This profile has been claimed by the business owner or representative.
1701 W Northwest Hwy, #100, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carlos Flores, Project Manager, actively listened to my vision of the construction of a new sidewalk laid parallel to and matching my existing pool decking. He and his staff made my vision happen with courtesy, professionalism, integrity, and with the least disruption of my household possible. I am very happy with the results; the sidewalk is well constructed and matches the decking perfectly.
Business response:
Joseph, Thank you for taking the time to write a review on your recent project. We are delighted that Carlos and his team made everything go so smoothly and we will be sure to pass the compliment along as well! It has been a pleasure working with you and we hope you will keep us in mind for the future as well.
I wanted to update my previous review. Evidently, the local office I dealt with kicked up my situation to their corporate in Houston. The customer service I received from Bradley at AOS corporate was top notch! Within a week, Bradley contacted me several times to advise me of the status of our cancellation request. He coordinated the release of our current permit with the city and I just now received a check for our entire downpayment I know I was harsh in my review of the company in my previous post, but it was what it w... read more
Update: After my original review, Chad with Allied contacted me regarding my concerns (I think it is also important to note he acknowledged my review). Initially he seemed a little apprehensive to help me out any further but agreed to send Carlos (project manager) with a different sub other can Epic Pavers. Carlos came out with Javier (original guy from Epic but now with different company) and after testing, acknowledged that half of my porch did not have any pitch to it and that the drains they put in were not a good idea (... read more
Business response:
Joe, We appreciate you taking the time to let you know of your experience. We are happy that Carlos and Javier were able to get everything corrected and we appreciate your patience. We apologize for the initial inconvenience but we hope you will keep us in mind for future projects as well.
We used Allied Outdoor Solutions to widen our driveway and pout a pad for a storage unit. the work was started earlier than the scheduled date and was done prior to the date we expected. The work was completed as explained . The project manager was in contact with us during and after the job was completed. It was a simple job but we were happy with the results.
Business response:
Larry, Thank you for taking the time to review your recent project with us. We are happy that everything went smoothly and we hope you will keep us in mind for any future projects as well!
I liked that company was keeping in touch with me. Communication is high on my list. When ever had questions could call or text. They responded usually same day. Job was done on day specified and if was delay of any kind someone would contact me.
Business response:
Elynn, Thank you for the kind words. We are delighted that everything was to your satisfaction and we hope you will keep us in mind for future projects!
I used AOS in 2017 to put carve stone in my outside front entranceway in Flower Mound, TX. They did an AWESOME job and I have received so many compliments! I had the same crew come back in 2018 and put carve stone on my backyard patio. Again, AWESOME job! I love it. They were so professional to deal with and I also had great Customer Service with Cassie on the phone. It is an expensive job but worth it and I highly recommend them.
Business response:
Bambi, Thank you for taking the time to write a review on your Carvestone project. Your entryway turned out beautiful and we are delighted to know that you are enjoying it as well! We enjoyed working with you and hope you have the opportunity to work with you more in the future!
It was truly a pleasure doing business with Allied! Profesional service, free estimate at home and in writing on the spot, easy to talk to and understanding of their process (we didn't know the process for carved stone), we completed our patio extension in December 2016 and Allied was even ahead of scheduled! I really appreciate Chad of Allied, for listening to my request when scheduling the job considering our family needs and work schedule, well done! Our backyard is truly a transformation! The workers were always on time... read more
Business response:
Maria, Thank you for trusting us with your project and writing a review of your project! Your patio extension turned out beautiful and we are happy to hear that you enjoy it as well! Please let us know if you have any future project that we may assist with as well!
Allied is committed to make their customer happy and are at this time, correcting the issue. Thanks for you commitment.
Do not use this company. These folks will leave you with a mess and denials. They are in business to get your money and they did not care how they do that. You sign a contract with company you will be sorry because they do sloppy, non standard, shoddy workmanship and you will be left with nothing and they will deny any wrong doing. If they settle with you it will be a settlement which will benefit them and not you even though you have been harmed. These folks do not deserve to be in business. Do not call them. Do not do busi... read more
Business response:
Thank you for sharing your feedback. While we understand that not every project goes perfectly, we stand behind our work and have offered to make any needed repairs. Ms. Heed, we hope you’ll contact us to schedule the remaining work so we can bring this project to a satisfactory resolution together.
Allied Outdoor Solutions has a 4.1 star rating with 495 reviews.
Allied Outdoor Solutions is closed now. It will open on Monday at 9:00 a.m.