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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
In the past I had several providers for my business telephone service. Almost two years ago i started to look for upgrade my service since my business started to grow and more lines were required. After pretty deep research i decided to go with 8x8 ( For less money i received much better service ( 10 lines instead of 2). The best feature is "soft office" i can access from anywhere. I made calls from Dominican, different states from my laptop or cellphone. but the most important thing is, my business depends on telephone comm... read more
Here at Advanced Patient Care, we love the ease and convenience of using 8x8. With 8x8 we have so many messaging options and ways to conveniently keep our company up to date with placing customers on hold, parking calls and even leaving personalized voice messages. It's not at all a complicated phone system as others are and it is easy to learn!! We wouldn't have it any other way!
I run my businesses by myself. It is awesome to be able to cary only one phone but still know who is calling for which phone number. Being able to call out with my different numbers all from my cellphone is a great plus too.
That I can use it away from my Office
I love 8x8! I never realized that there was a phone system that a small business like ours could use that would be so customization and easy to use! Every thing is simple and straightforward without all of the useless distractions. I find the customer service very helpful and the instant chat with a rep has made my life much easier. Thank you 8x8!
Our office is very busy and the phones ring constantly. 8x8 has helped keep the line of communication within our office open and saves us so much time. Anytime a call comes in and needs to be transferred, we are able to instant message the person the call is for and let them know who it is prior to transferring the call. We are also able to go back to check history which we do quite often.
It has to be the Virtual Contact Center. Our old phone system was based on ring groups, with ten reservation agents. Now with 8x8 VCC we have more efficient call queueing and routing which has allowed us to route VIP clients to the most senior agents and to offer several of our agents the opportunity to work from home, which is a win-win in our book!
The convenience and flexibility we have with the virtual office. I am now able to work from virtually anywhere.
We feel that it is only appropriate that we express our gratitude for the time and attention that you have provided to our company. We wish to convey our immense pleasure and gratitude to you for your amazing service. We would like to compliment the staff and management of your company. We are amazed at the quickness with which your customers service and technical support response time. We are extremely happy with the service you provide to our company. I find immense pleasure in writing this review to 8X8. Juan Zermeno IT M... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is open now. It will close at 6:00 p.m.