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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Peter John L.'s profile image
    Peter John L. 
    on Birdeye

    9 years ago

    What I really love about 8x8 is its accessibility and ease of use. In the office I can directly call from my computer using my Virtual Office Desktop application for my Windows PC and during in-transit while walking on foot, riding a train or at the airport I use my Android phone to make calls without worrying of having a desk phone or a PC. The android app is feature rich and has every functionality similar to a desk phone. 8x8 is fast, easy to use and very accessible to anyone, wherever and whenever you need it at most. It... read more

    Hassan S.'s profile image
    Hassan S. 
    on Birdeye

    9 years ago

    An amazing technology which walked around use 24/7 with convenience and easy access. It was like carry an office in pocket. Thanks to 8x8. 

    Tara B.'s profile image
    Tara B. 
    on Birdeye

    9 years ago

    we love the convenience of 8x8. we can use the 8x8 app and answer our phone while away from our desk. We also like that we can chat with each other without either yelling across the office and can also convey a message to an employee about a customers policy as the customer sits across from them. 

    Janel A.'s profile image
    Janel A. 
    on Birdeye

    9 years ago

    I love the 8by8 system because it helps me as a clinician keep organized. I find it very helpful that we can save the contact info for our commonly in contact offices. The online fax system is great and helps us as a company stay on top of our appointments and documents. We have contact with Dr.Office's, sleep clinics, nursing homes and many other facilities and it is imperative to send and receive these necessary documents in a timely manner. We have several occasions where an RX is needed from a doctors office and having 8... read more

    jamie e.'s profile image
    jamie e. 
    on Birdeye

    9 years ago

    Access to VM's though my email account helps me keep in touch no matter where I am! 

    Lance L.'s profile image
    Lance L. 
    on Birdeye

    9 years ago

    One of the things about having a VoIP service that is truly available 24x7 is the support. Not only is there regular call in support available, but you have on-line support, email support , phone support etc. For me it's been a huge help because we have so much information being used from the 8x8 phone call repository. The 8x8 engineers are nothing short of exceptional in the way they have handled situations from FTP issues, to data issues. We have had problems in the past where we were not getting all of the data that we ex... read more

    Peter M.'s profile image
    Peter M. 
    on Birdeye

    9 years ago

    The ease of changing preferences for each employee makes it feel personalized! We all love using the call forwarding to our cell phones so we never miss a call. Keep up the great work! 

    Mario G.'s profile image
    Mario G. 
    on Birdeye

    9 years ago

    I love the fact the I can see my voice mail in my computer and hear them and save them there. This also applies for faxes. You have a good thing going on! 

    Joni C.'s profile image
    Joni C. 
    on Birdeye

    9 years ago

    There are many things I love about 8x8 - easy installation, no high phone bills, friendly & helpful customer service, very easy to train employees...the list goes on. The question should be what do I dislike about my 8x8 service and the answer would be nothing! There is absolutely nothing that I can think of that has been a problem since we installed 8x8 over a year ago. I was very skeptical at first but am now so happy we made the decision to convert.  

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open on Monday at 9:00 a.m.