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Wyatt Johnson Ford
- Car Dealers
- Nashville, TN
About this business
As the only Ford dealership in Music City, aka Nashville, we are ready to serve every new Ford or used car need you have. We aim the gain your trust right from the start, from the buying experience to the Ford certified auto service technicians. Our staff boasts more than 900 years of combined experience and are qualified to handle your vehicle buying and service processes with care.
Location details
646 Thompson Ln, Nashville, TN, 37204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying for 4 days to get your service department to fix my brakes as well as service an RSC warning light. Nobody calls me back or emails. Why do you treat your customers so poorly ? I also asked repeatedly for your General Managers email address to send a complaint, this also ignored. I’m appalled at your lack of interest in your customers
They're cars are too expensive, and their seevice department doesn't answer the phone. I've heen trying to schedule an appointment all week long to get my check engine light looked into, and the phone just rings. Doesn't even go to voicemail, just rings. Either they have an issue with their switchboard or the service manager really can't be bothered to pick up.
Scammers. This place is awful. Over priced and it seems like every time I bring my car in for service, I leave with more problems. I got my upper Radiator hose replaced recently and they charged me $403.00!!! I looked it up and its a $30 part. I'm done with this place. I don't mind paying a little extra to have a dealership take care of my car. However, I do not trust the pricing for repairs, its genuine care of my vehicle, or customer service. Seriously, think again before doing business with these people.
Like so many others I have read about, we called before to say we were coming to look at a specific vehicle. They say it’s there and they will make sure it’s out for us to see. We drive one hour... we get there and they said it was sold two hours ago... hmmm that’s before we called. The listing was up for 40 days and then sells in the one hour it took us to get there? Bad service. We went to a close small dealership and the integrity was far better. Left with the perfect truck. I realize it’s first come first serve... but if... read more
Very disappointed in the service provider Wyatt Ford Nashville. I traveled to Nashville from Indianapolis to pick up my Jeep. I was told that the Jeep had been road tested and was ready to go. When I picked it up I in I-65 and I was traveling on the interstate when all hell let loose and the Jeep started to shake. Almost went off the road. I got the jeep back to Wyatt Ford and was put in a holding pattern in their guest lounge. Sat there for hours till I finally asked for the General Manager he then got me touch with the ser... read more
Arrived with a steering wheel problem. Left with a steering wheel, front rotors and break pad problem.
Do not purchase the extended protection plans from them. When you want to cancel them, which is your right, they give you the run around. In my case Lee Geringer. I've asked to cancel these warranties since late August. He hardly ever replies to emails. January he finally wrote that he forgot to mail the cancellation of (how convenient). I emailed the GM David Lee directly, not even a response from him. I am beyond frustrated. Don't even buy from them is my advice! Their customer service leaves a lot to be desired, and I do... read more
When people bring in there car under a recall they say they fix the problem just to get there money.But they never did fix the problem they made it worse.Then when i took it back for the same problem it's not under a recall any more.They wont u to pay out of pocket now an that is not rite at all.It have a Safety hazard rite now on it Electric Powering Steering ,Wheel bearing.So people please dont buy Fords Cars.From (Evelyn Woods).
Frequently asked questions about Wyatt Johnson Ford
How is Wyatt Johnson Ford rated?
Wyatt Johnson Ford has a 4.3 star rating with 4,637 reviews.
When is Wyatt Johnson Ford open?
Wyatt Johnson Ford is open now. It will close at 6:00 p.m.