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About Allied Outdoor Solutions Allied Outdoor Solutions specializes in remodeling backyard living spaces. We offer a variety of hardscape options including: a hand-crafted stone overlay system, decorative concrete, pavers, stone and travertine. We also build pools, patio covers, pergolas, outdoor kitchens and fire features. Our goal is to make your backyard a space you simply cannot wait to get home to. The Teekell family has figured prominently in the Texas home improvement market for almost three decades, founding Allied... read more
1701 W Northwest Hwy, #100, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We were very satisfied with Allied Outdoor Solutions work. Originally, spoke with Don Norris who gave me a fair price on exactly what I wanted and I told him what I could and could not afford. Then, working with project manager Stephen White who was professional and very customer service oriented. He reply to all of my questions and calls throughout the entire process. Work that was done was exactly what I asked for and done completely to my satisfaction. " thank you " Allied Outdoor Solutions.
Business response:
Alfredo, Thank you for taking the time to write such a wonderful review of your recent project! We were delighted to create everything to your satisfaction and we hope you will keep us in mind for future projects as well!
Once Allied was able to fit us into their very busy schedule we are very happy with our Carvestone patio. The workers were very professional and took time to make sure we approved of each phase of the process.
The "A" in Allied Outdoor Solutions stands for A+!!! A - for Customer Service A - for Quality A - for Detail Carlos and his team guided us through the entire process with continued updates throughout. Finished ahead of schedule and with an end result that far exceeded our expectations!
Business response:
Joey, Thank you for the wonderful words of support! We are delighted that you enjoyed your experience with our company and we hope you will keep us in mind for future projects as well!
We hired Allied Outdoor Solutions to repair our outdoor fireplace and remove an existing flagstone patio. Both had been poorly built by a different company who apparently had no clue how to build a fireplace. They were falling apart. Our visit with Don Norris, project consultant, Carlos Flores, project manager and Jesse the masonry master put us at ease that this project would be done correctly. They were all so polite and easy to work with. All were extremely knowledgeable about the work needed. Carlos kept me updated with ... read more
Carlos Flores, Project Manager, actively listened to my vision of the construction of a new sidewalk laid parallel to and matching my existing pool decking. He and his staff made my vision happen with courtesy, professionalism, integrity, and with the least disruption of my household possible. I am very happy with the results; the sidewalk is well constructed and matches the decking perfectly.
Business response:
Joseph, Thank you for taking the time to write a review on your recent project. We are delighted that Carlos and his team made everything go so smoothly and we will be sure to pass the compliment along as well! It has been a pleasure working with you and we hope you will keep us in mind for the future as well.
I wanted to update my previous review. Evidently, the local office I dealt with kicked up my situation to their corporate in Houston. The customer service I received from Bradley at AOS corporate was top notch! Within a week, Bradley contacted me several times to advise me of the status of our cancellation request. He coordinated the release of our current permit with the city and I just now received a check for our entire downpayment I know I was harsh in my review of the company in my previous post, but it was what it w... read more
Update: After my original review, Chad with Allied contacted me regarding my concerns (I think it is also important to note he acknowledged my review). Initially he seemed a little apprehensive to help me out any further but agreed to send Carlos (project manager) with a different sub other can Epic Pavers. Carlos came out with Javier (original guy from Epic but now with different company) and after testing, acknowledged that half of my porch did not have any pitch to it and that the drains they put in were not a good idea (... read more
Business response:
Joe, We appreciate you taking the time to let you know of your experience. We are happy that Carlos and Javier were able to get everything corrected and we appreciate your patience. We apologize for the initial inconvenience but we hope you will keep us in mind for future projects as well.
I liked that company was keeping in touch with me. Communication is high on my list. When ever had questions could call or text. They responded usually same day. Job was done on day specified and if was delay of any kind someone would contact me.
Business response:
Elynn, Thank you for the kind words. We are delighted that everything was to your satisfaction and we hope you will keep us in mind for future projects!
I used AOS in 2017 to put carve stone in my outside front entranceway in Flower Mound, TX. They did an AWESOME job and I have received so many compliments! I had the same crew come back in 2018 and put carve stone on my backyard patio. Again, AWESOME job! I love it. They were so professional to deal with and I also had great Customer Service with Cassie on the phone. It is an expensive job but worth it and I highly recommend them.
Business response:
Bambi, Thank you for taking the time to write a review on your Carvestone project. Your entryway turned out beautiful and we are delighted to know that you are enjoying it as well! We enjoyed working with you and hope you have the opportunity to work with you more in the future!
Allied Outdoor Solutions has a 4.8 star rating with 327 reviews.
Allied Outdoor Solutions is closed now. It will open at 9:00 a.m.