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All My Sons Moving & Storage
- Movers
- Kansas City, MO
About this business
Location details
7084 Universal Ave, Kansas City, MO, 64120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A friend had highly recommended All My Sons Moving. I wish I had read the Yelp reviews before hiring this company. The scheduling was easy and the movers arrived on time. We are moving into a brand new build with beautiful hardwood floors. They left a large, deep scratch by not properly moving furniture. I had paid for the extra insurance (up to $5000 I was told). The damage is very obvious. The estimated repair cost is $650. They will not give me more than $250 to repair, so after spending thousands of dollars, including ex... read more
Business response:
Michelle, we are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-971-2937. Thank you Again for the opportunity to better understand. Best regards, Jason Patterson Community Coordinator
They had to reschedule the move date. We had told them we needed to move several very heavy things. They showed up with only 3 of the 4 guys they said they'd send, and those were three of the skinniest, whimpiest guys you've ever seen. Ultimately, they were not able to move all of the items that we had arranged for them to move, and it took much longer than it needed to because they were so puny.
These guys are awful! Matt might be the biggest liar of all time. Was supposed to have a Saturday Morning (11/15) move. Real quick, just a single bedroom apartment moving into a house 5 minutes down the road. Was told when I booked that I would probably be the first move of the day just because of how easy it would be for both parties. They screwed up the scheduling and had us for a Sunday Morning move (even though everything I got from them was for Saturday Morning) and Matt told me his guys would show up after their first ... read more
Do NOT book with this company, they are an extremely deceitful business. They send quotes with false information, change included services and then get frustrated when questioned. Mike and Matt should not be in positions of management. We were given at least 4 different times from 10AM to 5PM and they never showed up, even after being told the movers were in route, we were canceled. After putting down $100 deposit and given a $100 coupon, we were told that the remaining balance would be $118. Today we were told that the orig... read more
Business response:
Thank you for contacting us Denise, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID reference number or the phone number associated with your move. ... read more
DO NOT USE THIS BUSINESS! They called me on 9/29 to confirm my 9/30 move & informed me the movers would arrive between 11am-2pm. When I contacted them at 2:30pm the day of, I was informed at they would "contact the driver" and verify his location. After not being contacted and calling again I was repeatedly hung up on (as indicated by the office noise before disconnection) until I was finally connected with another individual. This person then told me that the driver was not answering so another crew would've routed to my m... read more
Business response:
Thank you for sharing this feedback Tiio. We very sorry to hear about the frustration and stress you experienced with your scheduled move. What you’ve described with the lack of communication, late arrival, and the way your calls were handled is absolutely not the level of professionalism or reliability we expect from our team. We understand how upsetting this must have been, especially with a strict deadline to vacate your unit. We'd like the opportunity to review your file and see how we can address this properly. If you c... read more
I was quoted $179 per hour. Never was told about all The additional charges. The lady I spoke to said no more than $500 for the move. When it was completed it was $1200. Very dishonest quote! I would have never ever hired them for that price! Crazy!
Business response:
Lourdes, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your ti... read more
I can't even give this company a 1 star review. I'm 78 years old, do I've moved a few times in my lifetime. They put a scratch on my dresser, scratched with a hunk of wood off the end table and large scratch on dining table. The end table and dining table are less than a year old. They have total disregard for your belongings. They charged me SO MUCH MORE than quoted. Lots of hidden fees. A 15 mile move of a 2 bdrm apartment was over $2800. This company should not be allowed to do business in the USA.
Business response:
Thank you for bringing this to our attention Linda. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID... read more
DO NOT USE ALL MY SONS MOVING - WORST MOVING EXPERIENCE OF MY LIFE If I could give zero stars, I would. This was hands down the worst, most unprofessional, and frankly appalling moving experience I have ever had. Please, do yourself a favor and stay far away from All My Sons Moving. I hired them to move THREE items: a couch, an 85" TV, and a bed--literally to the next building. For what was supposed to be a simple one-hour move, I was charged over $800 plus a $100 tip, only to have my 85" TV completely destroyed and my lig... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
Very unprofessional. Scheduled a move two months out. Had to reschedule and then got Matt on the phone, he said the new date on Saturday was good to go. Got a call the day before the move saying they had to do it Sunday. On move day, no one showed up. Then called to check on the service, they hung up. If this is what they going to do how are they expecting more people to want to use their services?
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 3,357 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.