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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I've talked with five companies that claim to get clients out of timeshare. ACA Group was the only one that did not treat me like the timeshare companies with long presentations and patronizing attempts to get me to commit to their process of extracting me from the deceit of the timeshare industry. Its representatives were professional and my qualifications for working with them were concrete and clear.
Business response:
Dear ******,We are immensely grateful for your thoughtful review. It's genuinely heartening to hear that your experience with ACA Group stood out from the crowd. We understand that the process of navigating out of a timeshare commitment can often feel just as overwhelming as entering one, and we're thrilled to have provided a straightforward and professional service that you found to be a breath of fresh air.Our team strives to create a process that is transparent and free from the pressures that are all too common in the in... read more
The structure and intellect of the organization is outstanding. The personalities and understanding of the community is amazing. Generally a wonderful resource!
Business response:
Dear *******************,Thank you for your wonderful review! We are delighted to hear that youve had such a positive experience with our organization. Your appreciation for our team's structure, intellect, and understanding of the community is truly gratifying. At ACA Group, we aim to be more than just a service provider; we strive to be a valuable resource and a positive presence in the community.Your feedback is a powerful affirmation of our team's hard work and dedication. It motivates us to continue delivering exception... read more
Very professional, and took care of our needs and finished the job we needed done. Kept us informed as needed. Would recommend ACA GROUP for a well done job. THANK YOU ALL ACA GROUP !!!!!
Business response:
Dear ****** & ******,We're thrilled to hear such positive feedback! It was our utmost pleasure to work with you and meet your needs. At ACA Group, we always strive to maintain professionalism and transparency in our services, and we're delighted to know we hit the **** with you. Thank you for placing your trust in us and for your kind recommendation. We appreciate your acknowledgment, and our entire ACA Group Team looks forward to assisting you again in the future.Warm regards,ACA Group Team
We are just beginning the process. So far everyone has been informative and easy to talk to.
Business response:
Dear *******,Thank you for taking the time to share your positive experience with the ACA Group Team. We are dedicated to ensuring a smooth and informative process for our clients. We look forward to continuing our collaboration and are here to assist you every step of the way.Warm regards,ACA Group Team
Took a little longer than expected and it wasn't cheap, but they gave great communication with frequent updates on the status of the case. Everyone was always super friendly and helpful along the way. Best of all they got us out of our BG timeshare and we don't have to pay for that sham anymore! Would definitely recommend them to anyone looking to escape from any timeshare.
Business response:
Hi ******,Thank you for taking the time to share your experience with ACA Group. Were glad to hear that our communication and friendly service met your expectations. Its our top priority to help our clients, like you, free themselves from timeshare burdens. Your recommendation means a lot to us. Thanks again, and if you ever need assistance in the future, please dont hesitate to reach out.Warm regards,ACA Group Team
Everyone was very helpful. I am looking forward to the end results!
Business response:
Thank you, *******! Were thrilled to hear that you found our team at ACA Group to be helpful. Were equally excited about the end results and cant wait to share them with you. Thanks for choosing ACA Group! ??ACA Group Team
I liked how much they wanted to help with my case at hand. They were very thorough in explaining the process. I did not care for the hastiness in the payment of the lawyers fee after discussing the details of the case. It be nice if a possible client could have at least a day or so to think over what they are getting into. Especially when it comes to having to take a loan out to pay the lawyers fee. I had to make the decision basically on the spot after talking to the representative for **************** the night we talked a... read more
Business response:
Dear *****, Thank you for taking the time to share your experience with the ACA Group. We truly appreciate your feedback and your recognition of our commitment to helping clients with their cases. We want to clarify that ACA Group has a strict no-pressure policy. Its paramount to us that our clients never feel rushed or pressured into making any decisions, especially when it concerns financial commitments. We apologize for any experience that *** have conveyed otherwise and will work diligently to ensure clearer communicat... read more
Your representatives explained things clearly and concisely. I feel that I am being represented by a team of professionals which will expedite my exit from my timeshare contract with a minimum of complications.While this process is just beginning, I feel confident that ACA will carry through promptly and will keep me informed about the progress of my case. I will update this review as the case progresses.
Business response:
Dear ***************************,Thank you for sharing such encouraging feedback about your initial experience with our team. We're pleased to hear that our representatives have provided clear and concise explanations, helping to build your confidence in our ability to assist you with your timeshare exit.At ACA Group, we pride ourselves on being a team of professionals committed to efficiency and transparency throughout the entire process. Your sense of confidence in our handling of your case is exactly what we strive for wi... read more
We are new and unsure as to what we are doing and need guidance through this matter. They have most helpful as to putting us at ease. Thank you
Business response:
Dear *******************,Thank you for taking the time to share your experience with us. We understand that venturing into new and unfamiliar territory can be daunting, and it's our primary goal to provide guidance and reassurance every step of the way. We are delighted to hear that our team has been successful in putting you at ease.At ACA Group, we believe in empowering our clients with the knowledge and support they need to navigate their situations confidently. Your appreciation for our assistance is deeply valued and en... read more
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 142 reviews.
When is ACA Group open?
ACA Group is closed now. It will open at 10:00 a.m.