American Sale - Lake Zurich

Bridget M. 

on Yelp

3 weeks ago

Recently purchase an 18ft pool and Tony was a huge help! He answered all my questions, and was quick to respond to all my emails! 

Susie M. 

on Yelp

3 weeks ago

Literally just bought the rolls Royce of hot tubs from Howie who was absolutely fantastic. We honestly felt so comfortable with him. We did not even shop anywhere else. We walked in and within 30 minutes we were out the door. If you're ever considering a pool or spa, please ask for Howie. I found out he was also the general manager of the store which made sense with how professional he was. 

Chris R. 

on Yelp

a month ago

Tony Parbs from the Lake Zurich store is the most knowledgeable of pools and accessories. we visited more than one American Sale stores in the northwest suburbs, we found him to be ve ry patient with all of our questions. they weren't the closest to our house, but they turned out to be the best. I would recommend him to anyone who is interested in a replacement pool or a pool for the very first time. 

Lera B. 

on Yelp

a month ago

First time opening a pool. Lots of help from sales team at American Sale. Completed last nights suggestions, back today for new water analysis. Walking across store, an AS team member, Vanessa, asked me " did you find everything you were looking for"? She was in the process of moving a large table display with another employee. She stopped what she was doing to proactively check-in with me to ask if she could assist. Now that's customer service! Please thank Vanessa for making this customer's experience wonderful. 

Jennifer T. 

on Yelp

3 months ago

We walked into American Sale not knowing much about hot tubs. Tony answered all of our questions and gave us information we didn't even know we needed. We are now all set up to be hot tub owners. We now feel confident about the process from purchasing to delivery to install. I would recommend American Sale to anyone interested in a hot tub and Tony Parbs specifically as he was so courteous and helpful. 

Katie S. 

on Yelp

6 months ago

Excellent service! Brittany answered all of our questions and was very patient while we made decisions. We are excited to get our new furniture! 

Anna G. 

on Yelp

a year ago

So far a great experience at American Sale. We purchased a pergola near the end of the summer season, which looks very high quality and sleek. Brittney and Tony were very helpful by answering questions and showing us all our options. They assisted us with scheduling delivery and installation. The delivery was scheduled easily and quickly. We're very excited to use our pergola next year. 

Jane R. 

on Yelp

a year ago

Tony was a great sales manager. Very friendly and knowledgeable. He first asked if I needed help at the store when I arrived, but let me wander to look. If I had questions I felt free to ask. Upon not finding what I needed on the floor, he was able to order my same chair that had gotten broken in a storm. Helped to order a new chair from what was purchased through American Sales in 2021. Thank you, Tony! Jane 

Michael K. 

on Yelp

a year ago

Recently completed a purchase of a hot tub with Tony Parbs. Tony was a HUGE help with all of my questions and concerns. He explained every option and how the whole delivery/install would proceed as well as what I needed to have done to be ready for the installation. Took the time to answer all questions with no pressure to buy any specific model or anything at all. Glad I went to American Sale.