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AfterOurs Urgent Care Denver Southeast
- Urgent Care
- Denver, CO
About this business
Location details
6895 East Hampden Avenue, Denver, CO, 80224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
It is nice to have an urgent care facility available, but we will not visit this facility again, especially when Dr. Peter Martinuzzi is there. My young child was shy, and he stood up and said to her, 'get out, or grow up. I am having a bad day, and I'm not going to do this.' I ended up doing the exam on her, with him telling me what to do because at this point she was scared of him, and still shy.
Business response:
It was really nice speaking with you this evening and I would like to apologize again for the experience you had while visiting our clinic. We want our patients to feel better off for having chosen us, well cared for, and respected and I am sorry your visit did not meet those standards. Feedback like yours is vitally important to help us improve our services and if we aren't aware, we can't fix it. Thank you for taking the time to let us know about your concerns. Your situation has been addressed with our Medical Director ... read more
It is nice to have an urgent care facility available, but we will not visit this facility again, especially when Dr. Peter Martinuzzi is there. My young child was shy, and he stood up and said to her, 'get out, or grow up. I am having a bad day, and I'm not going to do this.' I ended up doing the exam on her, with him telling me what to do because at this point she was scared of him, and still shy.
Business response:
It was really nice speaking with you this evening and I would like to apologize again for the experience you had while visiting our clinic. We want our patients to feel better off for having chosen us, well cared for, and respected and I am sorry your visit did not meet those standards. Feedback like yours is vitally important to help us improve our services and if we aren't aware, we can't fix it. Thank you for taking the time to let us know about your concerns. Your situation has been addressed with our Medical Director ... read more
NEGATIVE STARS!!! STAY AWAY, they do not care about you! I will NEVER go to After Hours Urgent Care again! They only cared about the money. My friend had come in from out-of-state yesterday morning and was having a bad case of altitude sickness. So I called ahead to see if they could treat this. I specifically asked if they had the capability to do do I.V. fluids, anti nausea medicine and oxygen. The person that answered the phone said "Yes, they could." When we got there they stuck her in a hot little room where she's pukin... read more
Business response:
Dear SL, While I'd need permission from your friend to view their chart (or even discuss it on this public forum due to HIPAA laws) I'd like to apologize that you did not feel they were well cared for. Altitude sickness can be treated with oxygen, hydration, anti-nausea medication (all of which we provide in our clinics) and definitive treatment is for the patient to go to a lower altitude where symptoms usually subside quickly. In extreme cases of altitude sickness, patients may experience coma and need to be treated with... read more
NEGATIVE STARS!!! STAY AWAY, they do not care about you! I will NEVER go to After Hours Urgent Care again! They only cared about the money. My friend had come in from out-of-state yesterday morning and was having a bad case of altitude sickness. So I called ahead to see if they could treat this. I specifically asked if they had the capability to do do I.V. fluids, anti nausea medicine and oxygen. The person that answered the phone said "Yes, they could." When we got there they stuck her in a hot little room where she's pukin... read more
Business response:
Dear SL, While I'd need permission from your friend to view their chart (or even discuss it on this public forum due to HIPAA laws) I'd like to apologize that you did not feel they were well cared for. Altitude sickness can be treated with oxygen, hydration, anti-nausea medication (all of which we provide in our clinics) and definitive treatment is for the patient to go to a lower altitude where symptoms usually subside quickly. In extreme cases of altitude sickness, patients may experience coma and need to be treated with... read more
Went in near closing time and they were still super helpful and very nice. Got me fixed up right away. Most importantly they didn't make me feel ashamed about my body which is much appreciated
Went in near closing time and they were still super helpful and very nice. Got me fixed up right away. Most importantly they didn't make me feel ashamed about my body which is much appreciated
Horrible customer service and professionalism!! Went in for a strep test that came back positive. Gave me antibiotics and sent me on my way. Two day later, the pain was 10 times worse, so went back in for a follow up/ second opinion. (I had seen that strep can cause a Peritonsillar abscess when not treated correctly). Was told to re fill out paper work because they had a new system and it lost all of mine. Asked for wait time estimate due to the amount of pain, and the desk clerk said he had no idea. Mind you he was texting ... read more
Business response:
Hi Amanda, Thank you for your feedback! Switching to a brand new EMR has it's challenges (including a learning curve with the staff) and we apologize that your second visit to our clinic was during our transition and not as efficient as your first. Personal cell phone use by our staff when they are working is not allowed, however, our company uses several apps for scheduling and work communication purposes which employees do access on their cell phones. I have shared your concerns with our clinic supervisor to make sur... read more
Horrible customer service and professionalism!! Went in for a strep test that came back positive. Gave me antibiotics and sent me on my way. Two day later, the pain was 10 times worse, so went back in for a follow up/ second opinion. (I had seen that strep can cause a Peritonsillar abscess when not treated correctly). Was told to re fill out paper work because they had a new system and it lost all of mine. Asked for wait time estimate due to the amount of pain, and the desk clerk said he had no idea. Mind you he was texting ... read more
Business response:
Hi Amanda, Thank you for your feedback! Switching to a brand new EMR has it's challenges (including a learning curve with the staff) and we apologize that your second visit to our clinic was during our transition and not as efficient as your first. Personal cell phone use by our staff when they are working is not allowed, however, our company uses several apps for scheduling and work communication purposes which employees do access on their cell phones. I have shared your concerns with our clinic supervisor to make sur... read more
Went here twice recently. This place was more pleasant than a doctors office. They offered me water immediately had a clean facility and were able to see me in a timely manner. I love Urgent Care!
Frequently asked questions about AfterOurs Urgent Care Denver Southeast
How is AfterOurs Urgent Care Denver Southeast rated?
AfterOurs Urgent Care Denver Southeast has a 3.9 star rating with 2,252 reviews.
When is AfterOurs Urgent Care Denver Southeast open?
AfterOurs Urgent Care Denver Southeast is open now. It will close at 11:00 p.m.