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All My Sons Moving & Storage
- Movers
- North Charleston, SC
About this business
Location details
2532 Oscar Johnson Dr, North Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
absolutely do NOT use this company. They damaged walls moving items, ruined several of my items and did nothing about it. tried to get in touch with their bosses before paying an extravagant amount which resulted in my stuff being ruined. they threatened to call the cops before we could get even get in touch with their boss to get things straight. your basically PAYING for them to ruin your stuff when you use this company.
Business response:
Maggie, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
Hired AMS to move, the fridge got the worst of it: dented/scratched, broken power cord, water dispenser drips now for about a minute after use. Understand accidents happen in a move. But in my eyes this was no accident, as I specifically instructed the route and precautions required to get the fridge out un-damaged: take route around island that doesn't have the dishwasher, and remove front door because fridge is wide and will not fit. They went the route of the dishwasher that left a large dent all across the 2 fridge panel... read more
Business response:
Thank you for your patience throughout the claims process Dalton. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore Community Co... read more
Horrible company, Stated that they were a certified piano mover. My Baby Grand is totally scratched up with chips and scratches everywhere. They packed all the legs in one blanket resulting in chips ands scratches. The insurance is a joke and did not even cover the transport to the repair shop. They said transport is not covered! I would not recommend this company. I told them I would write a bad review but after checking it is just one more bad review to add to the long list. This was in Charleston Sc.
Business response:
Robert, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
I used this company a few months ago to move from a first floor apartment to a storage unit which should've been a quick and easy transition. It took them a while and we didn't even have much furniture in our two bedroom apartment...they got to our storage unit and had a lot of trouble moving things into it that we ended up telling them to wrap up and we'll finish putting furniture in. So they didn't even complete the move and they told us the bill was like $750???! We went from Clement's ferry/526 to bowman road in mount p ... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Moved my daughter into her own apartment This past week. We did 90 % of it on our own but needed someone to help move a Heavy Couch with hide-a-bed in it as well as another light couch, head board and foot board, a dresser with mirror. Six pieces moved less than 1/4 of a mile away. ALL MY SONS charged me $600+ Approximately $240 more than I was led to believe it would have cost via initial call and deposit. It took the guys less than 2 hours to complete the whole job. Thats arriving to my home, loading the truck from h... read more
Business response:
Thank you for contacting us, Rick. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time.
Damaged multiple items, destroyed a dog bed, scratched a monitor, shattered a turntable dust cover, lost the feet off a chair, scratched my dining room table. Terrible movers and way over priced. Then insurance that I paid for refused to cover the damages. 100 percent would not recommend
Business response:
Thank you for bringing this to our attention Ayo. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) ... read more
$300 hour long job turned into a 3.5 hour job costing me nearly $900. The reason? They performed work that I at no point authorized, and they did not talk to me about. I hired this company to only move 12 pieces of large furniture. Told the representative 'no' twice when they asked if I needed help packing. I had already rented my own UHaul truck and packed a majority of the boxes. I just needed them to move the heavy items. I was quoted 1 hour of work + 1 hour of travel (Why we need to pay for their travel is curious, but O... read more
Business response:
Thank you for contacting us, Ryan. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
DO NOT TRUST THIS COMPANY! TLDR: Had to pay to haul thousands of pounds of my deceased mother's furniture to the dump in order to hit our close date on our house, all thanks to All My Sons Moving & Storage. They left an entire truckload of our belongings behind and then tried to overcharge us by $6,000 (the estimate for if they had sent 4 trucks and moved the whole house... they actually sent 2 and moved 70% of the house), using an inflated estimate as a Bill of Lading. Held our furniture HOSTAGE at the destination unless we... read more
Business response:
Thomas, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your tim... read more
Absolutely terrible experience, was charged for packing items that the movers did not use. Easily over 80% of my furniture was damaged, can't get anyone on the phone to answer from this office. Was told on the phone by someone from corporate they are aware of this on going issue with damage and other issues with this store. We were not reimbursed money that they promised. Terrible experience all the way around having to send additional time filling out claims and unable to speak with any one from management. USE LITERALL... read more
Business response:
Seth, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 3,476 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open on Monday at 9:00 a.m.