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All My Sons Moving & Storage
- Movers
- Nashville, TN
About this business
Location details
2709 Locust Street, Nashville, TN, 37207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
NASHVILLE AREA TERRIBLE I just had all my movers show up today. I called last week for a quote. Told them I am in a 3 bedroom apt minimal furniture. Only been here for 1.5 months. Majority of my belongings are in onsite garage still packed. A grab and go situation. Movers showed up today and said they only had notes for a 1 bedroom apartment and 1 garage. Manager got on the phone and said he would to talk to his crew and get the apartment moved today and come back Sunday for the garages. Apartment is maybe a half truck. 1 co... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
Not only did they show up 4 hours late to their own estimated time but whoever I spoke to originally to make the reservation and Scott who confirmed my reservation, failed to relay that that there was a 3-hour minimum for their moves on that day. The movers in all took 45 mins TOTAL, and they thought it would be a good idea to charged me $900 for less than an hour of labor. The manager I spoke to didn't care that his employees were not telling customers about extra fees, he said that he was not on the original call so he can... read more
Business response:
Thank you for contacting us, Savannah. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mov... read more
The movers who came to my house--Billy and Bryant--were wonderful! They were kind and efficient. The company is not wonderful, however--I should have received an email receipt immediately upon paying my bill--a week ago today--I've called 3 times since, and still no receipt-- My stars are for Billy and Bryant-- my non-stars are for the company, And for their sister company--Junk.com. Same story--nice, efficient guys--sorry I don't remember their names--receipt should have been emailed immediately--several calls--no receipt... read more
Business response:
Thank you so much for your kind words about Billy and Bryant we’re glad they made a great impression. We sincerely apologize for the delay in sending your receipt and the frustration that’s caused. Your feedback is taken seriously, and we’re working to improve our process. We’ll follow up to ensure you receive everything you need. Best regards, Marie Senghore Community Coordinator
Bailey and his crew left tons of items in the kitchen at my old home, along with an entire TV. Because they left so much behind, my wife and kids and I had to work until 11:30pm at the old home in order to make the midnight deadline at the old home. When Bailey and the crew left at 5pm, we should have been able to unpack at our new home, but instead, we had to work at the old home until 11:30pm. Bailey should have told us that we would need a second truck to get all of our items instead of leaving us on our own to move sever... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore ... read more
Horrible from start to finish. No communication. Had water damage, packed lamps in with outdoor tools wrecking four floor lamps. Mold on boxes. Smashed and mangled when they were unloaded. Bought the insurance. What a joke! I had replacement cost of over 10k in damage and was given a settlement for $1100! Run from this company!
Business response:
Thank you for your patience throughout the claims process William. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Community ... read more
They ignored me on Google, so I'm posting on here. Never, under any circumstances, hire these movers. They were slow, lazy, incompetent, and unprofessional. The first thing that the mover did when he arrived was crack open a Red Bull and open a Pop Tart and say he needed to "energize himself" for this move. (It was a one-bedroom apartment move.) He proceeded to eat said Pop Tart and drink his Red Bull while.on.the.clock. I was paying him to eat. Not only were they were 4.5 hours late to the move, but the movers themselves w... read more
Business response:
Thank you for your patience throughout the claims process Caroline. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore Communit... read more
If I could give zero stars, I would. My experience with All My Sons Moving Company was a nightmare from start to finish. I was initially quoted $750 for my move, but by the end of a brief 5-hour job, they handed me a bill for an outrageous $1,900 - more than double the original quote. When I challenged this bait-and-switch pricing and asked them to pull the call recording to prove what I was quoted, they flat-out refused. The customer service was just as appalling as the pricing. Their representative, Brunson, was extremely... read more
Business response:
Thank you for contacting us, Jeremy. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Worst moving experience ever! Your company quoted us one price and then charged us almost triple the amount after they moved us. They also broke our dresser, left big scratches in our new floor and our fridge now rocks thanks to them. They refused to take any responsibility for the damage.
Business response:
Thank you for bringing this to our attention Kristina. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (... read more
They lost two hard case tool sets during my move. They also scuffed my walls on my new townhouse. A footlocker was broken during the move. I've yet to receive funds promised to me for the tool sets. I would not recommend using this company for a move whether it be local or long distance. Truly disappointed.
Business response:
Wilbur, It is never our commitment to allow any items to be damaged or go missing. We take great pride in our work and understand that the possessions our customers entrust us to handle are valuable and, in many cases, hold sentimental value Moving can be stressful, even at the best of times, and it is our responsibility to alleviate that stress. Please accept our sincere apologies for the inconvenience this has caused. Contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) referen... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 4,087 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.