All My Sons Moving & Storage

4.4

Movers
North Charleston, SC

About this business

Transportation Services Movers

Location details

2532 Oscar Johnson Dr, North Charleston, SC, 29405, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.43,543 reviews

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Brad B.

7 months ago

They were late and smelled of weed asked my daughter to unpack lotion they needed and used her phone charger without asking, broker a dresser and said buy some super glue then pulled out phones when completed and said this is when you tip us via Venmo. She felt very uncomfortable with them.

abby w.

11 months ago

I can't think of a single thing that went right with my move. - They offered free kitchen packing then didn't bring anything to pack it. So we had to leave my entire kitchen behind for me to pack and move by myself another day. - They didn't bring any tools to take apart furniture. And all my tools were packed away in boxes. So we had to drive to a hardware store while they were packing and then the we got back, they still didn't take apart the furniture. So I had to. And then because they have a policy of not putting furn... read more

Business response:

You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more

Michael H.

11 months ago

My experiences with this moving company were pretty much a disaster from start to finish. The person contacted at the moving company on the intake call determined price and the number of movers needed without ever visiting my house. I offered to have them visit first, and actually advised them to because I had a lot of stuff in storage in the house. "No problem, we've got it," I was told. It turned out they needed more like 10 movers than the 6 they sent. I was told it was a one day job, but it really was a two day job (end... read more

Business response:

Todd R.

a year ago

If you are in Charleston,SC avoid this company at all cost. Do not believe the pricing scheme because I promise you it will be double. If you are planning on using these guys it would be cheaper and quicker to burn your belongs and buy all new stuff. Called and called and called and continuously got the run around

Business response:

Thank you for contacting us, Todd. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more

Alvin

a year ago

So basically they book my move for today and then told me that they did have any availability for the move the day off. I am so heated. Wasted my time completely. Do not recommend

Business response:

Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator

Alan Pirok

a year ago

I do not recommend All My Sons Moving to anyone. They do not honor their contracts, they do not care about our belongings, they damaged a lot of our furniture and tools. They did not even try to assess the amount of material they would be loading. Their prices are very high for a company that is supposed to care about the people. False advertising. When you call to get a refund for the services that they did not complete, be prepared to get shuffled from person to person until they hang up on you. They don't have compassion ... read more

Business response:

Thank you for contacting us, Alan. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more

Joe S.

a year ago

They moved me a couple years ago and lost alot of out stuff. Started out at 6500 to make the move but when the smoke cleared it was almost 11k. If I could do it over again I would have used pods

Business response:

Thank you for reaching out. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you for your time. Best regards, Marie Senghore Community Coordinator

Charles J.

a year ago

Heaven help you when you get the 'stoner' crew. There's an A list and B list. My crew boss got crews switched on him, leaving the stoners to deal with. For what they charge, you should be getting the best of the best. The 'new normal' is not acceptable. The manager ended up coming out to fill in for the stoner they sent home. I'd avoid being put in this situation.

Business response:

We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator

Morgan H.

a year ago

These guys helped us move 6miles down the road to our new apartment. When I called last month I was quoted $445 total. The boys showed up an hour late, reeked of weed and was carrying one single lamp or one single couch cushion at a time until I said something. One of them was literally doing kick flips on my porch with my skateboard.MILKING the clock. We were supposed to have a "free kitchen pack up" but they were taking so long that me and my roommate just did it ourselves. The only materials we used of theirs was half a r... read more

Business response: