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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
To date I find the business professional and efficient.. as I have just started this journey I will have to submit a more detailed review after the closure of my contract
Business response:
Dear ******************,Thank you for taking the time to share your initial impressions of working with ACA Group. We are delighted to hear that you find our approach professional and efficient. As your journey progresses, we look forward to continuing to meet your expectations and eagerly await your detailed review post-contract closure. Your feedback is invaluable to us in maintaining and enhancing our service quality.Warm regards,ACA Group Team
They were very polite and helpful on guiding me to the right direction
Business response:
Dear ******************,Thank you for your kind words. Were thrilled to know that our teams politeness and guidance made a positive impact on your experience with ACA Group. Guiding our clients in the right direction is a top priority for us, and its rewarding to hear that we succeeded in your case. Should you need any more assistance or have further queries, please dont hesitate to reach out.Best regards,ACA Group Team
At first I was nervous and thought is this going to be a trap, then once we decided to go with ACA, we were directed to finance for a loan and again thought is this a scam. After getting stuck with GEVC Timeshare its hard to trust and I get anxiety. However, so far things are going great! Literally just started the process yesterday. Our caseworker called today to go over the details of whats to come and then clarified if the retainer for $500 was ok to be withdrawn today, we had already given the card info last night, yet n... read more
Business response:
Dear ***************************,We deeply appreciate your honest and detailed review. It's completely understandable to approach such important decisions with caution, especially given your past experiences. We're glad to hear that our team's approach has helped alleviate some of your initial anxieties and that you feel confident in your choice to work with ACA Group.Our goal is always to ensure our clients feel fully informed and comfortable every step of the way. Your feedback about the clarity and timing of our communica... read more
They were very very knowledgeable with situations we were facing. Very helpful and didnt try to be pushy and was able to help us 100. Walked us through while beginning process and very nice. They took their time to explain everything to us and also did everything they said they were going to do. I couldnt have been more happier for making the call. I highly recommend them to anyone.
Business response:
Dear ****************,Thank you for such a glowing review! We're thrilled to hear that our team's knowledge and helpful approach have had such a positive impact on your experience. At ACA Group, we believe in providing clear, thorough explanations and following through on our commitments, so it's especially gratifying to know that these efforts resonated with you.Your recommendation means the world to us, and we're delighted that you're pleased with the decision to reach out to our team. We look forward to continuing to supp... read more
Very professional and kept me and my wife informed throughout the whole process!!
Business response:
Dear ***********************,We're truly grateful for your five-star review. It's wonderful to know that our efforts to maintain professionalism and clear communication throughout the process have positively impacted both you and your wife. At ACA Group, we understand the importance of keeping our clients informed and involved. Thank you for acknowledging our commitment to service excellence. We look forward to continuing our relationship and serving any future needs you may have.Warm regards,The ACA Group Team
So far, so good. Explanations have been clear, follow-*** timely. Just starting process, but very pleased thus far.
Business response:
Dear ***********************,Thank you for taking the time to leave us a five-star review. We're delighted to hear that you're pleased with the clarity of our explanations and the timeliness of our follow-**** At ACA Group, we're committed to maintaining this level of service throughout your journey with us. Your early impressions are incredibly valuable, and we're excited to continue providing you with a satisfying experience as we move forward together.Best regards,The ACA Group Team
They have been awesome and very persistent, which I appreciate.
Business response:
Dear ******,We are thrilled to hear that you had a positive experience with our team! Your recognition of our persistence and dedication means a great deal to us. At ACA Group, we always strive to provide the highest quality of service and support. Thank you for taking the time to share your feedback.Warm regards,The ACA Group Team
ACA Group has been very helpful in the 1st stage of getting me out of this timeshare contract. Most professional. They make every step easy and theyre doing everything. All you have to do is provide the information. I did compare prices and they were much lower. And their track record is pretty impressive.
Business response:
Dear *******, Thank you for taking the time to share your positive experience with ACA Group. We're delighted to hear that our approach to guiding you through the initial stages of exiting your timeshare contract has been both professional and straightforward. Our team is committed to making the process as seamless as possible, and it's great to know that our efforts, along with our competitive pricing and track record, have stood out to you. Rest assured, we will continue to provide the high level of service you've come to... read more
Seemed very kind and assuring they could help me get out of my time share. Very prompt to get back to me on-a weekend evening
Business response:
Dear *****, Thank you so much for your kind words. We're thrilled to hear that our team's responsiveness and assurance met your expectations, especially over a weekend evening. At ACA Group, we strive to provide exceptional service to all our clients, and your feedback is incredibly valuable to us. If you have any further needs or questions, please don't hesitate to reach out. Looking forward to assisting you further with your timeshare situation. Warm regards, The ACA Group Team
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.7 star rating with 548 reviews.
When is ACA Group open?
ACA Group is closed now. It will open at 10:00 a.m.