Allied Outdoor Solutions

Varma G. 

on Yelp

6 years ago

Unfortunate that google does not let you give negative ratings. Run ( do not walk) away from this company as fast as you can. It was a nightmare to deal with. I saw a very colorful Ad in homemag and contacted this company to build a water cascade for my pool. Sales guy was all chatty and painted a good picture. We wanted to do two projects with them (water cascade for our pool and carvestone for pool deck and our patio). Luckily we just signed up for water cascade as we want to see the quality and timeliness of this compan... read more

Jennifer B. 

on Yelp

6 years ago

To add to my experience the company refused to refund all or part of my deposit, stating that they had spent more than my deposit on the partial tear out they did. Let me explain the tear out which involved removing tiles and grinding down the surface ready for the carvestone. Day 1 :2 people came ,one with a hammer and chisel the other to carry away debris. No Luck the tiles would not budge .Day 2: the guys came back with a machine but that would not work either Day 3: the guys came back with a jack hammer with a very small... read more

Daniel J. 

on Yelp

6 years ago

Initial impression was great. The sales rep Brent and I agreed that we will do an extension of the patio with foundation drip reroute, carvestone overlay(will talk about this "special" overlay later on in this review) on the existing patio and the new patio to make it look like one continuous floor, a pergola with cover and a kitchen, with no appliances, just masonry (the plumbing of sewage, h/c water and gas to the site of the kitchen was already complete when the house was built, so NO underground plumbing needed), they w... read more

Amanda G. 

on Yelp

6 years ago

I am extremely disappointed and frustrated with the customer service. I called a week ago for an appointment and they were booked until May 2nd, which was fine. Then a day or two later they called because they had a change in the schedule, so they could come earlier April 30th. Both my husband and I had to rearrange our work schedules to be there for the appointment. Unfortunately, we had some bad weather last night with tornado sirens, heavy rain, and damaging winds. The gentleman called me and said it was bad from wher... read more

Satvik Y. 

on Yelp

6 years ago

I decided to go with Allied outdoors for out backyard and front driveway Carve stone project. I also asked them to cover my patio with perforated sheet. Paper work was signed in Mid October 2018 promised for the work to be finished by December15-20. The problem started with follow ups for different project managers to call and show up. Once I heard from the project manager, I figured that person who soled the service to me did not measure the carve stone area properly (off by a few hundred sq ft.) That meant going back and f... read more

Cheryl J. 

on Yelp

6 years ago

We contacted this company when we thought we were going to move to another city. They gave us a an estimate, and we decided if we were going to move that we wanted to have a cement patio. Sometime had passed and they continue to contact us. I tried to have another few people come out to lay down some flagstone, but it seem to fall through. When we did not move, we decided to go with the cement patio because of a moisture problem. The crew came out to look at the property, they said they would be in contac... read more

Jay S. 

on Yelp

6 years ago

We had Allied Outdoor Solutions out to our home to get an estimate on a brick patio. They spent about 45 mins measuring, going over options, and showing us other projects they had finished. We were given a written quote of $4,000 and told the offer was good until the end of the week. We attempted to contact the company several times to provide a counter offer to them, but they would not respond to email, text, or phone calls. As the week drew closer to the end, they finally got back with us and stated the estimate was no... read more

Jason H. 

on Yelp

6 years ago

Where do I begin? Working with this company has been a mess. I signed a contract to build an aluminum pergola at the beginning of July. After meeting with the "project manager" about 8 weeks later, we discussed color options and expectations. He admitted to being rather new and inexperienced with these types of projects which didn't instill much confidence. I understand we have all have to start somewhere so I gave it a chance. Miscommunication between him and his contractor resulted in the project to be rescheduled 3 times!... read more

Frank K. 

on Yelp

7 years ago

DO NOT USE THIS FIRM! We had planned to have AOS's carve stone product applied to our patio. Unfortunately, a family issue came up and we had to cancel the project. We have now contacted Chad Turner at AOS FOUR times to refund the deposit and he has not. Each time, he has assured me he'll make the refund, but after over a month of phone calls, AOS has not refunded our money. AOS's actions look more like a company that is a scam outfit (or unable to make payroll), instead of one committed to good customer service. Fortunatel... read more