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All My Sons Moving & Storage
- Movers
- Indianapolis, IN
About this business
Location details
845 W. Troy Avenue, Indianapolis, IN, 46225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
They'll rip your brand new couch and act like nothing happened unless you say "You're ripping my couch", and tear the legs off, rip the cushions off like it's their own & try to give you a BS settlement. DO NOT EVER USE THEM.
I'm still waiting for them to show up. They gave us an am starting time and it is now 3:30 in the afternoon. and they still aren't here. They called us a couple of hours ago and said it would be an hour. We have a 9 hour drive ahead of us and probably won't get our money back for the hotel room we reserved. Horrible
moved us from Indianapolis to Dexter Mi. Horrible overall. Didn't bother to wrap up or otherwise protect some obviously fragile items. packed things haphazardly and generally treated our belongings like worthless junk. helped themselves to some candy that was part of my goodbye gift from my boss. embedded my great grandfather's axe in a log they found. just really bad. in one word, Disrespectful.
I used All My Sons company because I thought it would be ok. But what happened I'm surprised you guys haven't gotten a law suit. They scratched up my wall. My bed is also wobbly another bed in my house came to my new house broken. I lived in another state before and used a different company, the bed frame made it there fine. But oh your company this it's broke. There were no cracks in the bed frame before you guys got took my bed. Now there's a crack on the bed frame you guys claimed that it's from the other company. I didn'... read more
We used them and they showed up late, put a hole in the wall, scratched our furniture. They charged more than quoted because they had to make 2 trips because they did not bring a large truck and spent at least 45 minutes looking for the screws to put our bedroom set back together. They did not get all the furniture and cracked a leg on my piano and never told me.
I would NOT recommend this company at all. There very unprofessional and communicative used up 9 hours to move one bedroom a couch and 3 tvs. Didn't wrap the tvs correctly so one was damaged and before they can even come to do the move, they kept calling me the day of the scheduled move to tell me we can't make it out and have to reschedule. Moving with these guys is a disaster!!
Business response:
Marcus, we're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 866-941-1849, be sure to include your Customer ID reference Number or the pho... read more
Horrible attitude and criminal charges because they held my items hostage until I signed for payment including time they felt it would take them to unload. A 4 mile one bedroom apartment to almost 12 hours and $1600-$2000. -10 Horrible attitude and criminal charges because they held my items hostage until I signed for payment including time they felt it would take them to unload. A 4 mile one bedroom apartment to almost 12 hours and $1600-$2000. They did more than I asked always responding with our company policy states (w... read more
I'll preface this move that we were only moving withing our same apartment complex..literally a 3 minute drive to our new apartment! I would like to also mention that it has taken me these more drastic steps in reaching out to upper management in the hopes that someone will return my calls and emails! I have reached out to a Marie Senghore and a "Sherry" at risk management. I emailed Marie and left a voice message on Sherry's voicemail only to fall onto deaf ears! We have moved to many states and from homes and apartments,... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
WOULD NOT USE THIS COMPANY!!! Told me it would be 153 an hour for two movers. While on the phone, I asked if this was the total for everything I would be charged once they got there. I repeated myself multiple times to make sure there were not any other charges that would be added on. Was told that was all I would have to pay by the hour. The movers get there and one guy is on his phone the whole time talking to someone else. I felt bad for his partner because his partner was doing A lot By himself. Once we got to my house... read more
Business response:
Thank you for contacting us, Kierra. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 1,342 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.