8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Teresa G.'s profile image
    Teresa G. 
    on Birdeye

    3 years ago

    Love being able to access my phone and fax from home or mobile as well as in the office. Great price. 

    Business response:

    Thank you so much for taking the time to leave us a 5-star review. 

    Nick F.'s profile image
    Nick F. 
    on Birdeye

    3 years ago

    Great service, prompt responses 

    Business response:

    Thank you so much for your kind words, Nick. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Kalem R.'s profile image
    Kalem R. 
    on Birdeye

    3 years ago

    The customer support team is great. They are quick and patient in resolving issues if and when they arise. 

    Business response:

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Phil C.'s profile image
    Phil C. 
    on Birdeye

    3 years ago

    Easy to use 

    Business response:

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone 

    Bridget F.'s profile image
    Bridget F. 
    on Birdeye

    3 years ago

    Been with 8x8 for a few years. Has been a very positive experience thusfar with little to no glitches. We are happy we switched! 

    Business response:

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

    Jessica Rodriguez R.'s profile image
    Jessica Rodriguez R. 
    on Birdeye

    3 years ago

    Quick and easy process :) 

    Business response:

    Thank you so much for your kind words, Jessica Rodriguez. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Yusuf A.'s profile image
    Yusuf A. 
    on Birdeye

    3 years ago

    The service is generally ok but has intermittent connection issues, more so on my phone than with my desktop phone. It is also glitchy and will sign you out of your current session as opposed to disconnecting a prior session on a different computer. It is also unfortunate that you cannot two different accounts for different companies simultaneously. 

    Business response:

    Hello Yusuf, Thank you for your review. Please know that your feedback is critical to us improving and making sure we are addressing your needs. We apologize that you have been having trouble with our service, please reach us on reviews@8x8.com and share with us your latest case ID so we can assist further. Thanks! Cheers, 8x8 

    Imanpack ..'s profile image
    Imanpack .. 
    on Birdeye

    3 years ago

    Excellent service ... ever, easy to use and customizable ... congrats, very good job guys! 

    Business response:

    We are incredibly grateful that you took the time out to leave us a 5-Star review. 

    Kami F.'s profile image
    Kami F. 
    on Birdeye

    3 years ago

    Great phone service. Just the right amount of options no matter what your needs. Always updating capabilities to keep up with the newest trends. 

    Business response:

    Thank you so much for your kind words, Kami. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is open now. It will close at 6:00 p.m.