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American Fence Company
- Construction
- La Vista, NE
About this business
Location details
12330 Cary Circle, La Vista, NE, 68128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They did a fence for my next door neighbor. I moved my new truck out of the way to give them more room even though it was my property. They proceeded to stomp- wreck my plants on my property. The workers tried to say the wind did it and after talking to them admitted it was them who did It. I called the company and was told their supervisor would get right with me and he never did!
Business response:
Hello Jeff, We’ve tried to contact you multiple times to resolve this review. Please contact the office to discuss this in further detail.
American fence installed a large 6’ cedar privacy fence for us this summer. Our initial interaction was good. Workers were very respectful, efficient, and helpful. We had several issues with this company, and would not recommend to others: 1. We asked to reinforce areas of the fence. We were told this couldn’t be done and was unnecessary. Later, we were told otherwise, and had to hire out the job to reinforce the fence with another group. 2. In no circumstance would I recommend working with Austin Dinnes, our projec... read more
Bad experience all the way around - took longer than promised, had to call repeatedly for updates, gates don’t work, made huge mess in our yard.
My fence was quoted to be done the 3rd week of October, it is now almost January. They came and put the posts up at the end of November. They came and did some more work yesterday but we still have no fence! A 1/3 of the job is completed and it’s 2 months past when they said it would be done. This place is a joke I will never recommend their service to anyone!!! I have called numerous times. I was told yesterday it would be done and if it wasn’t then it would be done today. STILL NO FENCE!
I wanted to share about our experience with American Fence. When we began making calls to find a fencing company, American Fence was the first to call us back. The salesman communicated about the estimate process very well. We paid the deposit and were excited to have a fence coming in a few weeks. We explained to our salesman that the purpose of our fence was for a new small puppy, so we needed to be sure that there were no gaps or areas that the puppy could get out. A few weeks passed and we heard nothing. We text the num... read more
Business response:
Hello Mr. Cuffman, Thank you for taking the time to meet with us and allowing us to make adjustments to the gate and post for the interim while your new gate is being made. We appreciate your feedback and the opportunity to resolve this issue. If you have any additional concerns, please give us a call at 712-454-7732. Thank you, American Fence Company of Sioux City
The worst customer service I have ever experienced as a home owner for the last 50 years. Four months of delays and excuses and three changes of leadership personal. The quality of the work is minimally acceptable. After four months of “work” a non-itemized bill was sent to my wife less than eight hours after they “finished”. It should have been sent to our general contractor. They left posts that were dirty and post holes with no grass, but plenty of weeds because of the long weeks between setting the posts and putting... read more
THIS PLACE IS AN ABSOLUTE JOKE! THE LOCAL CRACKHEAD DOWN THE STREET WILL DO A WAAAYYY BETTER JOB FOR ALOT CHEAPER AND ALOT QUICKER. GETTING THESE JOKES TO COMMUNICATE WITH YOU IS HARDER THEN PULLING TEETH.
Went out to water my lawn and noticed my gate open this morning I shut it and turned around to a guy walking over. I asked if he opened my gate and went into my backyard and left my gate open (I have dogs) he said ” oh we are with the fence company (for my neighbor) and we are building the fence next door..... I was going to ask if it was ok to enter your backyard....” when? After you already trespassed and left my gate wide open. Long story short we called American fence and the man that called back trying to tell us that... read more
Business response:
Hello Kayla, I apologize for your experience with the installer. I would like to discuss this issue with you further so that it does not happen again. Please give me a call at 402-881-1223 at your earliest convenience. Thank you, Michael McKinney Branch Manager
They put an extremely expensive fence in for our neighbors. Here is our view of the fence. Rip off and poor work. we complained to our neighbor about it as we had agreed to pay for our part of the fence. And she says they refuse to get back to her. We have not paid the neighbor yet as I think they either need to fix our fence or give us a discount
Business response:
Hello Kelly, We’ve been in contact with your neighbor and have an appointment to clean and stain the fence this week. We are aware that the appearance of a property and its fence is important to both homeowners and neighbors, and we strive to provide a quality product and installation. This will be taken care of soon so that you and your neighbor can enjoy the new fence. Thank you, Jason Nitz Branch Manager
Frequently asked questions about American Fence Company
How is American Fence Company rated?
American Fence Company has a 3.9 star rating with 369 reviews.
When is American Fence Company open?
American Fence Company is open now. It will close at 4:30 p.m.