husbands car there a week ago and no one will answer the phone or call carmax back and I have been trying to call all afternoon and no one will answer the phone either. Thursday was the last update we got on the status of the repairs.... it is now Wednesday and no once can call back?? This is just plain ridiculous. 

Adam Cox's profile image
Adam Cox 
8 years ago

Their fast to sale junk wreck or even problem cars. 

Alex Holt's profile image
Alex Holt 
8 years ago

I purchased my super duty from there and that was the best day. Took it in for the first oil change and they had my truck for three weeks. Had to argue with the service writer and check in every few days while they told me parts were being shipped that weren’t even made. 

Terry Dean Smith's profile image
Terry Dean Smith 
8 years ago

I brought my car in yesterday for The Works. There were 3 people in the waiting area so I thought it would not take long. It took 2 hours and 45 minutes. I have purchased 4 vehicles from Crown Ford and always took it there because of the warranty. My car is out of warranty now so I will probably take my car to Firestone to be serviced. Not first time Ihave had issues with Crown but thought it might be better when Wyatt Johnson bought them. 

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Dennis Jenkins 
8 years ago

had brought my new ford truck in for a service and wow the wait was crazy and i was having a issue with the drivetrain and the service guy said the drivetrain is not covered under my warranty and i had the papers that states i do, finally got it taken care of but they were very rude and seems fords dont like warranty claims. Talked to a family friend that used to work at a ford dealer and apparently ones a domestic vehicle hits 100k they have a low or no resale value. well that's a redflag there. Staying away from domestics ... read more

Frequently asked questions about Wyatt Johnson Ford

How is Wyatt Johnson Ford rated?

Wyatt Johnson Ford has a 4.3 star rating with 5,113 reviews. 

When is Wyatt Johnson Ford open?

Wyatt Johnson Ford is closed now. It will open on Monday at 9:00 a.m.