Allied Outdoor Solutions

Anne H. 

on Yelp

5 years ago

This is the type of post I hate to create, but the idea of someone else swindled on their Carvestone project makes me ill. Hopefully our experience will better inform the next person who is trying to make a decision about whether to use Allied Outdoor Solutions for their home improvement project. We engaged with Allied last summer to cover up the aggregate material on our back patio, pool deck, and front walkway. While the sales process was smooth, the project management and workmanship left us with a bad taste in our mou... read more

Michael R. 

on Yelp

5 years ago

Well I have to tell you I'm very disappointed in this company I met with their sales person Brett well over a month ago we spent a good 45 minutes to an hour walking the areas to be covered with carbs town decided to proceed with this company I really liked this sales person wrote him a check signed the contract and he promised they would be in touch within a week yes we were amid COVID-19 he qualified that they would be in touch soon within a week to at least get things scheduled for once things opened up. Things have be... read more

Nicole K. 

on Yelp

5 years ago

We set up a FREE estimate, per the postcard we received in the mail, for a Saturday afternoon and the employee never showed up. When I called the next week afterwards to inquire as to what happened, they said that they received a note we had cancelled. We absolutely did NOT cancel and will therefore never use them again. We waited around all Saturday afternoon on a beautiful day waiting for someone who never showed up. 

Bret A. 

on Yelp

5 years ago

10/22/19 - UPDATE Just saw another typical response from Ashley at Allied Outdoor. Ashley, I assure you there are no "loosely oriented details" being introduced here. Frankly, this is exactly the venue that dissatisfied customers go to publicize their frustrations when a company refuses to live up to their promises. If you all would prefer more details to be published, I can post a date by date log of the back and forth experienced with you all, along with numerous pictures to illustrate the workmanship issues that oc... read more

John H. 

on Yelp

5 years ago

Run, don't walk, in any direction that takes you away from Allied Outdoor Solutions. I sure wish I had read the reviews here before having them resurface our fading cooldeck, coping, and retaining walls. From the first missed appointment by the sales manager, the entire experience has been horrendous. Like many others have noted, they are masters of over-promising and under-delivering. The original design we chose was changed on the recommendation of the installation manager since he said we would have issues with it (se... read more

Sarah S. 

on Yelp

5 years ago

Just want to help my neighbors out and give them fair warning about a company NOT to use. We used Allied Outdoor Solutions for a complete backyard renovation (pool decking, drainage, coping, turf, etc). We had our initial consultation in Nov and signed all contracts in Dec. They began in Feb and just completed. Project management was deplorable. In fact, I am confident the poor quality of the project manager was the source of most of the issue. The lights in our pool don't work where they did before. We didn't get use of our... read more

Robbie M. 

on Yelp

5 years ago

I hate to poorly review these folks, but our experience with them was deplorable. We contracted them for an outdoor space to redo a driveway/sidewalks and build a deck. The driveway looks 'ok' with its poorly framed shaped/coloring, and that's all I can say about it (even with a 30k price tag.) The deck was built twice by the same guy (owner is more about pinching pennies on quality than making good on a contract) and then abandoned after I told them I wasn't paying for a shoddy deck built with damaged lumber and poor workma... read more

Shannon M. 

on Yelp

5 years ago

Do NOT do business with Allied Outdoor Solutions. The customer service, lack of responsiveness and quality of work is horrible. We signed a contract with them in March 2019 and only a portion of the work has been done. Below summarizes all the issues we've had with this company. -3-25-19 contract signed -7-23-19 city permit approved; was told they would get us on the project schedule ASAP -From that point on I was given the run around on when they would start. Always next week, or late next week. -I always had to initi... read more

Mark L. 

on Yelp

5 years ago

Fail: Bad Carvestone installation and post warranty support experience Core complaint: No response / dead-end on warranty inquiries. Installation was in November. In April / May decking already showing extreme wear signs (when wet). First signs of a problem: After some Spring rain, the decking looked blotchy (darkening in areas} and showed spiderweb cracks all over. Also, preexisting decking that was re-sealed as part of the contract was also not performing ( i.e. the sealing job was flawed ) Timeline / experience 1... read more