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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,961 reviews
LaCreasia Turner's profile image
LaCreasia Turner 
2 years ago

Very reasonable, great companies that are contracted with them, Quality work, scheduling timely 

Business response:

LaCreasia, Dear It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Robert's profile image
Robert 
2 years ago

Problem was diagnosed and fixed within 24 hours 

Business response:

Robert, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Margaret's profile image
Margaret 
2 years ago

I am extremely pleased with American Home Shield! They did what they advertised. From the quick response of having my washer inspected, condemned, and subsequently replaced, I was amazed at how timely and convenient the process was. I also appreciated the great selection I had to choose from and the option of receiving cash. All of interactions with AHS personnel were professional and courteous. I highly recommend AHS! 

Business response:

Margaret, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Kevin Lewis's profile image
Kevin Lewis 
2 years ago

It’s always easy to fill out a service request and the contractors call you when you were told that they would. 

Business response:

Kevin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Nader's profile image
Nader 
2 years ago

Great company very responsive. I recommend them to my friends. 

Business response:

Nadar, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Debbie McNeil's profile image
Debbie McNeil 
2 years ago

Wish my spigot out back was covered under plumbing. Service people have been very kind and helpful. Communication has been good. 

Business response:

Debbie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Patrucua's profile image
Patrucua 
2 years ago

American home shield is a life saver! I love having it because I have no men here to help me. I’m very satisfied with their service and especially like the appliance guy David B. He fixed my washer so fast and was excellent!! 

Business response:

Dear Patrucua, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Chavon McNeil's profile image
Chavon McNeil 
2 years ago

I like AHS overall but would like to see more discounts offered to customers 

Business response:

Chavon, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Lovely Jay's profile image
Lovely Jay 
2 years ago

I called Saturday and on Monday I still had not heard from the A/ C company. I had to call and schedule the appt myself. Appt was not 24 hrs after. I was schedule until Wednesday morning and the weather has been over 100. However, A/C company was quick to fix the issue. 

Business response:

Hi Lovely, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,961 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.