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All My Sons Moving & Storage
- Movers
- Kansas City, MO
About this business
Location details
7084 Universal Ave, Kansas City, MO, 64120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never written or have a bad review but this one I have to. I called All My Sons because my elderly mother wanted to use them to move. She has COPD, has two replaced knees, and really needs help but I live in Texas. My siblings were able to help her pack and clean and I said I would contribute by helping pay for movers. I called All My Sons and got things set up. They showed up late to start the move, stopped on the way to the second stop to get some drinks (btw most movers have coolers with bottled water For their sta... read more
Business response:
Thank you for contacting us, Jessica. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
I hired All My Sons for a short three-mile move, mostly consisting of tubs and boxes, with only two pieces of furniture. Unfortunately, they completely broke one of them. The item was worth $250, but because I didn't purchase additional insurance, they're only offering $50 in compensation based on their policy of 60 cents per pound. While I understand policies are policies, I expected more care in handling my belongings--especially with so few furniture items involved. If you're considering using this company, I strongly re... read more
Business response:
Thank you for your patience throughout the claims process Jennifer. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Communit... read more
Timeliness, Adhering to instructions, client communication/ customer service. We had a complicated move (we moved to 2 locations). The movers were to load a Pod for an out of state move, and a standard moving truck for a local move. We labeled all items for the Pod or local and boxed and labeled most items. Multiple items broken including 2 tv. Paid over $4000.00. Compliments to Mike and Charlie they were very respectful and I felt they were sincere. Beyond utter disappointment for the remainder of my experience. They DO NOT... read more
Business response:
Thank you for taking the time to share your experience Mel. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ... read more
Do not use this company. they charge for consumables that we provided example: tape. the move was scheduled for 01/31/2025, they did not come until 02/01/25. they used my tape. and charged me for 6 rolls $30. they used 1 roll of cling wrap and charged me for 3 at $75 a roll. my quote of $389 (if the move took 2 hours or less) with $100 down turned to $1269 the day of, meaning they had all my stuff in their truck and would not unload until payment was received. I asked for an inconvenience credit since they were a day late a... read more
Business response:
Thank you for contacting us, Montie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
The Very Worst! Do. Not. Use. The quote a reasonable hourly rate and then move as slow as they possibly can. It took them 8.5 hours to move 20-25 pieces of furniture, NO boxes! One time they smelled like weed. They disappeared during travel. With detailed direction on where to go, they just parked in a parking lot and waited for me to call them. Let trash blow out in my yard and left it. Broke a table. Lied. Said they would investigate with dates they would call me again. Never did. I would call, email and leave messages. T... read more
Business response:
We are sorry Cynthia. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
I will start by saying that the people I came in contact with during this move were friendly. However, sometimes you get what you pay for. They handled my move with blatant disregard for my things. They lacked materials needed, some things weren't wrapped or packed correctly and the busted my furniture scratched and dented it and then didn't want to compensate me for it. I wouldn't recommend!
Business response:
We appreciate your feedback as it helps us continuously improve and evolve LaLani. We're really sorry to hear that you’re not satisfied with the outcome of your claim. All My Sons Moving and Storage always aim to provide excellent service for all our customers and regret that this was not the case during your claim process. Please reach out at 844-238-8715 if you have any questions. Thank you for your time and patience.
After reading through all these reviews it seems to be the same old story. Give you one quote that sounds good. But then after they have your stuff they basically hold it hostage until you pay double what they quoted you. Same story here. After all my complaints I was sent a docusign to sign if I wanted there good faith money of $150. It was so insulting. And I told the so. So I never signed it. Then they come back they will give me $250 a one time offer deal. I still refused to accept there insulting offer. That one time of... read more
Business response:
Thank you for your patience throughout the claims process Angie. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
First let me make it clear that the two guys who actually moved my 2-pc cabinet were great! Other than that, it left me frustrated and cost twice what they quoted me. When I asked the person taking my payment why it doubled, all he would say was that I'd get a detailed invoice and he was just going by what was on the screen. They won't release your property until you pay. They charged me almost $700 to move a 2-pc cabinet about 20 miles, no stairs... and it took 2hours longer than they told me because they actually did anoth... read more
Business response:
Thank you for contacting us, Steven. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
This company is slick. Stay away. I have to say my movers did a good job. They were polite, efficient and took care with my items, but the way this company does it's pricing is very deceiving. During my first call I was told $159/hour for 2 guys plus travel time of 1 hour at $159 and yes, they will safely pack all my belongings. Second call is where it gets sketchy. They confirm everything and then say they can package things nicely since I was storing them in my barn and that packing material would be extra. Told them I did... read more
Business response:
Thank you for contacting us, Debbie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 3,455 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.