This profile has been claimed by the business owner or representative.
14691 NE 95th St, Redmond, WA, 98052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've used Alexander's Heating and Air Conditioning (Alex and his crew) for multiple projects now and I can't say enough good things. They're always on time, super professional, incredibly knowledgeable, and genuinely nice people who are a pleasure to work with. They consistently go above and beyond--doing way more than they promise and finding a smart solution for every problem instead of just slapping on a band-aid fix. If you want the job done right by people you can trust, hire them. Hands-down the best HVAC team I've eve... read more
We had Bryant furnace replaced, first time Bryant AC install, Honeywell Electronic Filter and Reme-LED. Amazing install and quality from Alexander's Heating and Air Conditioning! 1. Dean our project lead gave us transparent pricing and itemized everything down to the permits, extra wire routing for replacing our old thermostat with a nest! 2. Dean clearly explain the difference different options. Between a Mitshibishi Heat Pump and Heat Pump/Furnace and Furnace/AC, we were able to find out Furnace/AC was most reliable and e... read more
They booked us in a timely manner, had good communication and showed up on time, did a competent job and handled billing smoothly. It was $210 per component (one indoor and one outdoor for the house's A/C) plus tax for the annual service. I don't know if this is good or bad compared to others but this outfit seemed professional which is more than I can say about many others I've dealt with. I'd use them again.
Business response:
Hi Bruce, thank you for choosing Alexander’s Heating & Air Conditioning for your annual A/C maintenance. We’re glad to hear our team provided timely scheduling, clear communication, and professional service throughout your appointment. It’s great to know you were happy with the work and billing process, and we truly appreciate your kind review. We look forward to continuing to provide you with reliable HVAC service in the future!
I had called about 5 heating companies trying to schedule one. Some wanted to charge me juts to come out and look. Others were booked out quite a ways. No one went out of their way to help (I did not expect them to). I called Alexander's Heating and Air Conditioning and talked to Scott about the problem. He was also booked out 1 1/2 weeks but he enquired about the problem I was having (the furnace kept tripping the circuit breaker). We talked on the phone for about ten minutes. He looked up the model number of my furnace, pu... read more
On one occasion he could not deliver, and returned the payment. On another occasion he did not show up for the appointment. Alex is too busy.
We've used Alexander's for annual checks of our furnace and A/C system. Prompt service and friendly techs. Price is very reasonable.
Business response:
Hi Tochka, thank you for choosing Alexander's Heating & Air Conditioning for your annual HVAC maintenance. We appreciate the kind review and look forward to working with you again in the future!
I called to inquire about fireplace repair. The gentleman I spoke with (maybe Scott but I forget) was friendly and extremely knowledgeable. We talked about why my gas fireplace might not be lighting and what a service visit would entail. But rather than selling me on it, he told me to do a few things with the switch while he stayed on the phone with me. It fixed the problem! I asked him what I owed him and he said "nothing." I was so impressed with all of their reviews and his expertise that I subsequently booked them ... read more
Business response:
Hello Josh. We are so glad to hear about your positive customer service experience and that your fireplace issue was quickly solved! Thank you for the review and for choosing Alexander's Heating & Air for your HVAC services.
This is the best experience I've had getting anything repaired ever by far. On the scheduling side, Elena took great care of me and kept me in mind for any cancellations during a time when fireplace services were booked out several months. Elena also was willing to work with me on a follow up warranty request even though I contacted her slightly outside of the warranty period (completely my fault for the lack of communication). On the service side, Justin Lanier was my technician. He was extremely professional, knowledgea... read more
Business response:
Hi Alex. Thank you for choosing Alexander's Heating to help with your fireplace. We appreciate your feedback and are happy to hear that you have been pleased with our service so far! We will make sure to pass along your feedback to the team. Thank you for your review and we look forward to assisting you again in the future!
Our furnace stopped working on one of the coldest days of the year... Alexander's Heating to the rescue!! What a fantastic job they did... Professional, knowledgeable, Honest and so efficient!!! Getting straight to work on our project, they installed a new furnace, removed the old one and left everything clean and tidy... they even called the following day to make sure everything was working properly!!! We were blown away by their terrific customer service. We couldn't be more pleased. Beyond grateful... thank you!
Business response:
Hi Diana. Thank you for the 5-star review! We appreciate your feedback and are happy to hear that you were pleased by the service you received. We hope you enjoy your new furnace. Happy Holidays! :)
Alexander's Heating & Air Conditioning has a 4.6 star rating with 185 reviews.
Alexander's Heating & Air Conditioning is closed now. It will open on Monday at 8:00 a.m.