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Allied Outdoor Solutions

4.1

About this business

About Allied Outdoor Solutions Allied Outdoor Solutions specializes in remodeling backyard living spaces. We offer a variety of hardscape options including: a hand-crafted stone overlay system, decorative concrete, pavers, stone and travertine. We also build pools, patio covers, pergolas, outdoor kitchens and fire features. Our goal is to make your backyard a space you simply cannot wait to get home to. The Teekell family has figured prominently in the Texas home improvement market for almost three decades, founding Allied... read more

Location details

1701 W Northwest Hwy, #100, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1441 reviews
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William D.'s profile image
William D. 
rating
4 years ago

I wrote a very positive review following the completion of their work. Unfortunately, their follow-up for maintenance or repair has been HORRID. They installed a new grill island and electricity and because of rain, it shorts out my circuits. I have been contacting them since May 20. I was told to submit a request online. I did on May 21. It is now June 28. Five phone calls and 2 online requests later, NOBODY but the woman answering the phones apologizing for my treatment has called me to discuss the problem. 

Kevin B.'s profile image
Kevin B. 
rating
4 years ago

We hired Allied to pour new concreate and install their carvestone product on our pool decking 5 months ago. Saw an issue right away with the conrete they poured was not pushing the water off correctly so it was sitting and pooling. Now I am starting to see chipping in 3 spots of Carvestone. When I contacted them about the water pooling their solution is to demo a small area and then they say the carvestone will not match 100% and other issues could arise from it. I paid almost 20K and the attention to detail is just not t... read more

Marilyn P.'s profile image
Marilyn P. 
rating
4 years ago

Worst company I have ever done business with. Very expensive and very poor workmanship. Had them install new concrete driveway. It cracked after two weeks. After arguing with them they came back and jackhammered it all back out again. The worst concrete work I had ever seen. Rebar and expansion joints weren't installed correctly. The whole thing was a mess. The concrete itself looked bad. They put a new driveway in again and that one developed a 9 foot crack after about a year. They gave me no discount either for all the inc... read more

Virginia S.'s profile image
Virginia S. 
rating
4 years ago

Appointment with David Rush today. arrived late, but did call to say he would be late. Met them on the patio. "Do you have any questions?" "Since I know nothing about concrete, I really don't know how to ask intelligent questions regard the project." He threw out several possible questions, one of which was "How long have you been in business?" "Ok, how long have you been in business?" "I think a better way to ask that question..." "So you're going to sit here and tell me how to think? This conversation is over. Why don't y... read more

Tammy M.'s profile image
Tammy M. 
rating
4 years ago

It "appears" that the company tries to work things out. NOT SO FAST.... they are absolutely non existent in follow up and refuse to accept that they are responsible. Should have left my cool deck the way it was. Going to small claims. Anyone else unsatisfied, reach out and join me. 

Regina S.'s profile image
Regina S. 
rating
4 years ago

Great representation of company/ process. excellent in self/courtesy. Wasn't happy with financials. Sprinkler capped $300. To finance was $300.. (that's extra!)then today work began, their crew fellow said 30ft width, I was puzzled!? I said agreement was 20ft×30ft. N I thought! Wow! How sweet they're goin to offer me 30×30?!. I said, let's do 22ft ×30. Well surprisingly there was communication default. They emailed extra $756.00 I had already explained to them, financially its rough right now and $10,000.00 is alot of mon... read more

Rich K.'s profile image
Rich K. 
rating
4 years ago

Last year they came out with multiple crews each applying the coatings with different colors texture and style. The salesman lowered the price and assured me I would have the standard warranty on workmanship. I sent him pictures of failed areas of pool deck in April he tested back saying they laa a id the crew off for health reasons but would contact me when they reopen I have tried calling and texting and got no response. I would not recommend this company 

J M.'s profile image
J M. 
rating
5 years ago

June of last year we got carvestone on our patio. This year I started to see delamination, so I immediately called Allied Outdoor Solutions. For two weeks I did not hear back. I called again. A week later Don came to look at the problem. He was very sweet, took notes of my primary concern and made notes of other areas of concern. A month goes by and I have not heard back. I called again, spoke to a representative. She took down my message and nothing. I called again and spoke to George who said he would contact Don and get ... read more

Erin N.'s profile image
Erin N. 
rating
5 years ago

I hired this company to build a front porch, a very simple front porch. Had one problem after another, primarily with the sales person and the contract and now with the credit company, Synchrony, who says they don't even have a plan like the one I was sold. WON'T DO BUSINESS WITH THEM AGAIN. 

Frequently asked questions about Allied Outdoor Solutions

How is Allied Outdoor Solutions rated?

Allied Outdoor Solutions has a 4.1 star rating with 441 reviews. 

When is Allied Outdoor Solutions open?

Allied Outdoor Solutions is closed now. It will open on Monday at 9:00 a.m.