Alexander's Heating & Air Conditioning

Ruichen D. 

on Yelp

4 years ago

This is the first time I had to file a Better Business Bureau Complaint to a business, good job Alexander's Heating! Their staff are far from professional, the business owner and technicians refuse to talk to you and ignore all your calls and emails. They hide behind doors and refuse to even make any efforts trying to provide a satisfying solution to the trouble they caused! I would highly recommend avoid using them for your AC/heating installation/maintenance!!! 07/21/2021 - A/C unit installation 07/24/2021 - The first ho... read more

Megan H. 

on Yelp

4 years ago

I had Alexander Heating come out to assess my fireplace insert and they charged me $170 to tell me what I already knew -- my pilot light was broken. At that time I asked them to order the parts and come back for repair. Technician was very nice at the time -- so I thought -- no problem let's get this fixed. That was all he wrote -- he left and never came back or called to follow up! I have called REPEATEDLY and left messages-- receptionist told someone would call me back and it has been over month and a half and not one resp... read more

Rhonda P. 

on Yelp

10 years ago

Have left two messages in the past three weeks. I never heard anything. I understand it's a crazy time here, but it would have been nice to have been given the courtesy of a call. Taking my business elsewhere. 

W R. 

on Yelp

12 years ago

i had a heat pump installed 3 years ago by Alex that has never worked properly. After 2 trips out they gave up and said call someone else. The salesman said sorry but we have no real service department. Once again he said call someone else to fix what they messed up. Bob's Heating is the place to go. They are very PROFESIONAL people. I WILL NEVER USE ALEXANDERS AND WOULD STEER EVERYONE AWAY FROM THEM IF ASKED.