This profile has been claimed by the business owner or representative.
AfterOurs Urgent Care Denver Southeast
- Urgent Care
- Denver, CO
About this business
Location details
6895 East Hampden Avenue, Denver, CO, 80224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
I wish I could rate this clinic 0. I visited just this morning and was turned away due to a malfunction in their system that returned my insurance as invalid. The receptionist refused to check me in even after speaking with the insurance rep who validated my coverage through CU. Ridiculous. Promptly went to Concentra down the road and had no problems.
I wish I could rate this clinic 0. I visited just this morning and was turned away due to a malfunction in their system that returned my insurance as invalid. The receptionist refused to check me in even after speaking with the insurance rep who validated my coverage through CU. Ridiculous. Promptly went to Concentra down the road and had no problems.
If I could give them a zero star rating, I would. I went in last night, and had the worst medical experience of my life! The man at the front desk was the most rude, discourteous, mean individual I've encountered in business in a long time. He snatched things out of my hands continuously, kept my cards and ID for over 2 hours before finally sending me a link to do my own paperwork (I could've done it hours before), he had me wake up another patient who came in 45 minutes after me, then proceeded to help that man and get him ... read more
If I could give them a zero star rating, I would. I went in last night, and had the worst medical experience of my life! The man at the front desk was the most rude, discourteous, mean individual I've encountered in business in a long time. He snatched things out of my hands continuously, kept my cards and ID for over 2 hours before finally sending me a link to do my own paperwork (I could've done it hours before), he had me wake up another patient who came in 45 minutes after me, then proceeded to help that man and get him ... read more
Went in and visited. Doctor did not try to help me or give me any medication. Over the next couple of days I progressively got worse. I called to try to get a prescription and they said I had to come back in and pay for another visit. RIDICULOUS! Horrible customer service. I will never return here.
Business response:
Hi Ross, Thank you so much for taking the time to leave feedback about your visit. I apologize that you did not feel taken care of as this is absolutely not the impression we want to give our patients. Patients are treated for the symptoms they present with in the clinic and often times things can get worse after your visit depending on when you initially come in after the onset of your symptoms. We take customer service very seriously and I'd be happy to discuss your visit further to help resolve any additional issues. ... read more
Went in and visited. Doctor did not try to help me or give me any medication. Over the next couple of days I progressively got worse. I called to try to get a prescription and they said I had to come back in and pay for another visit. RIDICULOUS! Horrible customer service. I will never return here.
Business response:
Hi Ross, Thank you so much for taking the time to leave feedback about your visit. I apologize that you did not feel taken care of as this is absolutely not the impression we want to give our patients. Patients are treated for the symptoms they present with in the clinic and often times things can get worse after your visit depending on when you initially come in after the onset of your symptoms. We take customer service very seriously and I'd be happy to discuss your visit further to help resolve any additional issues. ... read more
We went on a Sunday night because the next day was a holiday and we all know how hard some doctors are to get a same day appointment. So instead of waiting until Tuesday or Wednesday to have my two year old seen we decided to go here and avoid the hassles of the ER. All the staff was very friendly, helpful and the doctor took his time and was thorough. We only waited a few minutes to be called back and had a prescription when we left. They were all very good with my daughter. That meant a lot.
Service was quick and seemingly professional. Doctor wad proactive about treatment, as well.
Business response:
Hi Kendra! Thank you for your kind words. We are so happy we could help! Hope you're feeling better!
Service was quick and seemingly professional. Doctor wad proactive about treatment, as well.
Frequently asked questions about AfterOurs Urgent Care Denver Southeast
How is AfterOurs Urgent Care Denver Southeast rated?
AfterOurs Urgent Care Denver Southeast has a 3.9 star rating with 2,248 reviews.
When is AfterOurs Urgent Care Denver Southeast open?
AfterOurs Urgent Care Denver Southeast is closed now. It will open at 8:00 a.m.