All My Sons Moving & Storage

Lesley N. 

on Yelp

2 years ago

I would give zero stars if possible! Do not use All My Sons moving. Scheduled them at beginning of year and made deposit for move this Saturday. Called on Monday to confirm and she stated they would call with time and final details 24-72 hours before move. No call so I contacted them first thing this morning only to hear that they needed to move me to Monday because they are full on Saturday due to scheduling issues. What? Were you going to let me know? How is that possible? I canceled with them and went with another company... read more

MsStylista M. 

on Yelp

2 years ago

I recently booked this moving company. I live in Indianapolis and thought I was speaking to someone who was well versed. I was quoted $150 with a depo of $100. my items were already packed and being moved from a storage to a house. when they arrived I saw a price of $500 and was reassured that's not what I would be charged. at the end of my move I was charged an additional $442. I called management and was reassured I would be receiving a partial refund as it wasn't explained properly. I have been given the run around and th... read more

M. W. 

on Yelp

2 years ago

The three young men that moved my son and I were on time. They indicated we were their first customers of the day; however, their lack for detail needs to be addressed by their boss. Before disassembling anything, they should take note or at least a mental note of all the items attached or that comes with the things they are moving. The headboard and dresser came with LED lights that were not reassembled with the bedroom set. When my bed was reassembled, the box board was placed on the bed frame upside down. As I was retirin... read more

Scott W. 

on Yelp

2 years ago

First, they arrived at 10:00 am, 90 minutes after their scheduled start time. We were told to "leave items in the drawers" of furniture. We didn't know they would turn the furniture on end, making a mess of items and several drawers nearly impossible to open afterward. Furniture was wrapped securely and there was no damage. However, the extra they hired that day damaged a wall in our new home and then left saying he had an appointment. The lead mover took photos of the damage and said we would be contacted within 2 ... read more

Deb C. 

on Yelp

2 years ago

Do not use this company. They will lie to you just to get you scheduled and not provide promised services. When I called to schedule my move I specifically asked about whether they knew how to handle moving a front loading washer, making sure to secure the drum, and was assured that they did know how to handle that and it would not be a problem. THREE DAYS before my scheduled move date I got a call from the "local" office and was told the ONLY thing they do is move it. Not secure the drum. not unhook it or hook it back u... read more

Vijay K. 

on Yelp

2 years ago

Very interested in getting your business and say all the correct things and then when damage's happens the nightmare begins. Their claims department is very rude and condescending. Even the paperwork work to submit is made very complicated and the want all the paperwork that I signed when we did the move even though they have the paperwork. They say they have 30 days to fulfill a claim and if you get a quote and get it repaired then they say they can't guarantee payment till their experts look at the claim. They said the qu... read more

Nikki J. 

on Yelp

2 years ago

Quoted me $550-650 to move a studio apartment with 4 pieces of furniture and mostly boxes and my bill was $1050! The move was only 20 min away and into a garage. The guys working said we were the 3rd move of the day and obviously tired. I heard one guy say several times that he didn't want to be there. They were 3 hours later than expected. Even the movers were appalled by the price I was given. They let me speak to the supervisor on the phone and he took off the 17% gas surcharge (which was not mentioned when I scheduled) a... read more

Patrick R. 

on Yelp

3 years ago

This was the absolute worst experience I've ever had moving. It would have been infinitely less stressful and cheaper to have just done the move myself. For starters, the movers were scheduled to arrive at my house between 12pm and 3pm. They did not arrive until 7:00pm. What makes it worse is that at no point did I receive communication from the company about ETAs without me calling them. Every estimate that was given to me regarding the ETA was off by HOURS. When the movers finally arrived, they were already 13 hours in o... read more

Jeffrey C. 

on Yelp

3 years ago

Let me just list the facts... 1. I was never told about the 17% charge until the day before the move. 2. I was charged for packing materials that were not used for my move. 3. My dinning room table was not secured in the truck and was broken. 4. My signature was forged on the final bill. 5. Communications was great until I paid. The manager at the location said I could not be refunded for the unused packing material. also would have to file a claim for the forged signature. Worst experience ever. They are offering me$120 ... read more