All My Sons Moving & Storage

4.3

Movers
Nashville, TN

About this business

Transportation Services Movers

Location details

2709 Locust Street, Nashville, TN, 37207, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	7:00 a.m. to 9:00 p.m.
Sun	9:00 a.m. to 7:00 p.m.

4.33,985 reviews

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Tish W.

a year ago

this company is awful. They charged me $400 more than what they quoted me and would not release my furniture to me unless I pay them they lost some of my furniture and missing two coach bags not a trustworthy company. I used them the first time and didn't know that the rest of the crew is corrupt tried to get my money back. They absolutely would not cooperate and didn't even try to find my items that were missing. Good luck to anyone that uses them.!!

Business response:

Thank you for bringing this to our attention Trish. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, than... read more

Jessica A.

a year ago

I literally never write reviews, but I used this company to move 2 year ago and it still bothers me how bad the experience was. They quoted me around $700/hr to move a desk, bed, coffee table, and washer dryer- a basic 1bed with an office set up. I had everything unplugged, and ready to go, and they took over one hour to load the truck. It was extremely obvious that they were doing anything and everything to waste time- I even caught one of the guys unscrewing the footer of a small coffee table, like as if disassembling a qu... read more

Business response:

Jessica, We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.

Felipe P.

a year ago

I've recently contracted all my sons to make a simple transition from a house to an apartment with barely any furniture. It was a four hour job that consisted of two people. The people that were sent to me were two young guys not even past 25 years old with no experience whatsoever that took six hours for a four hour job and damaged four of my televisions in the process. I went through the proper procedure and filed the claim only to find out that I'm going to be compensated with $600. That's not even enough to cover the ... read more

Business response:

Thank you for your patience throughout the claims process Felipe. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.

Lesli H.

a year ago

DO NOT USE THIS COMPANY. We had a horrible experience with All My Sons. Condescending emails and phone conversations after the move regarding damage and repairs when we had full coverage insurance. Issues loading / not enough space on the truck. They had to come back the next day once they unloaded and repacked the truck (when we were supposed to be gone the day prior). We had to help unload because it was so late at night; they ended up finishing after 10 PM. I would NOT recommend this company to move anything.

Business response:

Lesli, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.

Marquita H.

a year ago

Do Not Even Call This Company! I requested a quote online and was forwarded to an actual customer service representative. I informed him I would like a quote for a move this week. He sighed, and noted he only had the 31st available. I stated that was great, the 31st was the date I had in mind. He then asked what was my budget. Now I've purchased several homes and moved, and have never been asked that. I told him, let me give you the moving details and we can go from there. He replied, I asked your budget and didn't say anyth... read more

Business response:

Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Once again, we apologize for any inconvenience you’ve experienced, and we thank you for bringing this matter to our attention.

Ben V.

a year ago

So it looks like I'm reiterating a lot of things that I should have probably read when we first booked them. We had scheduled for them to come out on 726 the two gentleman instead of three showed up and said we can't do it today they brought a truck they were there they couldn't do it that day and then they got in the truck and the left we called the home office they said the reason they couldn't do it was because they didn't have the right truck they were going to be out this morning to move us with the longer truck. They s... read more

Business response:

Ben we want to extend our sincere apologies for the inconvenience and frustration caused by the issues with your scheduled move. I understand how critical this move was for you, and I deeply regret that our service did not meet your expectations. I want to assure you that this is not reflective of our usual standards, and we are taking immediate steps to address this internally.

K J.

a year ago

This company hss been a nightmare for me, my items were damaged and/or missing. The delivery guys went MIA for over an hour, the company could not find them. The move was a total disaster. I look at the tear in my sofa everyday! This has never happen to me! If you value your property, don't do business with th8is company!! This was the worse decision of my life!

Business response:

We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the phone ... read more

Jordan C.

a year ago

!!MOVERS BEWARE!! I just recently hired All My Sons to handle our home move. Not only did they steal my Rolex watch from my jewelry box but ruined the front entry hardwood in our new home. I immediately filed a claim with pictures, police report and two appraisals for the damage and the claim was managed by the most rude, disrespectful, condescending man named Joe Casarez. They offered $175 for all damages and loss (which totaled over $20,000 not including I paid them $3,400 for the move) and are taking zero responsibility f... read more

Adrian M.

a year ago

About the worst thing that can happen on a move is the movers telling you all day they are coming and just never come. Luckily I found someone to do it the next day that cost 1/3 less, so probably saved me hundreds when they flaked. No way I'd ever consider calling them again.