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All My Sons Moving & Storage
- Movers
- Kansas City, MO
About this business
Location details
7084 Universal Ave, Kansas City, MO, 64120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS BUSINESS! They called me on 9/29 to confirm my 9/30 move & informed me the movers would arrive between 11am-2pm. When I contacted them at 2:30pm the day of, I was informed at they would "contact the driver" and verify his location. After not being contacted and calling again I was repeatedly hung up on (as indicated by the office noise before disconnection) until I was finally connected with another individual. This person then told me that the driver was not answering so another crew would've routed to my m... read more
Business response:
Thank you for sharing this feedback Tiio. We very sorry to hear about the frustration and stress you experienced with your scheduled move. What you’ve described with the lack of communication, late arrival, and the way your calls were handled is absolutely not the level of professionalism or reliability we expect from our team. We understand how upsetting this must have been, especially with a strict deadline to vacate your unit. We'd like the opportunity to review your file and see how we can address this properly. If you c... read more
I was quoted $179 per hour. Never was told about all The additional charges. The lady I spoke to said no more than $500 for the move. When it was completed it was $1200. Very dishonest quote! I would have never ever hired them for that price! Crazy!
Business response:
Lourdes, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your ti... read more
I can't even give this company a 1 star review. I'm 78 years old, do I've moved a few times in my lifetime. They put a scratch on my dresser, scratched with a hunk of wood off the end table and large scratch on dining table. The end table and dining table are less than a year old. They have total disregard for your belongings. They charged me SO MUCH MORE than quoted. Lots of hidden fees. A 15 mile move of a 2 bdrm apartment was over $2800. This company should not be allowed to do business in the USA.
Business response:
Thank you for bringing this to our attention Linda. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID... read more
DO NOT USE ALL MY SONS MOVING - WORST MOVING EXPERIENCE OF MY LIFE If I could give zero stars, I would. This was hands down the worst, most unprofessional, and frankly appalling moving experience I have ever had. Please, do yourself a favor and stay far away from All My Sons Moving. I hired them to move THREE items: a couch, an 85" TV, and a bed--literally to the next building. For what was supposed to be a simple one-hour move, I was charged over $800 plus a $100 tip, only to have my 85" TV completely destroyed and my lig... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
Very unprofessional. Scheduled a move two months out. Had to reschedule and then got Matt on the phone, he said the new date on Saturday was good to go. Got a call the day before the move saying they had to do it Sunday. On move day, no one showed up. Then called to check on the service, they hung up. If this is what they going to do how are they expecting more people to want to use their services?
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore ... read more
Used this company twice and can confirm DO NOT book with them. You will regret it. Movers were fine but you will likely be swindled as far as cost. Quote can be manipulated in real time.
Business response:
Thank you for contacting us, Keaton. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
This company stated they were serious about getting things done quickly, not breaking your items not overcharging or procrastinating. My stated quote went from 3 hours to 6.25 hours they charge me 217.00 for fuel when they were only less than 15 minutes from my home and only had to go 15 minutes to my new home. They charge 200 for 30 mins coming and going and they were only less than 15 mins away from my home.. They broke things they dropped things they couldn't handle my load even though I pay for extra person. Avoid Th... read more
Business response:
Thank you for contacting us, Charis. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
I truly hate leaving negative reviews for anyone, but I guess there's nothing to be done but post the truth. So here goes. This is a review of All My Sons Moving & Storage. I contacted the KC office and described the intricacies of our move. I was promised two trucks and four men to achieve the move we faced in one day. I was quoted what I thought was a reasonable price, making sure to state that this was only a two-mile move, and I did not want or need any packing materials. The appointment scheduler confirmed all the d... read more
Business response:
Thank you for contacting us, Schelly. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
This was terrible from start to finish: When I hired this company with an hourly rate that never informed me is the various rates on the side. We agreed to start move at 8 or 9 am then the week before it became 11 am-12:30, they showed at 1:15pm. Not prompt at all. We agreed to a paclass and ship which was the March special. Which was free pack up of the kitchen. I asked is it free and was told it's free of charge they come in and pack up the entire kitchen. I specifically said when they come does the fee starts after the... read more
Business response:
Kim , transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time.... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 3,455 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.