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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wish my spigot out back was covered under plumbing. Service people have been very kind and helpful. Communication has been good.
Business response:
Debbie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
American home shield is a life saver! I love having it because I have no men here to help me. I’m very satisfied with their service and especially like the appliance guy David B. He fixed my washer so fast and was excellent!!
Business response:
Dear Patrucua, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
I like AHS overall but would like to see more discounts offered to customers
Business response:
Chavon, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I called Saturday and on Monday I still had not heard from the A/ C company. I had to call and schedule the appt myself. Appt was not 24 hrs after. I was schedule until Wednesday morning and the weather has been over 100. However, A/C company was quick to fix the issue.
Business response:
Hi Lovely, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon.
AHS picked the proper company to do the work. Save me the trouble of having to call different people. I really appreciate having someone else do all of the legwork.
Business response:
Jo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Filing a claim was easy and quick. The company they sent out was very quick and professional.
Business response:
Dear Robert, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
They seem to try to get someone out as soon as possible, but I do not feel as if they are actually interested in fixing the problem, rather than bandaiding it. Now the price is going up 20% after a year and limits are being set or lowered for repairs.
Business response:
Ryan, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
The knowledge of the contractors to analyze the problem in a matter of minutes. They asked the questions and were very patient in listening to the answers from us elderly. From that they knew that the call for what they were here for was wrong. They called back and had the right people for the job come in. Kind, and patient with us old folks. Trust Worthy!
Business response:
Dear Melissa, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
The company sent out was very good and the appt was relatively soon
Business response:
Monica, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,409 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.