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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,921 reviews
Linda Reda's profile image
Linda Reda 
2 years ago

I’m still waiting for the part. The appliance guy was here and confirmed what I told him but did not bring the part it needed. So until it’s actually fixed I can’t give a good review. Also since i pay a large monthly fee I think the service charge is way too high when I need help. 

Business response:

Dear Linda, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Keith Jordan's profile image
Keith Jordan 
2 years ago

Great company, great service. They got me back up and running. 

Business response:

Keith, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Teddy Chen's profile image
Teddy Chen 
2 years ago

I can always put my service request without any problem and got their responses in a timely manner. 

Business response:

Teddy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Penny's profile image
Penny 
2 years ago

I want to know if I can get a refund on my service fee since I canceled the service before they came out to my home. 

Business response:

Dear Penny, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Kim Copeland's profile image
Kim Copeland 
2 years ago

Business response:

Hi Kim, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Michael Tripp's profile image
Michael Tripp 
2 years ago

The quick response from Advanced Plumbing and Mechanical who replaced my water heater. 

Business response:

Dear Michael, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

LaCreasia Turner's profile image
LaCreasia Turner 
2 years ago

Very reasonable, great companies that are contracted with them, Quality work, scheduling timely 

Business response:

LaCreasia, Dear It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Robert's profile image
Robert 
2 years ago

Problem was diagnosed and fixed within 24 hours 

Business response:

Robert, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Margaret's profile image
Margaret 
2 years ago

I am extremely pleased with American Home Shield! They did what they advertised. From the quick response of having my washer inspected, condemned, and subsequently replaced, I was amazed at how timely and convenient the process was. I also appreciated the great selection I had to choose from and the option of receiving cash. All of interactions with AHS personnel were professional and courteous. I highly recommend AHS! 

Business response:

Margaret, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,921 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.