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All My Sons Moving & Storage
- Movers
- Kansas City, MO
About this business
Location details
7084 Universal Ave, Kansas City, MO, 64120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called for a quote. Advised the representative of all the furniture we had as it was a furniture only move. She said $189/hr then proceeded to ask additional questions about our move. In the end, she was booking our appointment even though I had not received a real quote. When I questioned that she said since she doesn't have eyes on my home she can't give me a quote but it's usually one hour per furnished room (imo furnishing can vary greatly from house to house so not a great standard of measure). I thought that was... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Once again, we apologize for any inconvenience you’ve experienced, and we thank you for bringing this matter to our attention.
My hope is after you read this, you will benefit in making a more informed decision about your move. Good luck! CONTEXT -Short 15 min crosstown move w/2 stops -Small Family Home PRE-MOVE -I submitted my phone# on the AMS website -Immediately upon submission, received a pleasant phone call -He asked relevant questions to the move, provided his expert opinion, and said it would take 3-4 hours -$199 per hour "max $800, and that includes everything" -We agreed on 8am arrival on Saturday morning -We locked in a contract agr... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Billie, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for the oppor... read more
This company sucks major ass. Unreliable as hell. Cancelled twice because they were over booked and couldn't make the rescheduled date from the first one. Don't even call them because they don't answer the phone. Crap company. If I could give them a negative rating I would.
Business response:
Dan, Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
I hired this company to move my household belongings from my old house to my new house. They broke 3 TV's my daughters bed and my front loader washer. During the move the guys were arguing back and forth and created an extremely hostile environment. I reached out to the company and was offered $465 which doesn't cover any item fully that was damaged. The person handling my claim has been rude and flat out not helpful. if you like your things DO NOT USE THIS COMPANY
Ok, why I didn't read reviews before I booked All My Sons moving is beyond me. I am giving them one star just for the 2 guys that moved my daughter, she said they were great. There were several things that should have been red flags 1) Too many "follow up" calls/texts after I called to get a quote, huge turn off for me. 2) They never called my daughter the week before to schedule the move like they said they would, it was 2 days before. The biggest issue was the invoice. We literally had everything boxed up ready to go, no m... read more
Cheap price gets you cheap service. They broke my black stone legs, broke the smoke stack on my Traeger, threw my patio furniture in my yard. Leaned a dresser on a tv and shattered it. Scratched my walls up, did not place things in the rooms I asked them to because they got lazy! Spent hours trying to move one thing and I ended up have to pay somebody else to do it and it was done in 20min. I called and complained was told they would start a claim and send me a packet to fill out... it's now been 1 month and I still haven't ... read more
THIEVES!!!!! THIEVES!!!!! THIEVES!!!!! All my sons moving kc mo...These guys moved me a few years ago. I left several bad reviews, but they keep removing them, just like they always do. 3 dudes show up straight out of the penitentiary, had aryan nation tats they "tried" to hide. I was going to turn them away, but I did not have a choice. After the move found out they robbed me. Took my wedding ring, watch, state championship ring and my coin collection. All this stuff was hidden away, but hard to watch them, two kids... read more
Our move was supposed to be small in nature; from room to room. It was going to hopefully be basic, simple and quick. "Supposed to be." We initially looked into paid services due to a lack of options. This was actually supposed to save me a few hundred dollars, but since they were 2 hours late, it wound up costing my business thousands because of my absence and cancelled appointments! Now, I have to cancel some other work related commitments as I try to find an other accommodations. I'm sorry if this seems slightly off to... read more
If I could give this company negative stars I completely would. They moved my 1 bedroom apartment a 1/2 mile and charged me almost 1000.00 that is after they were 5 hours late and ME calling 3 times...not once was I reached out to to keep me updated. The man that scheduled my moved assured me I would be done in plenty of times for my concert that evening (he was going to as well). I missed the show which in turn cost me 300.00...I was told that they would refund me all of the money they charged which was yet another lie. I n... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 3,357 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.