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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
For starters we saved over $300 per month from our old traditional phone plan. However, we were having an issue with our 8x8 VOIP system and our representative, Robert Wells, that was working on an existing problem for us, called me to let me know that he had this escalated to an upper level – he was on his way to the ER and still followed up with me to let me know what was going on.
The way they're always there to help live, but you also have the flexibility to log in directly and see everyting you could possibly need, yourself!
We had an Avaya Analog system that was hard wired in the office. The system was being run by a desktop computer with XP running with 2 gigs of ram. Now I don't have to remote in to that ancient computer and wait for it to reboot after changes to the system have been made or deal with the patch panel of poorly marked terminals to install a new phone extension. 8x8's VOIP made it much easier to manage the lines.
8x8 allows us to manage our phones and work completely remote and mobile if needed yet give the customer easy access to us through our main number. The flexibility and feature set are great. I am extremely impressed with the service!
Bam! No more missed calls! No more wrongly routed calls! Voice mails are just a click away, that is the best part. All phone systems should be like 8x8.
It is really easy to schedule calls, conference calls, and meetings with the 8x8 service. It is really user-friendly and offers a lot of capabilities to make communicating as seamless as possible.
We love the texting capabilities. It allows us to be accessible at all hours to our insureds!
I have been using 8x8 since 2007, for one business or another. Some of these businesses were two men operations, others were a few hundred. With 8X8 and their Auto Attendant, filled with more features than I care to recount, I was able to have a tele-presence that helped me to appear larger than I was. With virtual numbers in multiple cities, no one questioned whether or not we were working out of a small shared office space, they assumed we were larger than life. In a world where first impressions are important, 8X8 helped ... read more
We love the friendly service we receive when we call for assistance.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 9:00 a.m.