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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The beginning phase of the process has been a strong 5 star. Each person that we have talked with during the beginning phase was so professional and was able to answer our questions. So far we would have to say that our experience could not be any better. A big thumbs up to ACA
Business response:
Hello ******,Thank you for your glowing review and the big thumbs up! We're thrilled to hear that your initial experience with our team has been so positive. At ACA Group, we aim to provide clear, professional service from the very start, and it's great to know that we've been able to answer all your questions and meet your expectations. We appreciate your confidence in us and look forward to continuing to support you throughout the process. Should you need any further assistance or have more questions, we're just a call awa... read more
We fell victim to a timeshare and then again to Time Share Exit Team who took our money and did nothing. ACA Group reached out to us to see if they could help us out of our timeshare and we were VERY skeptical. We were desperate to get out of it and agreed to give it 1 more shot. ACA Group were amazing! They did exactly what they said the would and we are now timeshare free. They connected us with a lawyer that communicated with us and fought to get us out of the timeshare. They have financing options for their fees and were... read more
Business response:
Hello *******,Thank you for your wonderful review and for trusting ACA Group after such challenging experiences. We understand how difficult and frustrating the process can be, and we're overjoyed to have successfully helped you become timeshare free. Your satisfaction and peace of mind are paramount to us, and it's heartening to know that our team and the legal support we coordinated lived up to your expectations. We're here for you anytime you need assistance in the future, and we appreciate your willingness to give us a c... read more
The process was much easier than I expected and it is a huge relief to be free of my TimeShare.Thank you!
Business response:
Hello *******,Thank you for sharing your experience! We're delighted to hear that the process was easier than you anticipated and that you now feel the relief of being free from your timeshare. At ACA Group, we strive to make the exit process as smooth and stress-free as possible. If you have any friends or family who might need similar assistance, please dont hesitate to recommend us. Wishing you all the best!Warm regards,The ACA Group Team
Very understanding and knowledgeable. They seemed to care about what we are going through. Thank ACA Group
Business response:
Hello *******,Thank you so much for your kind words! Were thrilled to hear you felt supported and understood throughout your experience with us. At ACA Group, your satisfaction is our top priority, and its wonderful to know we met your expectations. Should you need any more assistance or have any questions in the future, don't hesitate to reach out!Warm regards,The ACA Group Team
So far my experience has been professional and thoughtful. I'm happy so far.
Business response:
Dear *****,Thank you for your positive review! Were delighted to hear that you are satisfied with the professionalism and thoughtfulness youve experienced with our team so far. At ACA Group, we aim to make every step of the process as smooth and stress-free as possible for our clients. We appreciate your feedback and look forward to continuing to serve you with the same level of care and attention. Please dont hesitate to reach out if you need further assistance or have any questions.Warm regards,The ACA Group Team
While this whole process is stressful - you are, after all, trying to get out of something you shouldn't have gotten into in the first place - ACA Group has been pleasant to work with and we feel we are headed in the right direction by signing-on for them to help us. We did not feel pressured at any point but did pay the entire contract fee up-front. We did feel that their fee was reasonable, based on comparison and word of mouth. I will submit another review when we no longer own our time share!
Business response:
Dear *****,Thank you for taking the time to share your feedback with us. We understand that navigating the timeshare exit process can be stressful, and were glad to hear that youve felt supported and pressure-free while working with our team at ACA Group. We strive to make the process as smooth and straightforward as possible for our clients. We appreciate your trust in us and look forward to the day we can celebrate the successful conclusion of your timeshare ownership. Were here for any questions you may have in the meanti... read more
The ACA Group is an awesome organization. You guys are honest, trustworthy, and delivered results just as you said you would! I thought that this process would take a few years, but it took a few months to end my timeshare ownership! Great job guys!
Business response:
Dear ******,Thank you so much for your wonderful review! Were thrilled to hear that your experience with our team at ACA Group met your expectations. Its always rewarding to help our clients resolve their timeshare concerns quickly and efficiently. Your feedback is invaluable and motivates us to continue providing great service. If theres anything else we can do for you, or if you have friends or family who could benefit from our services, please dont hesitate to reach out.Warm regards,The ACA Group Team
I came to ACA looking for help getting out of a purchase of *******. ***'s **** ********************** was generous in the time he took to explain the ins and outs of their process in extricating people from time share purchases. They claim a 100% success rate and I was no exception to that. With their help I succeeded in saving myself roughly 80% of my commitment (including ACA's fees. I was very pleased with their service and recommend them. They'll get the job done.
Business response:
Dear ***,Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with ACA Group and how ********************* was able to assist you effectively. At ACA, we pride ourselves on our commitment to our clients and are glad to have met your expectations in resolving your timeshare purchase. Your success is our success, and saving you a significant amount on your commitment highlights what we strive to achieve for all our clients.We appreciate your recommendation and are here should you ... read more
To date I find the business professional and efficient.. as I have just started this journey I will have to submit a more detailed review after the closure of my contract
Business response:
Dear ******************,Thank you for taking the time to share your initial impressions of working with ACA Group. We are delighted to hear that you find our approach professional and efficient. As your journey progresses, we look forward to continuing to meet your expectations and eagerly await your detailed review post-contract closure. Your feedback is invaluable to us in maintaining and enhancing our service quality.Warm regards,ACA Group Team
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 164 reviews.
When is ACA Group open?
ACA Group is open now. It will close at 6:00 p.m.