This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- North Charleston, SC
About this business
Location details
2532 Oscar Johnson Dr, North Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So basically they book my move for today and then told me that they did have any availability for the move the day off. I am so heated. Wasted my time completely. Do not recommend
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
I do not recommend All My Sons Moving to anyone. They do not honor their contracts, they do not care about our belongings, they damaged a lot of our furniture and tools. They did not even try to assess the amount of material they would be loading. Their prices are very high for a company that is supposed to care about the people. False advertising. When you call to get a refund for the services that they did not complete, be prepared to get shuffled from person to person until they hang up on you. They don't have compassion ... read more
Business response:
Thank you for contacting us, Alan. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
They moved me a couple years ago and lost alot of out stuff. Started out at 6500 to make the move but when the smoke cleared it was almost 11k. If I could do it over again I would have used pods
Business response:
Thank you for reaching out. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you for your time. Best regards, Marie Senghore Community Coordinator
Heaven help you when you get the 'stoner' crew. There's an A list and B list. My crew boss got crews switched on him, leaving the stoners to deal with. For what they charge, you should be getting the best of the best. The 'new normal' is not acceptable. The manager ended up coming out to fill in for the stoner they sent home. I'd avoid being put in this situation.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
These guys helped us move 6miles down the road to our new apartment. When I called last month I was quoted $445 total. The boys showed up an hour late, reeked of weed and was carrying one single lamp or one single couch cushion at a time until I said something. One of them was literally doing kick flips on my porch with my skateboard.MILKING the clock. We were supposed to have a "free kitchen pack up" but they were taking so long that me and my roommate just did it ourselves. The only materials we used of theirs was half a r... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
absolutely do NOT use this company. They damaged walls moving items, ruined several of my items and did nothing about it. tried to get in touch with their bosses before paying an extravagant amount which resulted in my stuff being ruined. they threatened to call the cops before we could get even get in touch with their boss to get things straight. your basically PAYING for them to ruin your stuff when you use this company.
Business response:
Maggie, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
Hired AMS to move, the fridge got the worst of it: dented/scratched, broken power cord, water dispenser drips now for about a minute after use. Understand accidents happen in a move. But in my eyes this was no accident, as I specifically instructed the route and precautions required to get the fridge out un-damaged: take route around island that doesn't have the dishwasher, and remove front door because fridge is wide and will not fit. They went the route of the dishwasher that left a large dent all across the 2 fridge panel... read more
Business response:
Thank you for your patience throughout the claims process Dalton. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore Community Co... read more
Horrible company, Stated that they were a certified piano mover. My Baby Grand is totally scratched up with chips and scratches everywhere. They packed all the legs in one blanket resulting in chips ands scratches. The insurance is a joke and did not even cover the transport to the repair shop. They said transport is not covered! I would not recommend this company. I told them I would write a bad review but after checking it is just one more bad review to add to the long list. This was in Charleston Sc.
Business response:
Robert, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
I used this company a few months ago to move from a first floor apartment to a storage unit which should've been a quick and easy transition. It took them a while and we didn't even have much furniture in our two bedroom apartment...they got to our storage unit and had a lot of trouble moving things into it that we ended up telling them to wrap up and we'll finish putting furniture in. So they didn't even complete the move and they told us the bill was like $750???! We went from Clement's ferry/526 to bowman road in mount p ... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 3,516 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.