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All My Sons Moving & Storage
- Movers
- Kansas City, MO
About this business
Location details
7084 Universal Ave, Kansas City, MO, 64120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will start by saying that the people I came in contact with during this move were friendly. However, sometimes you get what you pay for. They handled my move with blatant disregard for my things. They lacked materials needed, some things weren't wrapped or packed correctly and the busted my furniture scratched and dented it and then didn't want to compensate me for it. I wouldn't recommend!
Business response:
We appreciate your feedback as it helps us continuously improve and evolve LaLani. We're really sorry to hear that you’re not satisfied with the outcome of your claim. All My Sons Moving and Storage always aim to provide excellent service for all our customers and regret that this was not the case during your claim process. Please reach out at 844-238-8715 if you have any questions. Thank you for your time and patience.
No positive response from this company. I am a retired teacher supporting a disabled daughter and would appreciate a response.
Business response:
Thank you for contacting us, Ann. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Th... read more
After reading through all these reviews it seems to be the same old story. Give you one quote that sounds good. But then after they have your stuff they basically hold it hostage until you pay double what they quoted you. Same story here. After all my complaints I was sent a docusign to sign if I wanted there good faith money of $150. It was so insulting. And I told the so. So I never signed it. Then they come back they will give me $250 a one time offer deal. I still refused to accept there insulting offer. That one time of... read more
Business response:
Thank you for your patience throughout the claims process Angie. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
First let me make it clear that the two guys who actually moved my 2-pc cabinet were great! Other than that, it left me frustrated and cost twice what they quoted me. When I asked the person taking my payment why it doubled, all he would say was that I'd get a detailed invoice and he was just going by what was on the screen. They won't release your property until you pay. They charged me almost $700 to move a 2-pc cabinet about 20 miles, no stairs... and it took 2hours longer than they told me because they actually did anoth... read more
Business response:
Thank you for contacting us, Steven. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
This company is slick. Stay away. I have to say my movers did a good job. They were polite, efficient and took care with my items, but the way this company does it's pricing is very deceiving. During my first call I was told $159/hour for 2 guys plus travel time of 1 hour at $159 and yes, they will safely pack all my belongings. Second call is where it gets sketchy. They confirm everything and then say they can package things nicely since I was storing them in my barn and that packing material would be extra. Told them I did... read more
Business response:
Thank you for contacting us, Debbie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
I chose this moving company because I thought they were the most affordable. They blind sighted me with their "estimate" vs my total. I've had movers before who were efficient, friendly people, this company was not that. I thought it was no big deal, they don't have to be friendly to move my furniture but when I got the bill I was shocked. I paid it, knowing it wasn't the actual movers fault. When I called to question the bill the customer service was trash to say the least. They had no empathy. I said my bill is twice what ... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
I hired them to move my school teacher daughter 8 miles. She had only a dozen items. Mostly small boxes. The quote seemed reasonable and the window of time was adequate. Bad news - They showed up late. Killed her whole day- she doesn't have a car, so had to rent a car to meet them at her new place. More cost and then charged over 200 for their travel/gas. So they ended up being more than my other quotes. And when I saw the final bill I sent them a message explanation they never responded. I was so disappointed.
Business response:
Thank you for contacting us, Celeste. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
I've been debating this review for a while now. The driver and his partner did a good job moving. No issues, they took their time and nothing broke. The corporate office on the other hand was horrible. I put in a request online for a quote. The next day starting at 6am I got a call every 15 from someone. I gave them more information on my move and they wanted money down to schedule the move. I stopped them and said I am asking for a quote. They wouldn't give me one and I hung up. Later that day I get a text with the quote ... read more
Business response:
Lexi, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time.
2 men instead ad of 3. T took 7 hours to do a 4 or 5 hor job. Very large scratch on fridge door, broke corner oof dresser, and FORGOT to include my deposit in the final price. Don't use these ripoffs.
Business response:
Thank you for bringing this to our attention Dale. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID)... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 3,357 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.