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Alexander's Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Redmond, WA
About this business
Location details
14691 NE 95th St, Redmond, WA, 98052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the best experience I've had getting anything repaired ever by far. On the scheduling side, Elena took great care of me and kept me in mind for any cancellations during a time when fireplace services were booked out several months. Elena also was willing to work with me on a follow up warranty request even though I contacted her slightly outside of the warranty period (completely my fault for the lack of communication). On the service side, Justin Lanier was my technician. He was extremely professional, knowledgea... read more
Business response:
Hi Alex. Thank you for choosing Alexander's Heating to help with your fireplace. We appreciate your feedback and are happy to hear that you have been pleased with our service so far! We will make sure to pass along your feedback to the team. Thank you for your review and we look forward to assisting you again in the future!
Our furnace stopped working on one of the coldest days of the year... Alexander's Heating to the rescue!! What a fantastic job they did... Professional, knowledgeable, Honest and so efficient!!! Getting straight to work on our project, they installed a new furnace, removed the old one and left everything clean and tidy... they even called the following day to make sure everything was working properly!!! We were blown away by their terrific customer service. We couldn't be more pleased. Beyond grateful... thank you!
Business response:
Hi Diana. Thank you for the 5-star review! We appreciate your feedback and are happy to hear that you were pleased by the service you received. We hope you enjoy your new furnace. Happy Holidays! :)
Just had a new furnace and central air installed by Dean and his team. We are so happy with the service we received! Dean was responsive and forthcoming regarding costs and the installation process. His team finished the installation of our new system in half the quoted time. It's been a few weeks since they were here and everything is working wonderfully. We cannot recommend Alexander's Heating enough!
Business response:
We appreciate your 5-star review, Lauren! Thank you for giving us feedback about Dean and the rest of the installation team. We hope you enjoy your new furnace and central air conditioning system. Please do not hesitate to call us if there is anything else we can help you with!
Our AC had recently broke during one of the heatwaves and we were referred to Alexander's Heating through multiple recommendations. They quickly diagnosed the issue and we're able to fix the problem in a timely manner. Alex and his service team were professional, honest, and personable. They even followed up a few weeks later to make sure everything was still working - I couldn't recommend them enough!
Business response:
Hi Soraya. Thank you for your fantastic review of Alexander's Heating & Air Conditioning! We appreciate your feedback and are glad we could help during the heatwave! We are only a phone call away if you need help with any future HVAC project.
Professional and reliable company with excellent customer service. During the initial estimate it was apparent they are very customer centric and focused on customer satisfaction hence our decision to go with them. Can't say enough great things about every single representative from Alexander's heating. From the two technicians who installed the A/C unit, the electrician who quickly did his part, and the owner who checked in and ensured everything was up and running the way it's supposed to. The entire process/installatio... read more
Quick reply for quote, friendly, reasonable cost, professional and efficient repair of gas fireplace.
Business response:
Hi JP. Thank you for your five star review! The Alexander's Heating team is happy we could help you with your fireplace repair. If there is anything else we can help you with, please do not hesitate to call us!
Needed my fireplace cleaned and pilot light lit, Justin did a good job cleaning the glass and logs, didn't clean rocks or vacuum dust and cobbwebs underneath, I think I got what I paid for, all other quotes was twice as much. Next time I will make sure I ask what's all included in the job.
Had a problem with a gas fireplace. It was going out and also producing soot. Justin from Alexander's heating did a great job figuring it out and fixing it. Very polite and left the work area very clean.
Business response:
Thank you for your great review, Chris! We're glad that Justin could help fix your fireplace and that you were pleased with his service. Please let us know if there is anything else we can ever help you with.
What a great service! My furnace and water heater were just replaced, and I could not be any happier with the way everything was handled, from estimate to installation. Responsive, quality job, and at a very reasonable cost. I didn't pick the lowest estimate, instead went with my gut feeling and glad I did! Thank you Alexander's heating for your integrity and super service! I will definitely recommend you to my friends and family.
Frequently asked questions about Alexander's Heating & Air Conditioning
How is Alexander's Heating & Air Conditioning rated?
Alexander's Heating & Air Conditioning has a 4.6 star rating with 215 reviews.
When is Alexander's Heating & Air Conditioning open?
Alexander's Heating & Air Conditioning is closed now. It will open at 8:00 a.m.