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All My Sons Moving & Storage
- Movers
- Nashville, TN
About this business
Location details
2709 Locust Street, Nashville, TN, 37207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Worst moving experience ever! Your company quoted us one price and then charged us almost triple the amount after they moved us. They also broke our dresser, left big scratches in our new floor and our fridge now rocks thanks to them. They refused to take any responsibility for the damage.
Business response:
Thank you for bringing this to our attention Kristina. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (... read more
They lost two hard case tool sets during my move. They also scuffed my walls on my new townhouse. A footlocker was broken during the move. I've yet to receive funds promised to me for the tool sets. I would not recommend using this company for a move whether it be local or long distance. Truly disappointed.
Business response:
Wilbur, It is never our commitment to allow any items to be damaged or go missing. We take great pride in our work and understand that the possessions our customers entrust us to handle are valuable and, in many cases, hold sentimental value Moving can be stressful, even at the best of times, and it is our responsibility to alleviate that stress. Please accept our sincere apologies for the inconvenience this has caused. Contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) referen... read more
I called 3 times before move date to remind them to bring wardrobe boxes and mirror/artwork boxes. They showed up with neither, resulting in numerous damages to frames and all my clothing dumped into regular packing boxes. It's almost like they didn't care.
Business response:
Terence, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or ... read more
DO NOT USE them. They moved me locally in Nashville and it was terrible. They under resourced it and 1 person only packed but didn't lift anything, which caused them to take twice as long as promised. They broke over $4,000 worth of furniture that needs replaced, wadded clothes up in bottom of wardrobe boxes, and left over 40 items at old residence, causing us to make 5 trips back to move ourselves. I filed a claim for damages and over charges and they offered to pay me $123! They are terrible!!
Business response:
Thank you for your patience throughout the claims process Brad. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.
used this company several times without problems. Booked one month in advance. they called day before to push it later in the day Ugh. Traffic time in Nashville is brutal. Loading went great. however unloading was a fiasco. Two were working great the third slowed process plus he wasn't in great shape to do this kind of labor. He slowed the process and they finally just called it. I was left with stuff just dumped in my place. never in my years of moving have I had anything stolen. large container of coins were gone. I had m... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
The crew arrived with the wrong truck without the required lift gate. i i had to wait for 1 hour for the right truck to arrive and i was charged for an extra hour for their mistake. their ipad was not working so more wasted time that i had to pay for. i called the office to complain and they were extremely rude and couldn't care less. I was overcharged and lied about costs. $900 to move one single item 20 minutes away is outrageous. read all the bad reviews and stay away. 1 star review from everyone is all you need to know.
Business response:
Dimitri, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're gratefu... read more
I should have read the Yelp reviews before I hired All My Sons Moving & Storage. Apparently, my mother and I are one of many people who were quoted one hourly price and total estimate for a move and ended up with a bill that was more than twice what we were told to expect. It seems that due to the fact that they were being paid hourly, the movers decided that a job that should have taken less than 7 hours (moving from an 1100 sq ft apartment that was already boxed and ready to go to another apartment 15 minutes away, both ... read more
Business response:
Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank y... read more
DO NOT USE THIS COMPANY! They do not care about you or your things! They destroyed my walls and said that their insurance would pay to fix it. The damage was quoted at $6,000 and they offered us $700 and said that, that was their max. I repeat do not give this company your money!!!
Business response:
Thank you for your patience throughout the claims process Ariel. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.
I wasn't going to write a review but I feel totally taken advantage of now that I've had time to reflect on this. Wish I would have checked these out first but I was in a bind. I needed to move fast, unexpectedly, and got two quotes. One place quoted all in around $600 for 4 hours and this place said $159 an hour and "they even wrapped your stuff." Being that I had a couch, bed frame, and a desk with a few boxes I thought it should be maybe 2 1/2 hours so I'd go with the "cheaper" option and it even saved me a trip to Home... read more
Business response:
Thank you for contacting us K. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 3,976 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.