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ACA Group

4.7

About this business

Location details

1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.7403 reviews
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Nancy P's profile image
Nancy P 
11 months ago

We just started with ACA and them trying to get us out legally of our timeshare obligations. Will report back when it happens. Service has been wonderful so far, very attentive. 

Business response:

Hi *****,Thank you for sharing your experience so far. Were glad to hear that our team has been attentive and that youre satisfied with the service. Were committed to helping you navigate this process and will continue to work diligently to achieve the best outcome for you. We look forward to hearing from you again once everything is finalized. 

Doris S's profile image
Doris S 
11 months ago

All the different people we talked to were very helpful and knowledgeable everyone was very friendly and nice talked us through everything 

Business response:

Hi *****,Thank you for sharing your experience. We are delighted to hear that our team was helpful, knowledgeable, and friendly throughout the process. Guiding you every step of the way is something we take pride in, and we truly appreciate your kind words. 

Alex S's profile image
Alex S 
11 months ago

I highly recommend ***. Had a timeshare and hated it. Tried to get out of it with the ********* company and other companies and was a big waste of time. I contacted *** and they had me out of it in less than a year. Anytime I had questions they were able to answer and always kept me up to date. Everyone I ever spoke to was very friendly and helpful. If you have a timeshare and want out call ***. 

Business response:

Hi ****,Thank you for your glowing review and recommendation. We are so pleased to hear that we could assist you in getting out of your timeshare and that our team kept you informed every step of the way. Providing a smooth, friendly, and efficient experience is what we strive for. We truly appreciate your trust in ACA and are glad we could help you move forward. 

Joseph A L's profile image
Joseph A L 
a year ago

Did the job in short order, fair with us, and informative all the way.Very happy. 

Business response:

Hi ******,Were delighted to hear that you found our services efficient, fair, and informative. Its our goal to keep our clients well-informed and satisfied throughout the process. We appreciate your kind words and are very happy to have met your expectations. 

Robert H's profile image
Robert H 
a year ago

We had an excellent experience with our interactions with the ACA Group. They were both professional and compassionate. When interviewing us, they did not read from a script but instead asked detailed and thoughtful questions. They spent a lot of time collecting pertinent details that could build a strong legal case to get out of our timeshare. I recommend them without reservation. 

Business response:

Hi ******,Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you had an excellent experience with our team. At ACA Group, we prioritize a personalized approach, taking the time to understand each client's unique situation to best support their legal needs. Your feedback is greatly appreciated, and it's rewarding to know that our efforts made a positive impact. We're grateful for your trust in us to handle your timeshare exit. 

Kathy S's profile image
Kathy S 
a year ago

We just started this journey, but so far, everyone has been very helpful. I will leave another review when our journey has come to a conclusion and we are out of our timeshare. 

Business response:

Hi *****,Thank you for sharing your initial experience with us. We're pleased to hear that our team has been helpful as you begin this journey. We look forward to continuing to support you every step of the way and are committed to helping you achieve a successful exit from your timeshare. We appreciate your feedback and are eager to hear more about your experience once the process is complete. 

Heidi P's profile image
Heidi P 
a year ago

*** is not a scam. I was concerned and did a lot of research. Its a long process from start to finish. It took more than a year and a half but they did the heavy lifting and I just waited. In the end my timeshare company cancelled my contract. It was expensive but far less so than if I had to pay for years of ever increasing maintenance fees in perpetuity. Worth it. 

Business response:

Hi *****,Thank you for your thoughtful review and for sharing your experience with others. We understand that exiting a timeshare can be a lengthy process, and we're glad you found value in our services. At ***, we are committed to doing the heavy lifting for our clients, and it's rewarding to see your contract successfully cancelled. We appreciate your trust in us throughout this journey and are pleased to have helped you avoid further maintenance fees. 

Richard B's profile image
Richard B 
a year ago

A very good start, the proof will be the release from the time share. 

Business response:

Hi *******,We're glad to hear about your positive start with us. Rest assured, we are committed to securing your complete release from the timeshare and look forward to delivering on our promises. We appreciate your trust and are here to assist you every step of the way. Thank you. 

David J's profile image
David J 
a year ago

*** provided a great service for my family. They were very clear about expectations and timeframes. We had a successful outcome in the timeframe that they outlined to us when we embarked on this journey. Exceeded our expectations. 

Business response:

Hi *****,Thank you for your wonderful review. We're delighted to hear that your experience with our service met and exceeded your expectations. At ***, we strive to be clear and precise about the process and timelines, and it's rewarding to know that we achieved a successful outcome for you and your family. We appreciate you trusting us on this journey. Thank you. 

Frequently asked questions about ACA Group

How is ACA Group rated?

ACA Group has a 4.7 star rating with 403 reviews. 

When is ACA Group open?

ACA Group is open now. It will close at 10:00 p.m.