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About Allied Outdoor Solutions Allied Outdoor Solutions specializes in remodeling backyard living spaces. We offer a variety of hardscape options including: a hand-crafted stone overlay system, decorative concrete, pavers, stone and travertine. We also build pools, patio covers, pergolas, outdoor kitchens and fire features. Our goal is to make your backyard a space you simply cannot wait to get home to. The Teekell family has figured prominently in the Texas home improvement market for almost three decades, founding Allied... read more
1701 W Northwest Hwy, #100, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We needed a very small slab of cement for a shed. Most companies will not entertain a small job or will charge a high price for a small job. Allied was great about waiting for our HOA to approve our plans and once the plans were approved by HOA Allied came within a week to put the slab in. Very happy with the customer service from the planning people to the cement laborers. All were courteous and kind(we have 3 dogs that love to mingle with anyone). Also, they kept us informed on the job and steps they would be doing the... read more
Business response:
Lisa, Thank you for your kind words of support! We appreciate the opportunity to work at your home and we hope you will keep us in mind for future projects as well!
I hired AOS to add a covered patio onto the back of the house. Garrett was responsive and always available to answer questions. Gave me advice based on his experience and always kept me updated as to what was going to happen next and who would be out. The workers cleaned up each day and were professional and efficient. If I had a question they stopped what they were doing and explained the process until I was satisfied. Now Steve has taken over this area and I had a question, called him, he came out introduced himself a... read more
We were very satisfied with Allied Outdoor Solutions work. Originally, spoke with Don Norris who gave me a fair price on exactly what I wanted and I told him what I could and could not afford. Then, working with project manager Stephen White who was professional and very customer service oriented. He reply to all of my questions and calls throughout the entire process. Work that was done was exactly what I asked for and done completely to my satisfaction. " thank you " Allied Outdoor Solutions.
Business response:
Alfredo, Thank you for taking the time to write such a wonderful review of your recent project! We were delighted to create everything to your satisfaction and we hope you will keep us in mind for future projects as well!
Once Allied was able to fit us into their very busy schedule we are very happy with our Carvestone patio. The workers were very professional and took time to make sure we approved of each phase of the process.
The "A" in Allied Outdoor Solutions stands for A+!!! A - for Customer Service A - for Quality A - for Detail Carlos and his team guided us through the entire process with continued updates throughout. Finished ahead of schedule and with an end result that far exceeded our expectations!
Business response:
Joey, Thank you for the wonderful words of support! We are delighted that you enjoyed your experience with our company and we hope you will keep us in mind for future projects as well!
We hired Allied Outdoor Solutions to repair our outdoor fireplace and remove an existing flagstone patio. Both had been poorly built by a different company who apparently had no clue how to build a fireplace. They were falling apart. Our visit with Don Norris, project consultant, Carlos Flores, project manager and Jesse the masonry master put us at ease that this project would be done correctly. They were all so polite and easy to work with. All were extremely knowledgeable about the work needed. Carlos kept me updated with ... read more
Carlos Flores, Project Manager, actively listened to my vision of the construction of a new sidewalk laid parallel to and matching my existing pool decking. He and his staff made my vision happen with courtesy, professionalism, integrity, and with the least disruption of my household possible. I am very happy with the results; the sidewalk is well constructed and matches the decking perfectly.
Business response:
Joseph, Thank you for taking the time to write a review on your recent project. We are delighted that Carlos and his team made everything go so smoothly and we will be sure to pass the compliment along as well! It has been a pleasure working with you and we hope you will keep us in mind for the future as well.
I wanted to update my previous review. Evidently, the local office I dealt with kicked up my situation to their corporate in Houston. The customer service I received from Bradley at AOS corporate was top notch! Within a week, Bradley contacted me several times to advise me of the status of our cancellation request. He coordinated the release of our current permit with the city and I just now received a check for our entire downpayment I know I was harsh in my review of the company in my previous post, but it was what it w... read more
Update: After my original review, Chad with Allied contacted me regarding my concerns (I think it is also important to note he acknowledged my review). Initially he seemed a little apprehensive to help me out any further but agreed to send Carlos (project manager) with a different sub other can Epic Pavers. Carlos came out with Javier (original guy from Epic but now with different company) and after testing, acknowledged that half of my porch did not have any pitch to it and that the drains they put in were not a good idea (... read more
Business response:
Joe, We appreciate you taking the time to let you know of your experience. We are happy that Carlos and Javier were able to get everything corrected and we appreciate your patience. We apologize for the initial inconvenience but we hope you will keep us in mind for future projects as well.
Allied Outdoor Solutions has a 4.8 star rating with 333 reviews.
Allied Outdoor Solutions is closed now. It will open tomorrow at 9:00 a.m.