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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
ACA Group was very easy to work with it. It only took me about 9 months to get out of my timeshare. Although, a little pricey, it was well worth what I was going to have to spend for the duration of the timeshare as maintenance fees continued to rise higher and higher. The group guided me through every step, kept me in constant contact with them, and let me know what was transpiring through it all. They were very personable and willing and ready to answer all of my questions. The only regret I have is not contacting them soo... read more
Business response:
Hi *****Thank you so much for your kind words. We're thrilled to hear that you found our service helpful and that we could assist you in navigating the exit from your timeshare effectively.We understand that the process can be a significant investment, but as you mentioned, it is often outweighed by the long-term savings from escalating maintenance fees. Our team is glad to have kept you well-informed and supported every step of the way.Hearing that you found our staff personable and responsive truly makes our day. Should yo... read more
So far, all the staff that we have spoken with seem to know their business and are not pressuring us at all. We feel good about their goals and getting us out of our time share. Time will tell, but all very patient and kind people.
Business response:
Hi *****,Thank you for sharing your positive experience. We're glad to hear that our team's expertise and patience have made you feel confident in our ability to assist you with your timeshare exit. We take pride in maintaining a no-pressure approach and always putting our clients' needs first. Your trust in us is greatly valued, and we look forward to continuing to support you throughout this process.
Your plan sounds great, been looking for a way out of my timeshare. Looks like your service is perfect for me. You took time to make me feel confident in your company.
Business response:
Hi *****,Thank you for your thoughtful review. We appreciate the opportunity to provide a solution that fits your needs. Building confidence and trust with our clients is a top priority, and we look forward to guiding you through the process. If you have any questions, we are always here to help.
They were very professional they seem to know what they're doing and once I get out of my timeshare I will give you another review but right now they seem very very professional and knowledgeable let's see what they can do for me
Business response:
Hi *****,Thank you for your feedback. Were glad to hear that our professionalism and expertise have made a great first impression. Were committed to guiding you through this process and delivering the results youre looking for. We look forward to your next review once your timeshare exit is complete.
Our initial conversations have been very helpful and positive. The folks have been keen to ensure we are getting the service that we requested.
Business response:
Hi *****,Thank you for your feedback. Were glad to hear that your initial experience has been helpful and positive. Providing the service and support you need is our top priority, and we appreciate the opportunity to assist you. We look forward to continuing to guide you through the process.
Initial contact was very good. Just started the process. Will post more when I have more.
Business response:
Hi ******,Thank you for your feedback. Were glad to hear that your initial experience was positive. As you move through the process, were here to provide support and keep things on track. We look forward to your updates and are committed to making this a smooth experience for you.
We chose this group because we felt they were trustworthy. They did an excellent job in getting us released from our timeshare. I would highly recommend them.
Business response:
Hi *******,Thank you for your kind words and recommendation. Trust is so important in this process, and were glad you felt confident choosing us. Helping you successfully exit your timeshare was our priority, and were happy to have been part of your journey. Wishing you peace of mind and financial freedom moving forward.
I'm impressed with the attention to detail. They were very prompt with the call, and the representative gave me lots of information and answered all of my questions. We actually were on the phone for an hour and a half, but I never felt rushed; he was always courteous and accommodating with information.I was given specific information about the next step, and everything was just laid out for me. Their follow-through is excellent.I am really thrilled with their guarantee, and I look forward to finally getting rid of my timesh... read more
Business response:
Hi ****,Thank you for your thoughtful review. Were so glad to hear that our teams attention to detail, clear communication, and dedication made your experience a positive one. Taking the time to answer all your questions and guide you through each step is something we take pride in. Were excited to help you reach timeshare freedom, and we appreciate your trust in us. If you ever need anything along the way, were here for you.
Had a good experience so far. Very easy to get started on our journey to get rid of our timeshare.
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.7 star rating with 548 reviews.
When is ACA Group open?
ACA Group is open now. It will close at 10:00 p.m.