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All My Sons Moving & Storage
- Movers
- North Charleston, SC
About this business
Location details
2532 Oscar Johnson Dr, North Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
$300 hour long job turned into a 3.5 hour job costing me nearly $900. The reason? They performed work that I at no point authorized, and they did not talk to me about. I hired this company to only move 12 pieces of large furniture. Told the representative 'no' twice when they asked if I needed help packing. I had already rented my own UHaul truck and packed a majority of the boxes. I just needed them to move the heavy items. I was quoted 1 hour of work + 1 hour of travel (Why we need to pay for their travel is curious, but O... read more
Business response:
Thank you for contacting us, Ryan. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
DO NOT TRUST THIS COMPANY! TLDR: Had to pay to haul thousands of pounds of my deceased mother's furniture to the dump in order to hit our close date on our house, all thanks to All My Sons Moving & Storage. They left an entire truckload of our belongings behind and then tried to overcharge us by $6,000 (the estimate for if they had sent 4 trucks and moved the whole house... they actually sent 2 and moved 70% of the house), using an inflated estimate as a Bill of Lading. Held our furniture HOSTAGE at the destination unless we... read more
Business response:
Thomas, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your tim... read more
Absolutely terrible experience, was charged for packing items that the movers did not use. Easily over 80% of my furniture was damaged, can't get anyone on the phone to answer from this office. Was told on the phone by someone from corporate they are aware of this on going issue with damage and other issues with this store. We were not reimbursed money that they promised. Terrible experience all the way around having to send additional time filling out claims and unable to speak with any one from management. USE LITERALL... read more
Business response:
Seth, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the ... read more
We just got to our destination on Friday after having all my sons crew pack our U-Haul. Upon arrival our furniture was completely destroyed after being carelessly shoved and thrown in. We are missing part of our guest bed- we can't even put it together (the footboard and bottom are missing!!) . We are missing drawers with precious baby keep sakes. Our entertainment center, wooden storage ottoman, babies book shelf, dining room table, and dressers are in pieces. Our master bed frame is so dented it cannot even be put together... read more
RUN RUN RUN AWAY FROM THIS COMPANY - I agree with most reviews - would leave a zero if I could - movers themselves were excellent however the bill for moving two miles - one trip took about 4 hours to move 2.5 miles and it was over $1000!!!!! Tons of hidden costs that they hurry through over the phone - fuel cost for a 2.5 mile trip was over $175 - travel time ( which I never heard off) was over $175 - have move numerous times and this was by far the WORST experience we have ever had!!
Business response:
Thank you for contacting us, Leonard. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
I would give this company 0 stars if I could. The guys came with no tool box and therefore could not take apart any bed frames or my desk. I was then charged $700 for a '2 hour minimum' when they could not even move the things I needed moved the most, all they moved was clothes and a printer. Then was told that they could have someone come out with a tool box later this week. I was then told I would be charged again. DO NOT MOVE WITH THIS COMPANY
Business response:
John, Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Terrible, absolutely horrible. I moved probably 6 miles down the road in Charleston and 2 of my most expensive furniture items were damaged, i submitted a claim and got only $100. I couldn't unpack all of my furniture for a couple days due to some reno work and tried to submit another claim for a missing piece of furniture!!!! A whole glass piece was missing to my coffee table... but here is the best part. Since I already submitted one claim for my move, I couldn't submit another!!!! how ridiculous. This company is a scam an... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Kendal, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for the oppor... read more
RuN!! I am so sorry I did not read the reviews before I booked these jokers! I live in Middle Georgia and have a house in Charleston. I found out on Friday that I needed to go to Charleston to handle an issue with a repair on my home. Cool! I can get the final two pieces of furniture from the house and bring it to Georgia. These last two pieces were too heavy for my husband to lift alone. So we call All My Sons Moving on Friday. I spoke to a woman who confirmed they had availability on Sunday for labor only. I asked her ... read more
Business response:
Emma, Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
The person i booked with "miss quoted" me for two movers and a discounted rate of $144 dollars an hour. About 4 days before the move a service member called me to confirm all the details, still for two movers at 144. The next day i get an email saying that my appointment is booked for 3 movers at $188 an hour. naturally i called to see why the information wasn't correct. I was told that i was "miss quoted" and that they could give me a rate of $159 dollars an hour. I came back and said they should honor the rate that we init... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 3,499 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 6:00 p.m.