ADS-1000W's cover image
Claimed

This profile has been claimed by the business owner or representative.

ADS-1000W

3.8

About this business

Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

3.8976 reviews
Select a rating
Scott A. Griffiths's profile image
Scott A. Griffiths 
5 years ago

scanner will not work with Mac 64-bit I've owned two of these scanners for several years. Over the course of the last two years, Apple has changed their OS and the scanners will not work with the Brother software. I can download drivers for the current version of Mac OS. But the software does not work. I had to hunt on the Brother site to learn that it will not work with modern versions of Mac OS. The article reads you can use Apple's scanning software, but it lacks functionality of the Brother software. Waste of money, IMO. 

Annie's profile image
5 years ago

Seriously no cable! Wow you spend over $200 and they can't throw in a $6 cable that would probably cost them 50 cents, in order to make this a complete product that I can actually get set up and start using... Talk about a'la'carte! Sitting here wanting to get started on this scanning but now I wait for a couple extra days for a cable! Wireless yes but they want you to use that cable to get started 

Josh Wickham's profile image
Josh Wickham 
5 years ago

Wifi connection unstable This works great, when the wifi decides to work. According to their support, it is "recommended to keep the machine on to maintain a wireless connection" and "we cannot guarantee that turning it off and on will keep a consistent connection". This completely ruins the device. As a scanner which is designed to be portable, having to run the scanner wireless setup wizard every third or fourth time you power up the scanner is inexcusable. Unfortunately, when the device is connected, it works very well; t... read more

quan hui zheng's profile image
quan hui zheng 
5 years ago

Not performing good It is wireless and portable. The scan quality is not good. It is poor to handle paper over 20. Sometime the paper easy to get stuck. Not happy about this products. 

Philly Shopper's profile image
Philly Shopper 
5 years ago

Not performing good It is wireless and portable. The scan quality is not good. It is poor to handle paper over 20. Sometime the paper easy to get stuck. Not happy about this products. 

RW's profile image
5 years ago

Piece of junk - Don't buy - never worked Did not come with connecting cable; getting the software was a pain. Then even after apparently getting it on the network the machine never worked. It is not user friendly to do diagnostics. Waste of money. Don't buy. 

Eliza G's profile image
Eliza G 
5 years ago

Says you can set up wirelessly but you need to connect by usb to set up and they don't provide usb I got this because of the "Really easy and fast to install and use" bait. And I really hate it when descriptions are misleading. Here are 2 bones of contention: "VERSATILE CONNECTIVITY AND PORTABILITY Use the Micro USB 3.0 connection to a laptop or PC for easy device portability" Doesn't that make you think the USB would be included? It's not. "QUICK AND EASY SCANNING WITHOUT INSTALLING SOFTWARE Start scanning immediately witho... read more

Terry E Hinton's profile image
Terry E Hinton 
5 years ago

Does not work stupid 

steve davis's profile image
steve davis 
5 years ago

Will not connect wirelessly to Mac I purchased this scanner because of a favorable recommendation by Wirecutter. I wanted a wireless compact desktop scanner. It is compact. But, at least with Mac, it is not wireless. I spent four hours of my own time trying every conceivable way to connect wirelessly, with no success. (I was able to connect with a special USB cable that Brother does not supply). So I contacted Brother tech support and was passed around through several techs. The last tech, who had control of my Mac, was unab... read more

Frequently asked questions about ADS-1000W

How is ADS-1000W rated?

ADS-1000W has a 3.8 star rating with 976 reviews. 

When is ADS-1000W open?

ADS-1000W is closed now. It will open at 9:00 a.m.