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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We are just beginning the process. So far everyone has been informative and easy to talk to.
Business response:
Dear *******,Thank you for taking the time to share your positive experience with the ACA Group Team. We are dedicated to ensuring a smooth and informative process for our clients. We look forward to continuing our collaboration and are here to assist you every step of the way.Warm regards,ACA Group Team
Took a little longer than expected and it wasn't cheap, but they gave great communication with frequent updates on the status of the case. Everyone was always super friendly and helpful along the way. Best of all they got us out of our BG timeshare and we don't have to pay for that sham anymore! Would definitely recommend them to anyone looking to escape from any timeshare.
Business response:
Hi ******,Thank you for taking the time to share your experience with ACA Group. Were glad to hear that our communication and friendly service met your expectations. Its our top priority to help our clients, like you, free themselves from timeshare burdens. Your recommendation means a lot to us. Thanks again, and if you ever need assistance in the future, please dont hesitate to reach out.Warm regards,ACA Group Team
Everyone was very helpful. I am looking forward to the end results!
Business response:
Thank you, *******! Were thrilled to hear that you found our team at ACA Group to be helpful. Were equally excited about the end results and cant wait to share them with you. Thanks for choosing ACA Group! ??ACA Group Team
I liked how much they wanted to help with my case at hand. They were very thorough in explaining the process. I did not care for the hastiness in the payment of the lawyers fee after discussing the details of the case. It be nice if a possible client could have at least a day or so to think over what they are getting into. Especially when it comes to having to take a loan out to pay the lawyers fee. I had to make the decision basically on the spot after talking to the representative for **************** the night we talked a... read more
Business response:
Dear *****, Thank you for taking the time to share your experience with the ACA Group. We truly appreciate your feedback and your recognition of our commitment to helping clients with their cases. We want to clarify that ACA Group has a strict no-pressure policy. Its paramount to us that our clients never feel rushed or pressured into making any decisions, especially when it concerns financial commitments. We apologize for any experience that *** have conveyed otherwise and will work diligently to ensure clearer communicat... read more
Your representatives explained things clearly and concisely. I feel that I am being represented by a team of professionals which will expedite my exit from my timeshare contract with a minimum of complications.While this process is just beginning, I feel confident that ACA will carry through promptly and will keep me informed about the progress of my case. I will update this review as the case progresses.
Business response:
Dear ***************************,Thank you for sharing such encouraging feedback about your initial experience with our team. We're pleased to hear that our representatives have provided clear and concise explanations, helping to build your confidence in our ability to assist you with your timeshare exit.At ACA Group, we pride ourselves on being a team of professionals committed to efficiency and transparency throughout the entire process. Your sense of confidence in our handling of your case is exactly what we strive for wi... read more
We are new and unsure as to what we are doing and need guidance through this matter. They have most helpful as to putting us at ease. Thank you
Business response:
Dear *******************,Thank you for taking the time to share your experience with us. We understand that venturing into new and unfamiliar territory can be daunting, and it's our primary goal to provide guidance and reassurance every step of the way. We are delighted to hear that our team has been successful in putting you at ease.At ACA Group, we believe in empowering our clients with the knowledge and support they need to navigate their situations confidently. Your appreciation for our assistance is deeply valued and en... read more
Excellent service and great follow-up on this very important topic. Also answered my questions about the exit program very quickly and clearly.
Business response:
Dear *********************************,We are truly grateful for your kind words regarding our service and follow-up. It is heartening to know that we were able to provide you with quick and clear answers to your questions about the exit program. At ACA Group, we recognize the importance of timely and effective communication, especially when it comes to significant matters like this.Your positive feedback on our service quality is incredibly motivating for our team. We're dedicated to maintaining this level of responsiveness... read more
Awesome folks got our “time-scam” cancelled in less than a year!!!????
Business response:
Dear ******,Thank you for the fantastic review! Were thrilled we could assist you in cancelling your timeshare efficiently. Hearing you refer to it as a time-scam really highlights the challenges many face, and were glad to have provided a solution. Your satisfaction and swift resolution is exactly what we strive for at ACA Group.We appreciate your enthusiasm and are here if you or someone you know needs our assistance in the future. Thanks for choosing ACA Group!Warm regards,The ACA Group Team
We spoke with you guys today. Were so excited to start this process. My husbands mother left this to us and we wanted nothing to do with it and we thought we were stuck with it. Thank you again!
Business response:
Dear ******,Thank you for sharing your initial impressions with us! Were excited to have the opportunity to assist you in resolving the timeshare situation left by your husbands mother. We understand the complexities such situations can entail, and its our goal to make this process as smooth and stress-free as possible for you. We appreciate your trust in us, and were here to support you every step of the way.Thank you for choosing ACA Group, and we look forward to helping you achieve the freedom you desire from your timesha... read more
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.7 star rating with 405 reviews.
When is ACA Group open?
ACA Group is closed now. It will open on Monday at 10:00 a.m.