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All My Sons Moving & Storage
- Movers
- Kansas City, MO
About this business
Location details
7084 Universal Ave, Kansas City, MO, 64120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used this company twice and can confirm DO NOT book with them. You will regret it. Movers were fine but you will likely be swindled as far as cost. Quote can be manipulated in real time.
Business response:
Thank you for contacting us, Keaton. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
This company stated they were serious about getting things done quickly, not breaking your items not overcharging or procrastinating. My stated quote went from 3 hours to 6.25 hours they charge me 217.00 for fuel when they were only less than 15 minutes from my home and only had to go 15 minutes to my new home. They charge 200 for 30 mins coming and going and they were only less than 15 mins away from my home.. They broke things they dropped things they couldn't handle my load even though I pay for extra person. Avoid Th... read more
Business response:
Thank you for contacting us, Charis. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
I truly hate leaving negative reviews for anyone, but I guess there's nothing to be done but post the truth. So here goes. This is a review of All My Sons Moving & Storage. I contacted the KC office and described the intricacies of our move. I was promised two trucks and four men to achieve the move we faced in one day. I was quoted what I thought was a reasonable price, making sure to state that this was only a two-mile move, and I did not want or need any packing materials. The appointment scheduler confirmed all the d... read more
Business response:
Thank you for contacting us, Schelly. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
This was terrible from start to finish: When I hired this company with an hourly rate that never informed me is the various rates on the side. We agreed to start move at 8 or 9 am then the week before it became 11 am-12:30, they showed at 1:15pm. Not prompt at all. We agreed to a paclass and ship which was the March special. Which was free pack up of the kitchen. I asked is it free and was told it's free of charge they come in and pack up the entire kitchen. I specifically said when they come does the fee starts after the... read more
Business response:
Kim , transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time.... read more
I have never written or have a bad review but this one I have to. I called All My Sons because my elderly mother wanted to use them to move. She has COPD, has two replaced knees, and really needs help but I live in Texas. My siblings were able to help her pack and clean and I said I would contribute by helping pay for movers. I called All My Sons and got things set up. They showed up late to start the move, stopped on the way to the second stop to get some drinks (btw most movers have coolers with bottled water For their sta... read more
Business response:
Thank you for contacting us, Jessica. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
I hired All My Sons for a short three-mile move, mostly consisting of tubs and boxes, with only two pieces of furniture. Unfortunately, they completely broke one of them. The item was worth $250, but because I didn't purchase additional insurance, they're only offering $50 in compensation based on their policy of 60 cents per pound. While I understand policies are policies, I expected more care in handling my belongings--especially with so few furniture items involved. If you're considering using this company, I strongly re... read more
Business response:
Thank you for your patience throughout the claims process Jennifer. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Communit... read more
Timeliness, Adhering to instructions, client communication/ customer service. We had a complicated move (we moved to 2 locations). The movers were to load a Pod for an out of state move, and a standard moving truck for a local move. We labeled all items for the Pod or local and boxed and labeled most items. Multiple items broken including 2 tv. Paid over $4000.00. Compliments to Mike and Charlie they were very respectful and I felt they were sincere. Beyond utter disappointment for the remainder of my experience. They DO NOT... read more
Business response:
Thank you for taking the time to share your experience Mel. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ... read more
Do not use this company. they charge for consumables that we provided example: tape. the move was scheduled for 01/31/2025, they did not come until 02/01/25. they used my tape. and charged me for 6 rolls $30. they used 1 roll of cling wrap and charged me for 3 at $75 a roll. my quote of $389 (if the move took 2 hours or less) with $100 down turned to $1269 the day of, meaning they had all my stuff in their truck and would not unload until payment was received. I asked for an inconvenience credit since they were a day late a... read more
Business response:
Thank you for contacting us, Montie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
The Very Worst! Do. Not. Use. The quote a reasonable hourly rate and then move as slow as they possibly can. It took them 8.5 hours to move 20-25 pieces of furniture, NO boxes! One time they smelled like weed. They disappeared during travel. With detailed direction on where to go, they just parked in a parking lot and waited for me to call them. Let trash blow out in my yard and left it. Broke a table. Lied. Said they would investigate with dates they would call me again. Never did. I would call, email and leave messages. T... read more
Business response:
We are sorry Cynthia. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 3,357 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.