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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I did my research but I was still skeptical at first paying up front for services and not really knowing what you will get. The team continued to reassure me that I wouldn't regret having them represent me in my timeshare exit and I can honestly say the reviews I read were a true representation of ACA Group. They communicated just as they said they would and someone from the team always responded in a timely manner with any concerns I had. I would definitely recommend this firm to anyone stuck in one of these crazy timeshare... read more
Business response:
Dear *******,Thank you so much for taking the time to share your experience with ACA Group. We genuinely appreciate your kind words and your vote of confidence. We understand the leap of faith it requires to trust a team, especially with something as crucial as timeshare exits, and we are elated to hear that we met your expectations.Your feedback underscores our commitment to exceptional communication and quality service. It's stories like yours that reaffirm our mission to assist individuals in navigating the intricacies of... read more
Customer ************************** Professional, Exceptional Communication Protocols. All these attributes are encapsulated in ACA Group. One of my best investment of time and money yielding great results. Keep up with the good work ACA Team
Business response:
Dear ********,Thank you sincerely for your glowing review. We are genuinely delighted to hear such positive feedback. It's clients like you that inspire us to constantly improve and strive for excellence in every aspect of our service. Your recognition of our customer-centric approach and communication protocols means the world to us. We're thrilled that your investment in ACA Group has been fruitful. Our team is committed to continuing the good work and serving you even better in the future. Once again, thank you for trusti... read more
I called ACA group extremely stressed out and totally lost because I couldn't get out of my timeshare and I was very scared. they were polite they always answered the phone. What a wonderful company my timeshare is canceled they did everything for me they kept me informed even though I was skeptical but they were so nice and got the job done I am I'm share free thank you ACA group I highly recommend this company
Business response:
Dear ******************,Thank you so much for your heartwarming review. We understand how stressful situations like the one you faced can be, and we're truly gratified that we could provide the support and guidance you needed. Your trust in us, especially when you were skeptical, is not something we take lightly. We're so happy to hear that our communication and service exceeded your expectations.Hearing that you're now "timeshare free" and that our team played a role in that brings us immense satisfaction. We aim to continu... read more
It was a relief to hear from concerned professionals that trying to get out of our timeshare is a troubling but not impossible feat. The cost was considerably higher than we expected but the process was simple and we were informed at each step.After just a few months, the result is that we are now free and clear of the timeshare and will advise everyone we know against getting involved in timeshares.
Everyone seems polite and interested in case. They called me about a contact person for my case. They gave me 3 different people in the same phone call. Not sure who to call The early process was a little slow. Took them 3 weeks to decide if they wanted to take my case. Seems like a good company but a little expensive. Cost of hiring ACA depends on the amount of money still owed on timeshare. I owe ****** and the cost is $7000. They will finance there cost of payments.
I only gave 4/5 because I didnt actually go through with it, but what I did experience was 5/5. I actually did get a loan with their bank to pay off my TS. I had a three day period where I could change my mind. I ended up changing my mind because the resort let me out at a cheaper rate. However ACA did not give me any grief about canceling. They sent me an email confirming my cancellation right then and they also contacted the bank and told them I cancelled and wouldnt need the loan anymore. So because they did that, I think... read more
We are so grateful for the work the ACA Group did to releave ** from the financial burden of a timeshare we never used. They were a great group very professional and kept ** up to date on their progress. we got the news sooner than anticipated that we were no longer owners and no more maintenance fees. We are so ever grateful. Thanks so much ACA Group.
Today we are celebrating the dissolution of our timeshare. We owe it all to ACA! I can't tell you what it means to not have to pay for something that we can't and don't use! We put our faith in this group and we got a call that it was ALL GONE! No more maintenance fees, no more phone calls about not enough points, or not available. We love ACA and they proved to us they could get the job done. The team that they put on our case were diligent and very good to work with. They kept us informed along the way so we never felt lik... read more
I am thankful for the ACA Group. They kept me informed and I felt much more comfortable than the first timeshare cancellation group I was with. Those crooks took our money and ran! I was ***** of of signing up for a second time but all is well! It is over! Thank you!
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 164 reviews.
When is ACA Group open?
ACA Group is open now. It will close at 6:00 p.m.