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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Our phone system was confined by line issues we had with our AT and T lines and services. To fix the problem they would need to rewire our phone jacks to handle our upgrade to 3 phone lines and handle our fax lines and rollover options at a cost of $800 plus the additional package line fees taking our rates to over $280 a month for 3 lines. Instead we invested in a new 8x8 VOIP phone system and switched to their services. They handle all our needs with excess line and rollover capacity to spare at 1/2 the cost. We also ge... read more
We have only had the new phone system for about 2 weeks so far but already it has increased productivity. Our phones are no longer monsters that we avoid at all costs thanks to the upgraded equipment that came with our service package. I especially love the option to call from my MacBook and have the call transferred over to my desk phone! Thanks, Arthur
My agent has three different office locations the phone systems allows any of the 6 customer service reps to answer a phone call. We love it! Karen Burke Allstate Insurance Indiana
I love the that I can answer calls on my smart phone with the 8 x 8 app because if I am out of the office I don't miss any important calls.
We have only had the new phone system for about 2 weeks so far but already it has increased productivity. Our phones are no longer monsters that we avoid at all costs thanks to the upgraded equipment that came with our service package. I especially love the option to call from my MacBook and have the call transferred over to my desk phone! Thanks, Arthur
My agent has three different office locations the phone systems allows any of the 6 customer service reps to answer a phone call. We love it! Karen Burke Allstate Insurance Indiana
The online support and easy access to account to change settings. Phones are great east to use transfer call and get messages.This helps our business to run more efficient. Thank you 8x8
As a staffing manager for a national property management firm, I depend on the best communication solutions available. My 8x8 phone at my desk is a highly valued business tool I can count on for handling my calls and messages. It is versatile and easy to use - I am thankful our directors chose the 8x8 system! Thank you!
I like that the phones are now integrated with my laptop. Having the caller ID pop up on the computer and the ability to receive and make calls from my computer helps save time and adds a real convenience factor for me. The real time chat saves us from calling across the office or having to use email, I like the fact that it's in real time. We were also dropping calls left and right with our old company and since switching to 8x8 this has drastically improved as well as call clarity.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.