Wyatt Johnson Ford

Terry Dean Smith 

on Facebook

8 years ago

I brought my car in yesterday for The Works. There were 3 people in the waiting area so I thought it would not take long. It took 2 hours and 45 minutes. I have purchased 4 vehicles from Crown Ford and always took it there because of the warranty. My car is out of warranty now so I will probably take my car to Firestone to be serviced. Not first time Ihave had issues with Crown but thought it might be better when Wyatt Johnson bought them. 

Dennis Jenkins 

on Facebook

8 years ago

had brought my new ford truck in for a service and wow the wait was crazy and i was having a issue with the drivetrain and the service guy said the drivetrain is not covered under my warranty and i had the papers that states i do, finally got it taken care of but they were very rude and seems fords dont like warranty claims. Talked to a family friend that used to work at a ford dealer and apparently ones a domestic vehicle hits 100k they have a low or no resale value. well that's a redflag there. Staying away from domestics ... read more

Tyler Thompson Tapia 

on Facebook

8 years ago

Came in for an oil change Friday around 10:45 a.m. and there didn't seem to be many customers in front of me (I was not given an estimated wait time). Waited over an hour before asking for an update. Receptionist informed me they hadn't even started on my car yet. I asked for my car back and went back to work. Next time I will go to Valvoline or Jiffy Lube. No one has time to wait all day!