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Allied Outdoor Solutions
- Contractors
- Grapevine, TX
About this business
Location details
1701 W Northwest Hwy, #100, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I liked that company was keeping in touch with me. Communication is high on my list. When ever had questions could call or text. They responded usually same day. Job was done on day specified and if was delay of any kind someone would contact me.
Business response:
Elynn, Thank you for the kind words. We are delighted that everything was to your satisfaction and we hope you will keep us in mind for future projects!
I used AOS in 2017 to put carve stone in my outside front entranceway in Flower Mound, TX. They did an AWESOME job and I have received so many compliments! I had the same crew come back in 2018 and put carve stone on my backyard patio. Again, AWESOME job! I love it. They were so professional to deal with and I also had great Customer Service with Cassie on the phone. It is an expensive job but worth it and I highly recommend them.
Business response:
Bambi, Thank you for taking the time to write a review on your Carvestone project. Your entryway turned out beautiful and we are delighted to know that you are enjoying it as well! We enjoyed working with you and hope you have the opportunity to work with you more in the future!
It was truly a pleasure doing business with Allied! Profesional service, free estimate at home and in writing on the spot, easy to talk to and understanding of their process (we didn't know the process for carved stone), we completed our patio extension in December 2016 and Allied was even ahead of scheduled! I really appreciate Chad of Allied, for listening to my request when scheduling the job considering our family needs and work schedule, well done! Our backyard is truly a transformation! The workers were always on time... read more
Business response:
Maria, Thank you for trusting us with your project and writing a review of your project! Your patio extension turned out beautiful and we are happy to hear that you enjoy it as well! Please let us know if you have any future project that we may assist with as well!
Allied is committed to make their customer happy and are at this time, correcting the issue. Thanks for you commitment.
I did not hire this company for my 150K dirt to Disneyland backyard transformation. Got a call at the scheduled appointment time notifying previous meeting ran over by 45 minutes and the sales guy was 45 minutes out. As a commercial GC, communication and planning is key. Yes I run late to meetings but have hard stops on time and never miss by more than 10 minutes. My potential customers time is valuable and is treated as such, especially on weekends when most folks work Monday thru Friday. Calling at scheduled appointment... read more
Business response:
We’re disappointed we missed the opportunity to work on your "dirt to Disneyland" transformation, but we are using your review as a serious teaching moment for our sales team to ensure our scheduling buffers are handled much better moving forward. We wish you the best of luck with your backyard project!
Do not use this company. These folks will leave you with a mess and denials. They are in business to get your money and they did not care how they do that. You sign a contract with company you will be sorry because they do sloppy, non standard, shoddy workmanship and you will be left with nothing and they will deny any wrong doing. If they settle with you it will be a settlement which will benefit them and not you even though you have been harmed. These folks do not deserve to be in business. Do not call them. Do not do busi... read more
Business response:
Thank you for sharing your feedback. While we understand that not every project goes perfectly, we stand behind our work and have offered to make any needed repairs. Ms. Heed, we hope you’ll contact us to schedule the remaining work so we can bring this project to a satisfactory resolution together.
overpriced for below standard, poorly done concrete. chunks of concrete falling off the edges, poor hap hazard seal. spiderweb looking cracks in the seal. No effort to compensate and still paid the full price tag for admittedly sub par work. Rest of the work is great but would not recommend to anyone for concrete. they Also dug 3 trenches in the yard dt to errors in drainage and miscalculation of concrete.
Business response:
Hi Leah, we appreciate you taking the time to share your experience. We are sorry to hear the project did not meet your expectations. The issues you mentioned are not consistent with the standards we aim to uphold. We appreciate your patience.
We went with Allied Outdoor Solutions thinking we would get a stress free, hassle free, laid back experience. After shopping around with several competitors with thought paying extra would be worth it, seeing the pictures on their website and the sale consultant really painted the perfect picture. The Sales Consultant assured us this would be an easy turn around project being we did not need any city permits mentioned our turn around would be quick and they were eager to start. Once we picked what was important to us and eve... read more
Business response:
Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations, as customer satisfaction is our highest priority. We have met with you and thoroughly reviewed the project. We are confident the work aligns with the quality standards we maintain across all our projects. However, we understand that the process did not go as smoothly as you had hoped. Your concerns have been noted, and while we’ve made efforts to address and rectify these issues, we understand that ... read more
Warning everyone who decides to hire Allied company to do any project to the pool deck or the concrete work. My personal experience is horrible, began in December, finished in June, and, my bad, is going to continue soon again because month later the deck start sinking and the surf already has a lot of cracks! When I mentioned this situation to the project manager, he told me that will send someone to check it. No one shows up or at least contact me... I don't wanna be rude but the Allied should be more responsible to provi... read more
Business response:
Thank you for your feedback. We apologize for the issues you've experienced. Your concerns are important to us, and we are committed to resolving them. We appreciate your patience and will work diligently to address this matter.
Frequently asked questions about Allied Outdoor Solutions
How is Allied Outdoor Solutions rated?
Allied Outdoor Solutions has a 4.2 star rating with 540 reviews.
When is Allied Outdoor Solutions open?
Allied Outdoor Solutions is closed now. It will open on Monday at 9:00 a.m.