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All My Sons Moving & Storage
- Movers
- Indianapolis, IN
About this business
Location details
845 W. Troy Avenue, Indianapolis, IN, 46225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Bait and switch. I was quoted $1000 to move from 1677 to 1538. I chose AllMy Sons because I did use them in the past, 2019, and it was awesome, and their quote was exact. They had me for 6 hours and moved me in 9. The charge was $2300. When I called to see if they could possibly give me a $500 break, the manager did not hesitate to tell me $700 was 2019 prices. I asked how $2300 plays into 2025 prices as again, I was quoted at $1000 and that $2300 is more than twice what I was quoted. He refused to even give me a break ove... read more
Business response:
Thank you for contacting us, Nichole. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
I hired these movers for my daughter to move out of the Lux on Capitol to a new place down the road a bit. Like 5 minutes away. She has been ill and not able to move herself due to this. All she has been able to do is go to work two days a week and then rest and sleep. They quoted me a price of $179 and hour for two guys and a two hour minimum. She did not have any furniture or television. So just clothes and books since she is at IU for school. And she is moving to another furnished apartment. The move itself took 45 minute... read more
Business response:
Thank you for contacting us, Mindy. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
I wish there was a 0 star review and I would have given it to them. The change 230 per hour and was at our home for 3.5 hours and they charged me for 5 hours. Even through they distances from one house to the next was 7 mins drive they change addition charge of $233 gas. Thier total change was over 1500 and they could not give an account of how they got to this number. Please dont use this company, they are frauladrant. The refused to moved all of my things stating they were going to change for 2800 if they were to do so.
Business response:
Thank you for contacting us, Korpo. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
I would give them a ZERO if I could. I hired these movers with the understanding that I was leaving my husband and time was a factor. First off, they were 2 hours late, which put the entire move behind adding a lot of stress to an already stressful situation. They stole $300 in cash from me, straight out of my purse, knowing I was becoming a single mom with 3 kids. They broke almost all of my fragile items, even things that were packed in bubble wrap. Items I've had for years that I have moved with many times with no iss... read more
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, thank you ... read more
They didn't move all my stuff. Left big furniture behind. I know I need to move some small stuff, but they left the top of a cabinet, a desk, a filing cabinet, a coffee table, an upholstered chair, and so much more. I was at the new house. Guess they don't check anything. Guy had the nerve to call me and ask if I'd seen his tool box. Very unprofessional. I'd give less than a star if I could The photos show what I had to rent a truck and move myself.
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
Terrible company. If I could give them less than a star, I would. They sent a bunch of kids who were reckless and unprofessional. They broke my big bedroom dresser, cracked my 55" TV, and broke an expensive big vase. When I filed a complaint they wouldn't compensate the damages and only offered $150 for damages worth $1100. They don't respond to emails and will take forever to pick up the phone. They intentionally ignore your communication so you would give up. They make you sign the agreement after the move is done so you h... read more
Business response:
Thank you for your patience throughout the claims process Lilas. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Community Co... read more
Over priced for chaotic service. Do NOT hire them for moving a Piano. They were an absolute mess.
Business response:
Hannah, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're grateful... read more
STAY AWAY FROM THESE PEOPLE! Unprofessional (Operating Manager named John: rude, and lied about refunding the money. We set up appointment for a specific time, they did not show up and when we called they said they called the day before but we missed it and they did not leave a message either. So being tight with time we went with other service and said we wanted our deposit back, and he said no refund because we cancelled. These people did not show up and said we cancelled! So there you go. You've been warned. negative star... read more
Business response:
Eve, we sincerely apologize for the delay in processing your refund and understand your frustration. This is not the service we aim to provide. We're looking into this issue and will work to get your refund resolved. We thank you for bringing this matter to our attention. Best regards, Marie Senghore Community Coordinator
Used AMS for yesterday's move. For starters, the 4 man team worked very hard. I will say that. However, estimation was way off. We ended up spending $1k over the estimate because it took two trips instead of one so we went over the allotted time. Secondly, these are not professional movers by any means handling your stuff. Boxes, dressers, things labeled "This side up!" were carelessly handled and turned upside down. Our things were jumbled everywhere and I'm certain as we unpack we'll be finding broken items which then we'l... read more
Business response:
You deserve the absolute best experience Ryan. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 1,342 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.