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All My Sons Moving & Storage
- Movers
- Indianapolis, IN
About this business
Location details
1936 South Lynhurst Drive, Suite J, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Terrible company. If I could give them less than a star, I would. They sent a bunch of kids who were reckless and unprofessional. They broke my big bedroom dresser, cracked my 55" TV, and broke an expensive big vase. When I filed a complaint they wouldn't compensate the damages and only offered $150 for damages worth $1100. They don't respond to emails and will take forever to pick up the phone. They intentionally ignore your communication so you would give up. They make you sign the agreement after the move is done so you h... read more
Business response:
Thank you for your patience throughout the claims process Lilas. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Community Co... read more
Over priced for chaotic service. Do NOT hire them for moving a Piano. They were an absolute mess.
Business response:
Hannah, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're grateful... read more
STAY AWAY FROM THESE PEOPLE! Unprofessional (Operating Manager named John: rude, and lied about refunding the money. We set up appointment for a specific time, they did not show up and when we called they said they called the day before but we missed it and they did not leave a message either. So being tight with time we went with other service and said we wanted our deposit back, and he said no refund because we cancelled. These people did not show up and said we cancelled! So there you go. You've been warned. negative star... read more
Business response:
Eve, we sincerely apologize for the delay in processing your refund and understand your frustration. This is not the service we aim to provide. We're looking into this issue and will work to get your refund resolved. We thank you for bringing this matter to our attention. Best regards, Marie Senghore Community Coordinator
Used AMS for yesterday's move. For starters, the 4 man team worked very hard. I will say that. However, estimation was way off. We ended up spending $1k over the estimate because it took two trips instead of one so we went over the allotted time. Secondly, these are not professional movers by any means handling your stuff. Boxes, dressers, things labeled "This side up!" were carelessly handled and turned upside down. Our things were jumbled everywhere and I'm certain as we unpack we'll be finding broken items which then we'l... read more
Business response:
You deserve the absolute best experience Ryan. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associ... read more
Unable to provide a cost estimate to move a senior from her one-bedroom facility/room to another 1-bedroom facility 3 miles away. When job was completed, the charge was $1000. The movers asked for a tip. When I declined, they sent me their Venmo contact.
Business response:
Maria, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're grateful ... read more
Horrible company!! Buyer beware. Stole merchandise even after broken items were identified. Drinking on the job!!
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, thank you ... read more
I Contacted all my sons moving and storage for movers over a week ago. They called and texted dozens of times making sure that we were actually ready and prepared to move. We were told that the movers would show up at 8:30 am, two hours went by and we called them. They then said we were the 2nd move of the day, and that the movers would call us when they were 30 minutes out. We called about 3-4 more times over the course of the day, and were told someone would call us at some point. Then at 4:05, they called and said they wo... read more
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
I had used All My Sons in the past and was happy. That ends now. The crew they sent to move my deceased mother's belongings into storage was great. So let's make that clear. The issue was that the final charge was more than double the estimate: from $800 to $1,700. The crew's inventory sheet provided by corporate listed less than half of what was actually to be moved, with the two-man crew saying based on the amount of material it should've been three. I provided a complete inventory and even offered to send a spreadsheet... read more
Business response:
Thank you for contacting us, Matt. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
The two movers were terrific, and the price for their services was more than fair. But the extra fees the company charged were excessive. I moved exactly ONE BLOCK, but the fuel charge alone was $164, which means I bought them 55 gallons of fuel! Additionally, they charged $149 just to drive to my condo -- I wish I got paid to drive to my job -- AND they charged me $180 for tape used to wrap only a few items (we asked them to move only one delicate item and NO appliances). Bottom line: Only 60 percent of my bill was for move... read more
Business response:
Thank you for contacting us, Curt. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 1,172 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.